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Telkom GoZero%
Telkom Indonesia has committed to contribute a more sustainable and equitable future through the implementation of ESG, here we can create lasting positive impacts on society and the environment by providing solutions and innovative services.
GoZero% is an implementation of Telkom real action to develop a responsible business which is guided through the principle of Environmental, Social, and Governance (ESG). Telkom implements ESG management based on 3 (three) main pillars:
- Save Our Planet:Climate Change and Energy Management, Resource Management.
- Empower Our People: Diversity, Equity, and Inclusion (DEI), Employee Health and Safety, and Digital Inclusivity and Community Engagement.
- Elevate Our Business: Regulatory Compliance, Ethical Business Practices, Cybersecurity and Data Privacy.
TelkomGroup ESG Target
Telkom believes that the integration of ESG principles in daily business operations is the key to creating long-term value for shareholders, employees, customers and society at large. Telkom continues to collaborate with all stakeholders in realizing its vision to become a company that not only excels in business performance but also contributes to social and environmental improvements.
Telkom has established a policy governing business ethics within the Telkom Group, as outlined in Company Regulation Number: PD 201.01/r.00/PS150/COP-B0400000/2014, dated May 6, 2014, on Business Ethics within the Telkom Group. This policy aims to enhance adaptability to external environmental changes by upholding the principles of Good Corporate Governance (GCG) and fostering a high-performing, sustainable business that adheres to ethical standards in compliance with applicable laws and regulations.
This policy regulates both employee ethics and business ethics. Employee ethics refers to the value system or norms applied by all employees and leaders in their daily work, covering the following behaviors:
- Key Employee Behaviors:
- Employee capacity and capability
- Obligations and prohibitions
- Information confidentiality
- Infrastructure
- Work environment
- Key Leadership Behaviors:
- Leadership conduct
- Conduct of the Board of Directors
- Conduct of the Chief Executive Officer (CEO) and Chief Financial Officer (CFO)
Business ethics refers to the value system or norms adopted by the Company as a guideline for its management and employees in interacting with their environment. This includes the following areas:
- Relations with regulators
- Relations with stakeholders
- Additional provisions

Telkom conducted a review of the material topics to assess their relevance and aligment with stakeholder expectations. This process was facilitated by an independent consultant, using the GRI 2023 standards as the primary reference.

ESG Awards
Telkom is proud to be acknowledge for its efforts in maintaining the environment and sustainability.
