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Explore Telkom Group’s Journey Toward Sustainability.
Telkom Group is committed to growing responsibly—by creating shared value and driving sustainable change. Through our ESG approach, we’re building a responsible digital ecosystem, fostering innovation, and creating long-term impact for Indonesia.
Driving climate action and managing resources responsibly to build a greener Indonesia.
275 Base Stations Powered by Renewables. Solar and microhydro now keep our networks running cleaner.
149,433 Modems Repaired or Reused. Extending device lifecycles and reducing e-waste.
70% Waste Reused. Office waste and fiber cables diverted from landfill to reuse.
587 Electric Vehicles in Operation. Supported by 33 EV charging stations across our facilities.
165K+ Trees & Coral Units Restored. Strengthening ecosystems through large-scale planting and restoration.
100 Biodiversity Programs. From mangrove forests to coral reefs, we protect and restore vital ecosystems.
Strong governance ensures responsible leadership, ethical business, and long-term values.
Full compliance with all major regulations in 2024, with zero major proven cases.
Data discovery and classification completed to safeguard sensitive information under Telkom’s privacy policies.
Anti-Bribery Management certification achieved for Telkom and 13 subsidiaries.
Every whistleblowing and human rights concern was investigated and resolved.
Employees completed mandatory cybersecurity awareness training in 2024.
The entire workforce, including the Board of Directors, completed comprehensive anti-corruption training.
No critical data breaches recorded — maintaining a perfect security track record.
Industry recognition for ethical leadership, governance, and responsible innovation.
Implemented for data governance, aligned with Telkom Group’s Personal Data Protection (PDP) policy.
Telkom Group cut its emissions growth to 1.1% in 2024, down from 4.1% a year earlier. This was driven by reductions in Scope 1 and Scope 3 emissions, even as the business expanded.
In 2024, Telkom Group generated 2.417.474 tCO₂e, with Scope 2 emissions accounting for 83.9% of the total. Emissions rose slightly by 26.856 tCO₂e (1.1%) from 2023, reflecting changes in energy consumption and operations.
The CO₂ emitted in 2024 could power nearly 967 million laptops for an entire year. 💻
In 2023, Telkom Group recorded 2.390.618 tCO₂e, driven largely by Scope 2 emissions (82.5%). Total emissions grew by 93.287 tCO₂e (4.1%) compared to 2022, reflecting higher energy demand.
If turned into ice, Telkom Group’s 2023 CO₂ emissions would equal the weight of more than 2.59 million Olympic-size swimming pools. 🧊🏊
In 2022, Telkom Group’s emissions reached 2.297.331 tCO₂e, with Scope 2 making up 83.6% of the total—providing a clear picture of the Group’s primary carbon sources.
If frozen into ice, Telkom Group’s 2022 emissions would weigh as much as 2.49 million Olympic-size swimming pools. ❄
In 2024, Telkom generated 412,716 tCO₂e, with Scope 2 making up 78.7% of the total. Emissions rose slightly by 2,501 tCO₂e (0.6%) from 2023, reflecting shifts in energy consumption and operations.
The CO₂ released in 2024 could power more than 165 million laptops for an entire year. 💻
In 2023, Telkom recorded 410,215 tCO₂e, with Scope 2 contributing 79.6%. This marked an increase of 15,753 tCO₂e (4.0%) from 2022, reflecting higher operational energy demand.
Telkom’s 2023 emissions equal the amount of carbon absorbed by about 19.5 million mature trees in one year. 🌳
In 2022, Telkom’s emissions stood at 394,462 tCO₂e, with Scope 2 emissions dominating at 82.1%. This provides a clear picture of the company’s primary emission sources.
The CO₂ released in 2022 could power nearly 158 million laptops for a full year. 💻
In 2024, Telkomsel’s total emissions were dominated by electricity use (91%), reflecting the power needed for over 3,500 new BTS units nationwide. Direct sources like fuel and refrigerants made up only 1.2%, while Scope 3 contributed 8.1%—equivalent to more than 225,000 round-trip flights between Jakarta and Singapore.
Telkomsel’s profile shows that managing emissions isn’t just about visible sources, but also the hidden impact that flows quietly through its network.
In 2023, Telkomsel emitted 1,596,979 tCO₂e, with Scope 2 contributing 89.8%. Total emissions rose by 59,039 tCO₂e (3.8%) compared to 2022, driven by higher energy consumption from network expansion.
Telkomsel’s 2023 emissions could fill more than 887,000 hot air balloons with CO₂. 🎈
In 2022, Telkomsel’s emissions reached 1,537,940 tCO₂e, with Scope 2 dominating at 90.3%—highlighting electricity as the company’s primary carbon source.
If frozen into ice, Telkomsel’s 2022 CO₂ emissions would weigh as much as 1.67 million Olympic-size swimming pools. ❄️🏊
In 2024, Mitratel’s tower network produced 64.1% of total emissions, largely from electricity—enough to power a small town for a year. Scope 1 (6.4%) came from gensets, refrigerants, and operational travel in remote sites, while Scope 3 reached 29.5%, equal to driving around Earth’s equator more than 3,200 times.
Connectivity infrastructure brings carbon responsibility—both in direct operations and across the value chain.
In 2023, Mitratel generated 62.743 tCO₂e, with Scope 2 as the largest contributor (55.4%). Emissions grew by 1.633 tCO₂e (2.7%) from 2022, reflecting operational energy needs across its expanding network.
Mitratel’s 2023 emissions equaled the CO₂ absorbed by nearly 7 million mature trees in one year. 🌳
In 2022, Mitratel’s emissions totaled 61,110 tCO₂e, dominated by Scope 2 (62.9%)—providing a clear snapshot of the company’s main emission sources.
Mitratel’s 2022 emissions were roughly the same as the yearly electricity use of over 11.000 Indonesian households. 🏠
In 2024, TELIN’s global operations produced emissions across seven international subsidiaries. Scope 3 dominated at 81%, mostly from value chain activities—showing how every international connection carries a carbon impact. Direct emissions from fuel and refrigerants remained small but measurable, while electricity use stayed significant in Singapore and Timor Leste despite ongoing shifts to NeutraDC.
Even lean, globally distributed systems leave behind a carbon trail—proof that efficiency doesn’t eliminate responsibility.
In 2023, TELIN recorded 111,117 tCO₂e, with Scope 2 as the largest contributor (51.1%). Total emissions decreased by 1,167 tCO₂e (-1.0%) compared to 2022, reflecting energy optimization efforts across international operations.
The carbon absorbed by 5.3 million mature trees in a year would match TELIN’s 2023 emissions. 🌳
In 2022, TELIN’s emissions reached 112,284 tCO₂e, with Scope 2 at 54.7%, establishing a clear picture of its primary emission sources.
TELIN’s 2022 emissions equaled the yearly carbon absorption of 5.35 million mature trees. 🌲
In 2024, TDE’s footprint was overwhelmingly electricity-driven, with 96.3% of emissions from Scope 2—a direct reflection of data centers’ massive energy demand. Scope 1 (3.1%) came from vehicles and refrigerants, while Scope 3 (0.6%) stayed minimal. Emissions rose sharply following the operational handover from Telin Singapore to NeutraDC Singapore.
TDE’s emissions could power more than 150,000 Indonesian homes for a year, underscoring the energy price of digital growth.
In 2023, TDE/NeutraDC generated 89.398 tCO₂e, with Scope 2 dominating at 84.7%. Emissions increased by 66.703 tCO₂e (+294%) from 2022, reflecting rapid growth in data center operations.n 2023, TDE/Neutra DC recorded total emissions of 89.398 tCO₂e, with Scope 2 as the largest contributor (84.7%). Emissions increased by 66.703 tCO₂e (293.91% from 2022), reflecting shifts in energy consumption and operational activities.
TDE’s 2023 emissions equaled the CO₂ from driving 19,000 cars non-stop for a year. 🚗💨
In 2022, TDE’s emissions were 22,695 tCO₂e, with Scope 2 making up 99.6%—highlighting electricity as the company’s primary carbon source.
TDE’s 2022 emissions were equivalent to the yearly electricity use of over 4,000 Indonesian households. 🏡
In 2024, electricity accounted for 82% of Telkom Metra’s emissions, primarily from Infomedia, Admedika, and SSI. Scope 1 (17.2%) came from generators, vehicles, and refrigerants, while Scope 3 (0.2%) was small but still equivalent to more than 700 car laps around the globe.
Telkom Metra highlights how decarbonization requires both top-down strategies and behind-the-scenes actions—because every emission counts.
In 2023, Telkom Metra emitted 7,111 tCO₂e, with Scope 2 contributing 81.6%. Emissions dropped by a dramatic 46,634 tCO₂e (-87%) compared to 2022, reflecting major operational changes and energy reductions.
The CO₂ released in 2023 could power over 2.8 million laptops for an entire year. 💻
In 2022, Telkom Metra’s emissions totaled 53,745 tCO₂e, with Scope 2 dominating at 93.8%. This established a clear picture of the company’s main emission sources.
The CO₂ released in 2022 equaled the annual energy use of more than 9,000 Indonesian homes. 🏠⚡
In 2024, 99% of PINS’ emissions came from Scope 3, covering vendor activities, travel, leasing, and investments. With Scope 1 at 0% and Scope 2 at just 1%, its light physical operations barely registered. Still, its Scope 3 footprint was massive—equal to charging more than 40 million smartphones nonstop for a year.
PINS illustrates the paradox of digital infrastructure: minimal on-site emissions, but significant downstream impact.
In 2023, PINS recorded 13.464 tCO₂e, with Scope 3 dominating at 99.2%. Total emissions declined slightly by 108 tCO₂e (-0.8%) compared to 2022.
PINS’ 2023 emissions equaled the CO₂ from charging over 1.6 billion smartphones from 0–100%. 📱⚡
In 2022, PINS’ emissions totaled 13.572 tCO₂e, almost entirely from Scope 3 (99.3%), providing a clear view of the company’s primary carbon source.
The CO₂ from 2022 equaled the annual carbon absorption of 646.000 mature trees. 🌳
In 2024, Scope 3 made up 57.8% of Telkom Sigma’s emissions, largely from business travel. A deliberate reduction in travel significantly lowered overall emissions—clear proof that less movement creates real impact. Scope 2 contributed 40.6%, while Scope 1 (1.6%) came from refrigerants, fuel, and wastewater.
Telkom Sigma shows that intentional action—not just reactive fixes—can meaningfully reshape a company’s environmental footprint.
In 2023, Telkom Sigma generated 9,995 tCO₂e, with Scope 3 dominating at 89.3%. Emissions surged by 8.097 tCO₂e (+427%) compared to 2022, reflecting expanded IT and data service operations.
Sigma’s 2023 emissions equaled the carbon absorbed by nearly 1.1 million mature trees in one year. 🌳
In 2022, Telkom Sigma’s emissions were 1,898 tCO₂e, with Scope 3 accounting for 81.4%—providing a clear picture of its primary emission sources.
Telkom Sigma’s 2022 emissions equaled the yearly power use of 300 Indonesian households. 🏡
In 2024, Telkom Akses emitted 16,097 tCO₂e, with Scope 1 dominating at 95.5%, mainly from vehicles and refrigerants. Total emissions fell by 1,622 tCO₂e (-9.2%) from 2023, equivalent to avoiding more than 500 Jakarta–Tokyo round-trip flights. Meanwhile, Scope 3 rose 9.3%, driven by procurement and waste activities.
Telkom Akses shows how operational improvements can deliver real climate benefits, even as indirect emissions grow.
In 2023, Telkom Akses emitted 17,719 tCO₂e, with Scope 1 contributing 95%. Emissions dropped sharply by 11.234 tCO₂e (-39%) compared to 2022, reflecting major operational efficiency improvements.
Telkom Akses’ 2023 footprint equaled the carbon absorbed by 2 million trees in one year. 🌳
In 2022, Telkom Akses’ emissions were 28,953 tCO₂e, with Scope 1 dominating at 93.4%—providing a clear snapshot of its main emission sources.022 baseline for Telkom Akses shows 28.953 tCO₂e emissions, dominated by Scope 1 (93.4%). This provides a clear view of the company's primary carbon sources.
The CO₂ emitted in 2022 equaled the annual electricity use of 4,800 Indonesian homes. 🏡
In 2024, Metranet emitted 279 tCO₂e, with Scope 2 making up 68.8%, largely from electricity use in parent operations. Emissions fell by 28 tCO₂e (-9.1%) from 2023 thanks to an 8% reduction in electricity consumption. Scope 1 (26.2%), from vehicles and AC refrigerants, remained notable, while Scope 3 (5%) came from procurement and partnerships.
Metranet shows how even modest reductions in energy use can make a measurable impact, proving that accountability matters at every scale.
In 2023, Metranet recorded 307 tCO₂e, with Scope 2 as the largest contributor (66.8%). Total emissions dropped by 27 tCO₂e (-8.1%) from 2022, showing steady progress in efficiency.
The CO₂ emitted in 2023 could power 59,000 laptops for a year. 💻
In 2022, Metranet’s baseline emissions stood at 334 tCO₂e, with Scope 2 dominating at 57.5%. This set a clear baseline for its emission profile.
The same emissions equaled the yearly energy use of 56 Indonesian households. 🏠
In 2024, Telkomsat emitted 18,511 tCO₂e, with Scope 3 contributing 69.2%, largely from purchased goods, travel, and external services. Scope 1 stayed low at 2.1%, from operational fuel and refrigerants. While overall emissions stayed stable, Scope 3 rose—equal to driving 1.2 million km, or more than 30 laps around the Earth.
Telkomsat shows that climate responsibility extends beyond direct operations—requiring strategies that also address upstream impacts.
In 2023, Telkomsat recorded 18,511 tCO₂e, with Scope 3 making up 56%. Total emissions fell by 950 tCO₂e (-4.9%) compared to 2022, reflecting efficiency improvements and reduced operational activity.
Telkomsat’s 2023 emissions equaled the annual carbon absorption of 2.4 million trees. 🌳
In 2022, Telkomsat’s emissions stood at 19,461 tCO₂e, with Scope 3 dominating at 59.6%—providing a clear snapshot of its primary carbon sources.
Telkomsat’s 2022 emissions could power nearly 7.8 million laptops for a year. 💻
In 2024, Telkom Property emitted 32,355 tCO₂e, with Scope 2 contributing 87.1%, largely from GYS and Telkom Landmark Tower operations. Emissions rose by 897 tCO₂e (+2.9%), driven mainly by refrigerant leaks—small but significant, like air escaping a balloon. Scope 3 (2%) equaled the footprint of hundreds of Jakarta–Bali flights.
Even routine building operations can quietly add up to a significant climate footprint.
In 2023, Telkom Property recorded 31,458 tCO₂e, with Scope 2 making up 89.2%. Emissions rose slightly by 289 tCO₂e (+0.9%) from 2022, showing stable but gradually increasing operational impacts.
Telkom Property’s 2023 footprint equaled the carbon absorbed by 3.8 million mature trees in one year. 🌲
In 2022, Telkom Property’s emissions totaled 31.169 tCO₂e, with Scope 2 dominating at 81.8%, establishing a clear starting point for its building-driven carbon footprint.
Telkom Property’s 2022 emissions equaled the yearly electricity use of 5,100 households. 🏡
In 2024, Telkom Infra’s emissions rose by 9.2%, mainly from higher electricity use after PLNisation in the Sumbagu region. Scope 2, at 10.6% of total emissions, grew by 53.8%—a sharp spike equal to powering every household in Jakarta and leaving the lights on. Scope 3 (47.5%) was the largest share, largely from capital expenditures and travel, showing how emissions often hide in supply chains.
The biggest climate impacts aren’t always obvious—they’re often embedded in procurement and investments.
In 2023, Telkom Infra emitted 21,601 tCO₂e, with Scope 3 contributing 50.3%. Emissions rose by 1.890 tCO₂e (+9.6%) compared to 2022, reflecting operational and procurement-related increases.
Telkom Infra’s 2023 emissions equaled the yearly energy use of 3,600 households. 🏠
In 2022, Telkom Infra’s emissions were 19,711 tCO₂e, with Scope 1 as the largest contributor (49.8%), offering a clear picture of its primary emission sources.
The CO₂ from 2022 could power 7.9 million laptops for a year. 💻
Founded in December 2023, Infranexia entered 2024 with emissions recorded solely under Scope 3, mainly from business travel and cable scrapping. This 100% Scope 3 profile reflects transition-phase activities inherited from its parent company. With no Scope 1 or 2 emissions, Infranexia begins with a clean slate and a rare chance to embed sustainability from the ground up.
Starting sustainable from day one gives Infranexia the opportunity to build a low-carbon growth model directly into its foundation.
Telkom remains committed to the highest standards of integrity, compliance, and accountability.
Through integrity, transparency, and security, Telkom ensures governance excellence that drives sustainable growth and stakeholder trust.
Our 2024 results highlight Telkom’s commitment to people, from gender equality and inclusivity to workplace safety and employee engagement.
With diversity, safety, and engagement at the heart of our progress, Telkom is building a stronger, more inclusive future by 2030.
Through reuse and recycling, Telkom Group reduces cable waste and extends material life.
In 2024, ready-to-use cables made up the majority of Telkom Group’s materials at 64% (141,667 kg). Reused cables accounted for 16% (34,379 kg), creating a strong base for circular practices. Scrap represented 20% (44,223 kg), signaling room to further cut waste by turning more of it into reusable cables.
Turning all scrap into reusable cables would push reuse to ~78,602 kg, or about 36% of the total—more than double today’s share.
Tracking annual training hours across the Telkom Group (2022–2024), showing our commitment to equal learning opportunities for all employees.
Telkom Group continues to invest in employee growth, with men and women receiving hundreds of hours of training annually. The upward trend highlights our commitment to equal access, skill development, and future-ready talent across all subsidiaries.
In 2024, female employees surpassed male employees in training hours for the first time—413.9 vs. 411 hours—a milestone for gender equality in professional development.
Explore how waste contributions across subsidiaries have changed from 2022–2024, providing a clearer view of overall distribution.
Telkom Property consistently generates the majority of the Group’s total waste — over 95% each year — with most other subsidiaries contributing less than 2% individually.
The smallest waste contributor, Telkomsat, generates less than 0.001% of the Group’s total waste — proof that every fraction is tracked in ESG reporting.
Telkom Property consistently generates the majority of the Group’s total waste — over 95% each year — with most other subsidiaries contributing less than 2% individually.
The smallest waste contributor, Telkomsat, generates less than 0.001% of the Group’s total waste — proof that every fraction is tracked in ESG reporting.
Telkom Property consistently generates the majority of the Group’s total waste — over 95% each year — with most other subsidiaries contributing less than 2% individually.
The smallest waste contributor, Telkomsat, generates less than 0.001% of the Group’s total waste — proof that every fraction is tracked in ESG reporting.
A three-year view of Telkom Group’s commitment to diversity and equity, highlighting steady gender representation across the organization.
Over the past three years, women have consistently represented around one-third of Telkom Group’s workforce. Despite organizational shifts, the Group has maintained a balanced gender ratio, underscoring that diversity remains a core value in workforce management.
In 2024, nearly 7,000 women out of 21,673 employees were part of Telkom Group—enough to fill more than 100 fully booked flights on a Boeing 737. ✈️
From 2022 to 2024, Telkom Group’s energy use reflects a mix of efficiency improvements and increased demand from expanding digital operations.
Despite efficiency gains in some subsidiaries, Telkom Group’s total energy use rose between 2022 and 2024, driven by business growth and infrastructure expansion. This underscores the need to accelerate sustainability initiatives to meet rising demand responsibly.
The additional 174,645 GJ consumed from 2022–2024 could power more than 4,400 Indonesian homes for a year.
Telkom reversed its upward trend in 2024, achieving its lowest energy use in three years. This reflects the impact of successful efficiency programs at the corporate level.
From 2022–2024, Telkom cut over 4,000 GJ—enough to charge more than 90 million smartphones. 📱
Telkomsel’s energy use grew steadily from 2022–2024, reflecting surging mobile data demand and the rapid expansion of its 4G/5G network.
Telkomsel’s 493,000 GJ increase from 2022–2024 is enough to power Jakarta’s MRT system for nearly two years. 🚆
Mitratel reduced its energy use every year from 2022–2024, showcasing effective efficiency programs in the tower sector and a commitment to sustainable operations.
Since 2022, Mitratel has saved more than 28,000 GJ—enough to power 7,200 homes for a year. 🏡
TELIN achieved dramatic reductions in 2023 and 2024, cutting energy use significantly through optimization across its international operations.
In 2024 alone, TELIN saved 402,000 GJ—preventing 55,000 tons of CO₂ emissions, equivalent to taking 12,000 cars off the road. 🚗💨
TDE’s energy use has grown nearly sixfold since 2022, reflecting the surge in demand for data centers, cloud services, and AI infrastructure.
Since 2022, TDE’s demand has grown by 450,000 GJ—the equivalent of powering a city the size of Cirebon. 🏙
Telkom Metra cut energy use by 85% between 2022–2023, stabilizing at a much lower baseline in 2024. This shift signals major restructuring or highly effective efficiency initiatives.
The 184,000 GJ saved in one year could power every household in Salatiga for a full year. 💡
PINS has a very small and stable energy footprint, with only minor growth from 2022–2024, reflecting its specific operational scale.
Mitratel’s one-year energy savings are over 20 times greater than PINS’ total use across three years. ⚖️
Telkom Sigma’s energy use has grown nearly ninefold since 2022, reflecting rapid expansion in IT services and data center operations.
In 2024, Sigma’s increase alone was nearly 20 times PINS’ total annual consumption. 📈
Telkom Akses has consistently reduced energy use every year since 2022, showing strong operational efficiencies in broadband infrastructure.
Its total energy savings since 2022 could power every household in Bukittinggi for over a year. 🏠
Metranet has steadily reduced energy consumption from 2022–2024, reflecting efficient management in its digital media operations.
Though modest in scale, Metranet’s savings since 2022 could power nearly 70 Indonesian homes for a year. 🍃
After a brief rise in 2023, Telkomsat cut its energy use by 28% in 2024, marking a three-year low and demonstrating efficient satellite operations.
Telkomsat’s 2024 savings could cover the combined energy use of PINS and Metranet more than six times over. 🛰️
Telkom Property’s energy use grew from 2022–2023 but stabilized in 2024, showing the early impact of building efficiency programs.
Its increase in 2024 was less than 0.3% of Telkomsel’s, despite managing thousands of physical assets. 🏢
Telkom Infra’s energy use followed a U-shape trend: a dip in 2023 followed by a rebound in 2024 to its highest level, likely due to large-scale project cycles.
Its 2024 rebound was more than triple the combined consumption of PINS and Metranet that same year. 🏗️
Connections That Drive Systemic Change
Advancing digital inclusion, empowering communities, fostering workplace diversity, and nurturing future talent.
Connections that uplift, empower, and sustain.
In 2024, women made up 32% of Telkom Group’s workforce, including 22% in managerial roles, reflecting our commitment to building inclusive leadership.
Both men and women received an average of 412 hours of training each in 2024, reinforcing our belief in equal growth opportunities.
Telkom recorded zero workplace fatalities in 2024, with an employee engagement score above 80, showing a safe and supportive environment.
A total of 88 employees with disabilities were empowered across the Group, underscoring our commitment to workplace inclusivity.
Our digital network coverage now reaches over 98% of Indonesia’s population, connecting more people than ever before.
Telkom achieved a Net Promoter Score (NPS) of 58, rated Excellent by Bain & Company, reflecting strong customer loyalty and satisfaction.
In 2024, we invested Rp 144.8 billion in local development and digital inclusion programs to empower communities.
The Telkom Employee Engagement Index reached 84.41%, highlighting strong participation and a culture of collaboration.
More than 21,500 micro and small enterprises (MSEs) received access to assistance, development programs, and sustainability support.