Telkom at a Glance
PT Telkom Indonesia (Persero) Tbk (Telkom) is a state-owned enterprise (BUMN) engaged in information and communication technology services and digital telecommunications in Indonesia. Through Government Regulation Number 240 of 1961 concerning the Establishment of the State Post and Telecommunications Company, the Indonesian Government established the State Post and Telecommunications Company (PN Postel). Furthermore, PN Postel was split into PN Pos and Giro and the State Telecommunications Company (PN Telekomunikasi) according to PP No. 30 dated July 6, 1965. This date is the basis for Telkom Indonesia's anniversary.
The majority owner of Telkom shares is the government of the Republic of Indonesia with ownership of 52.09%. While the remaining share ownership of 47.91% is held by the public. Telkom has 12 subsidiaries that operate in various sectors and have a positive impact on both investors and the Indonesian people.
The establishment of PN Telekomunikasi, according to PP No. 30 dated July 6, 1965, is basically aimed at building a national economy in accordance with a guided economy by prioritizing the needs of the people and the peace of the people and the tranquility of work in the company, towards a just and prosperous society both materially and spiritually. That is the spirit that TelkomGroup has always carried, from fixed line products to its current transformation into a digital telecommunication company.
In carrying out the transformation, TelkomGroup implements a customer-oriented business and operational strategy. This transformation will make the TelkomGroup organization leaner and more agile in adapting to the rapid changes in the telecommunications industry. The new organization is also expected to increase efficiency and effectiveness in creating a quality customer experience.
TelkomGroup's business activities grow and change along with the development of technology, information and digitalization, but are still within the corridor of the telecommunications and information industry. This can be seen from the business lines that continue to develop to complement the existing legacy.
Culture & Values
Respond the industry shift to Digital, to support National Digitization and to internalize the transformation agenda Telkom has redefined its Purpose, Vision, and Missions.
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Bravery
The courage to execute with conviction and achieve the best possible outcomes, while embracing calculated risks that serve the Company’s long-term interests.
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Integrity
Upholding the highest standards of ethics, values, norms, and applicable regulations by acting honestly, responsibly, and transparently, without engaging in any form of misconduct that could harm the Company.
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Service Excellence
A steadfast commitment to delivering exceptional service to all stakeholders, taking full ownership of outcomes, and consistently striving for excellence without making excuses.
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Agility
The ability to respond swiftly, accurately, effectively, and efficiently, while minimizing unnecessary bureaucracy and continuously embracing innovative and solution-oriented approaches in a rapidly changing environment.
Vision & Mission
Respond the industry shift to Digital, to support National Digitization and to internalize the transformation agenda Telkom has redefined its Purpose, Vision, and Missions.
Purpose
To build a more prosperous and competitive nation as well as deliver the best value to our stakeholders.
Vision
To become world-class digital Telco company with outsized impact in the region, shaping digital ecosystems to create value for stakeholders.
Mission
- Transform into a Digital Telco company that champions Indonesia with sizable international impact.
- Build a standardized governance organization that is agile, collaborative, and results-oriented.
- Enhance a culture of service excellence for all stakeholders.