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ASEAN Corporate Governance Scorecard 2024

Rights and Equitable Treatment Part Criteria Explanation Evidence 1. Basic Shareholder Rights 1.1. Does the company pay (interim and final/annual) dividends in an equitable and timely manner; that is, all shareholders are treated equally and paid within 30 days after being (i) declared for interim dividends and (ii) approved by shareholders at general meetings for final dividends? In case the company has offered Scrip dividend, did the company paid the dividend within 60 days. i. Annual dividend was declared and paid equally & timely manner in accordance with the AGMS FY 2023 resolution. Dividends are paid to all shareholders that registered in the Shareholders' register on the recording date determined by the AGMS (May 17, 2024). ii. In the event that there is a decision of the RUPS in relation to cash dividend distribution, Companies must implement the payment of cash dividend to the entitled shareholders within 30 (thirty) days at the latest after the summary of minutes of AGMS that decides the cash dividend distribution is announced (Article 26 section 4.b of Telkom's Article of Association juncto Article 58 of Financial Services Authority Regulation (POJK) No. 15/POJK.04/2020 on Planning & Implementing General Meeting of Shareholders for Public Company) iii. Dividend payment for FY 2023 was approved by shareholders at AGMS on May 03, 2024; The Announcement of Summary of Minutes of AGMS FY 2023 was uploaded on May 07,2024; and dividend payment was completed to all shareholders on June 06, 2024. Which means dividend was paid within 30 days after the summary of minutes of AGMS Article 26 section 4.b of Telkom's Article of Association Summary of Minutes of AGMS FY 2023 Information Disclosure Concerning Corporate Action - Cash Dividend Telkom 2. Right to participate effectively in and vote in general shareholder meetings and should be informed of the rules, including voting procedures, that govern general shareholder meetings. 2.1 Do shareholders have the opportunity, evidenced by an agenda item, to approve remuneration (fees, allowances, benefit-in-kind and other emoluments) or any increases in remuneration for the non-executive directors/commissioners? Through GMS, the Shareholders of Telkom have the opportunity to determine the remuneration for Telkom’s Board of Directors and Board of Commissioners. It is stated in the 3rd Agenda of Summary Minutes of AGMS FY 2023. Article 11 section 19 of Telkom's Article of Association Article 14 section 30 of Telkom's Article of Association AGMS Notice FY 2023 Summary of Minutes of AGMS FY 2023 2.2. Does the company provide non-controlling shareholders a right to nominate candidates for board of directors/commissioners? Members of the Board of Directors and the Board of Commissioners are appointed by the GMS and selected from the candidates nominated by the Series A Dwiwarna shareholders which nomination shall bind the GMS (Article 11 section 10 and Article 14 section 12 of Telkom's Article of Association). Article 11 section 10 of Telkom's Article of Association. Article 14 section 12 of Telkom's Article of Association. Regulation of the Minister of State-Owned Enterprise No. PER-3/MBU/03/2023 2.3. Does the company allow shareholders to elect directors/commissioners individually? Members of the Board of Directors and the Board of Commissioners are appointed by the GMS and selected from the candidates nominated by the Series A Dwiwarna shareholders, which nomination shall bind the GMS as stated in Article 11 section 10 and Article 14 section 12 of Telkom's Article of Association. For the election process, shareholders may elect individual Board of Directors and the Board of Comissioners using voting procedures (each holder of 1 share has the right to cast one vote) as stated in Article 25 section 10 of Telkom's Articles of Association Article 11 section 10 of Telkom's Article of Association. Article 14 section 12 of Telkom's Article of Association. Article 25 section 10 of Telkom's Articles of Association 2.4. Does the company disclose the voting procedures used before the start of meeting? In addition, the election of members of Board of Directors and Board of Commissioners shall be conducted referred to the Regulation of the Minister of State-Owned Enterprise No. PER-3/MBU/03/2023 dated March 24, 2023 regarding Company Organ and Human Resources. Code of Conduct of AGMS 2.5. Do the minutes of the most recent AGM record that the shareholders were given the opportunity to ask questions and the questions raised by shareholders and answers given recorded? The Minutes of AGMS FY 2023 has recorded that the shareholders were given the opportunity to ask or response in connection with each agenda. It also recorded the question or response submitted by the shareholders and also information if there were no shareholders that raised questions, responses or proposals in certain Agendas. Minutes of AGMS 2023 2.6. Does the company disclose the voting results including approving, dissenting, and abstaining votes for all resolutions/each agenda item for the most recent AGM? Telkom has disclosed the voting results including approval, dissenting opinion, abstain for each agenda item as set out in the Summary of Minutes of AGMS FY 2023. Minutes of AGMS FY 2023 Summary of Minutes of AGMS FY 2023 2.7. Does the company disclose the list of board members who attended the most recent AGM? Telkom has disclosed the list of Board of Directors and Board of Commissioners who attended the AGMS as set out in the Summary of Minutes of AGMS FY 2023. Minutes of AGMS FY 2023 Summary of Minutes of AGMS FY 2023 2.8. Does the company disclose that all board members and the CEO (if he is not a board member) attended the most recent AGM? Telkom has disclosed the list of Board of Directors and Board of Commissioners who attended the AGMS as set out in the Summary of Minutes of AGMS FY 2023. Minutes of AGMS FY 2023 Summary of Minutes of AGMS FY 2023 2.9. Does the company allow voting in absentia? The shareholders who are unable to attend the Meeting can be represented by their proxies (Article 25 section 9 of Telkom's Article of Association), with provisions that the votes of members of the Board of Directors, Board of Commissioners, employees of the Company who acts as proxies will not counted in the voting collection (Article 25 section 13 of Telkom's Article of Association) The proxies represent their shareholders to provide voting rights for the total number of shares owned by the shareholders (Article 25 section 12 of Telkom's Article of Association) Article 25 section 9 of Telkom's Article of Association Article 25 section 12 of Telkom's Article of Association Article 25 section 13 of Telkom's Article of Association AGMS Notice FY 2023 AGMS Power of Attorney Form FY 2023 Code of Conduct AGMS FY 2023 2.10. Did the company vote by poll (as opposed to by show of hands) for all resolutions at the most recent AGM? Each agenda is decided in the meeting based on voting. Voting by Shareholders who are present electronically is done through eASY.KSEI application and voting by Shareholders who are physically present is done by raising their hands with the following condition: 1) those who voted against or abstain are asked to raise their hands while handing over their filled ballots to the officers, 2) those who vote against or abstain, but the voting card is damaged, torn or wrinkled so that it cannot be properly detected by the computer or the Notary, shall be deemed invalid; 3) those who do not raise their hands shall be deemed to agree; 4) those who leave the Meeting at the time of voting shall be deemed to agree. At the end of each voting, the Notary reads the results of the voting for each agenda. Stated in Point 11 of the Code of Conduct AGMS FY 2023 Code of Conduct of AGMS 2.11. Does the company disclose that it has appointed an independent party (scrutineers/inspectors) to count and/or validate the votes at the AGM? Telkom has disclosed the appointment of the independent party namely Notary Ashoya Ratam and PT Datindo Entrycom, to count and validate the votes. Summary of Minutes of AGMS FY 2023 2.12. Does the company make publicly available by the next working day the result of the votes taken during the most recent AGM/EGM for all resolutions? Telkom has made publicly available the result of the votes taken during the AGMS as set out in the Summary of Minutes of AGMS FY 2023 which uploaded at Telkom’s website. The summary of AGMS must be announced to the public at the latest 2 working days after the convening of the GMS (Article 24 section 4.e of Telkom's Article of Association juncto Article 51 section 2 of Financial Services Authority Regulation (POJK) No. 15/POJK.04/2020 on Planning & Implementing General Meeting of Shareholders for Public Company) Article 24 section 4.e of Telkom's Article of Association Summary of Minutes of AGMS FY 2023 2.13. Does the company provide at least 21 days notice for all AGMs and EGMs? Telkom provided 21 days notice for all GMSs, excluded the date of notice and date of GMSs. The notice was published at Indonesian Stock Exchange's website, eASY KSEI and company's website both in English and Indonesian. GMSs dated on May 3, 2024, the Notice of AGMS was published on April 5, 2024. Article 23 section 7.a of Telkom’s Article of Association AGMS Notice FY 2023 2.14. Does the company provide the rationale and explanation for each agenda item which require shareholders’ approval in the notice of AGM/circulars and/or the accompanying statement? The rationale, explanation and material for each agenda should be included in the invitation of GMS (Article 23 section 7 of Telkom’s Article of Association). Telkom has provided the rationale and explanation for each agenda which requiring shareholders’ approval as set out in the AGMS Notice and AGMS Proxy Materials- Agenda Explanation, which publicly available and uploaded at Telkom’s website. Article 23 section 7 of Telkom’s Article of Association AGMS Notice FY 2023 AGMS Proxy Materials - Agenda Explanation FY 2023 2.15. Does the company give the opportunity for shareholders to place item/s on the agenda of general meetings and/or to request for general meetings subject to a certain percentage? In the AGMS, the agenda can be proposed by the Series A Dwi Warna /a shareholder or more representing at least 1/20 of the total number of shares issued by the Company with valid voting rights. Such proposal should be submitted in writing to the Board of Directors no later than 7 (seven) days prior to the invitation of the AGMS (Article 23 section 6 of the Telkom's Article of Association), as set out in the Announcement of AGMS FY 2023. Article 23 section 6 of the Telkom's Article of Association AGMS Announcement FY 2023 3. Does the company disclose its remuneration (fees, allowances, benefit-in-kind and other emoluments) policy/ practices (i.e. the use of short term and long term incentives and performance measures) for its executive directors and CEO? 3.1. In cases of mergers, acquisitions and/or takeovers requiring shareholders' approval, does the board of directors/commissioners of the company appoint an independent party to evaluate the fairness of the transaction price? Telkom has never conducted a transaction that required the approval of the GMS. Throughout the year 2023-2024, Telkom has implemented company policies related to the review mechanism for material transactions that contain conflicts of interest; transactions with affiliates; and investment, expansion, divestment, merger, acquisition, and debt/capital restructuring transactions. This was implemented to comply with the provisions of the Financial Services Authority Regulation No.31/POJK.04/2015 regarding Disclosure of Material Information or Facts by Issuers or Public Companies and Resolution of Board of Directors of Jakarta Stock Exchange No. Kep-06/ BEJ/07-2004 dated July 19, 2004, regarding Regulation Number I-E regarding Obligation of Information Submission. - Disclosure of Information of Spin-Off Plan And Disclosure Of Information To The Public Regarding The Spin-Off Of Indihome Business Segment Of Perusahaan Perseroan (Persero) PT Telekomunikasi Indonesia Tbk - Disclosure of Information of Additional Information Material of FMC Initiative - Disclosure of Information of The Signing of Spin-off Decree of Indihome Business Segment from PT Telkom Indonesia (Persero) Tbk to PT Telekomunikasi Selular 4. The exercise of ownership rights by all shareholders, including institutional investors, should be facilitated. 4.1. Does the company disclose its practices to encourage shareholders to engage with the company beyond general meetings? Company has appoited Practices to encourage Shareholders to engage with company other than the GMS. Telkom consistently provided company’s comprehensive, up-to-date as well as proper information to Shareholders and Stakeholders, for example investor conference, analyst meeting, earning calls and public expose. Information about Practices can be found in: News, Company website, and Annual Report . Annual Report FY 2023, page 247-248 Updated News is on www.telkom.co.id page overview Investor Relations. 5. Shares and voting rights 5.1. Where the company has more than one class of shares, does the company publicise the voting rights attached to each class of shares (e.g. through the company website / reports/ the stock exchange/ the regulator's website)? Based on Article 5 section 1 of the Telkom's Articles of Association, the registered and issued shares of Telkom are classified into 2 (two) types of shares: Series A Dwiwarna share which exclusively may only be held by the Republic of Indonesia, and Series B shares which may be held by the Republic of Indonesia and/or public. Based on Article 5 section 4 of Telkom's Articles of Association, each 1 (one) share grants 1 (one) voting right. Article 5 section 1 and 4 of Telkom's Article of Association 6. Notice of AGM 6.1. Does each of the resolutions tabled at the most recent annual general meeting deal with only one item, i.e., there is no bundling of several items into the same resolution? Each decision taken in AGMS deal with only one item according to each agenda, there is no bundling of several items into the same resolution Summary Minutes of AGMS FY 2023 6.2. Are the company's notice of the most recent AGM/circulars fully translated into English and published on the same date as the local-language version? Telkom AGMS Notice is available in bahasa and english, and is published at the same time. AGMS Notice FY 2023 Does the notice of AGM/circulars have the following details: 6.3. Are the profiles of directors/commissioners ( at least age, academic qualification, date of first appointment, experience, and directorships in other listed companies) in seeking election/re-election included? Profile of Board of Commissioner/ Director in seeking election of 2024 AGMS is published in Telkom's website and Telkom's 2024 AGMS of Proxy Materials. Profile of Board of Commisioner Profile of Board of Director Profile AGMS Proxy Materials FY 2023 6.4. Are the auditors seeking appointment/re-appointment clearly identified? In 2023 AGMS call, an agenda related to the agreement of the Public Accountant Office appointment to audit the Company's Financial Statements of 2023, the Financial Statements of the Partnership Program, and the Community Development for 2023 was listed (AGMS call). In the decision of the 4 agenda AGMS , Telkom reappointed Purwantoro, Sungkoro and Surja (a member firm of Ernst & Young Global Limited) as Public Accounting Firm to audit the Consolidated Financial Statements of the Company and Report of Micro and Small Business Funding Program of the Company for the Fiscal Year 2024. Annual Report FY 2023, page 172-177 Summary of Minutes of AGMS FY 2023 6.5. Were the proxy documents made easily available? Proxy Documents & Power of Attornet Form can be obtained in the Telkom's website in addition to the registrar office. AGMS Notice FY 2023 AGMS Proxy Materials FY 2023 AGMS Power of Attorney Form FY 2023 7. Insider trading and abusive self-dealing should be prohibited. 7.1. Are the directors / commissioners required to report their dealings in company shares within 3 business days? Based on Financial Service Authority Regulation (POJK) POJK.4/2024 regarding Reporting of Share Ownership and Share Pledging Activities at the Public Companies are required to report to Company for ownership and any changes to ownership of public company's shares no later than 3 (three) business days after the transaction. Annual Report FY 2023, page 79-80 Financial Service Authority Regulation (POJK) POJK.4/2024 8. Related party transactions by directors and key executives. 8.1. Does the company have a policy requiring a committee of independent directors/commissioners to review material RPTs to determine whether they are in the best interests of the company and shareholders? In the Articles of Association, article 12, paragraph 1, there is a policy in which the directors are assigned to carry out all related actions and be responsible for managing the company for the benefit of the company. Article 12 section 1 and 2 of Telkom's Article of Association 8.2. Does the company have a policy requiring board members (directors/commissioners) to abstain from participating in the board discussion on a particular agenda when they are conflicted? The policy that stipulates the board members (directors and commissioners) to be unable to participate in the Meetings/ matters which have a conflict of interest, is regulated in the Board Manual. Board Manual, Chapter I Part G Board Manual, Chapter II Part J 8.3. Does the company have policies on loans to directors and commissioners either forbidding this practice or ensuring that they are being conducted at arm's length basis and at market rates? Based on Board Manual, Telkom has internal policy that prohibited the transactions containing conflict of interest. Beside conflict of interest tendency, the practice of granting loan to Board of Directors and Board of Commissioners is prohibited by : 1. Based on Article 17 and Article 23 of Regulation of the Minister of State-Owned Enterprises No. PER-01/MBU/02/2011 dated August 1, 2011 regarding The implementation of Good Corporate Governance in State-Owned Enterprise which revoked by Article 19 and Article 20 of Regulation of the Minister of State-Owned Enterprises No. PER-02/MBU/03/2023 dated March 3, 2023 regarding The guidelines for significant corporate governance and activities of state owned enterprises the Board of Directors and the Board of Commissioners are prohibited to act conflict of interest, and take personal benefit, whether direct or indirect from the decision making process and related State-Owned Enterprises activities, unless from the lawful remuneration. Such regulation has been implemented by Company Regulation No. PD.602.00/r.00/HK000/COP-D0030000/2011 regarding The Guidelines on implementation of Good Corporate Governance in Telkom Group. 2. Based on Chapter II of Regulation of the Minister of State-Owned Enterprises No. PER-01/MBU/05/2019 dated May 31, 2019 regarding The Guidelines on Remuneration of Board of Directors, Board of Commissioners, and Board of Supervisors of State-Owned Enterprises which revoked by Chapter III article 81 and 82 of Regulation of the Minister of State-Owned Enterprises No. PER-3/MBU/03/2023 dated March 20, 2023 regarding The Guidelines on Remuneration of Board of Directors, Board of Commissioners, and Board of Supervisors of State-Owned Enterprises, the loan is not one of the remuneration components, therefore it is prohibited. Regulation of the Minister of State-Owned Enterprise No. PER-01/MBU/02/2011 Regulation of the Minister of State-Owned Enterprise No. PER-01/MBU/05/2019 Regulation of the Minister of State-Owned Enterprise No. PER-2/MBU/03/2023 Regulation of the Minister of State-Owned Enterprise No. PER-3/MBU/03/2023 Board Manual, Chapter I Part F Board Manual, Chapter II Part E 9. Protecting minority shareholders from abusive actions 9.1. Does the company disclose that RPTs are conducted in such a way to ensure that they are fair and at arms' length? Information on Telkom’s material transaction in 2022 as stated in Annual Report FY 2023, page 158. Annual Report FY 2023, page 158 9.2. In case of related party transactions requiring shareholders' approval, is the decision made by disinterested shareholders? There were no interest transaction which requiring approval from GMS as mentioned in POJK 42/2020. Financial Service Authority Regulation (POJK) No. 42 /POJK.04/2020 regarding Affiliated Transaction and Conflict of Interest Transaction Sustainability and Resilience Part Criteria Explanation Evidence Material Sustainability-related information should be specified 1. Sustainability-related disclosure should be consistent, comparable and reliable, and include retrospective and forward-looking material information that a reasonable investor would consider important in making an investment or voting decision 1.1. Does the company identify/report ESG topics that are material to the organization’s strategy? Telkom has identified ESG risk and opportunity, and then prioritized the ESG issues that are most significant to both the business (improving financial and operational performance) and its stakeholders using the Materiality Matrix. This process resulted in a list of material ESG topics for the Company, which are divided into 3 (three) pillars: Right Environmental Approach (covering energy management and climate change, material procurement and efficiency); Right People (covering excellent service, employee and community engagement, training and education); and Right Governance (covering compliance, business ethics, privacy and data security). Sustainability Report FY 2023, page 33-35 1.2. Does the company identify climate change as an issue? Telkom has voluntarily adopted IFRS S2 in 2023. As such, Telkom has released their climate risk report adopting this standard which also elaborating the impact (risk and opportunities) of climate change toward their business. This adoption includes assessing the impact of climate change risk towards the assets owned by the company. In the 2023 risk profile, flooding has been identified as a key driver of an operational risk related to disruptions in infrastructure and IT systems. By adopting IFRS S2, Telkom has covered aspects of assessing the impact of climate changes which comprises the governance, risk management, strategy, and also metrics and targets. Climate Risk Report FY 2023, page 11-13 Climate Risk Report FY 2023, page 15-32 1.3. Does the company adopt an internationally recognized reporting framework or standard for sustainability (i.e. GRI, Integrated Reporting, SASB, IFRS Sustainability Disclosure Standards)? Telkom has disclosed a sustainability report in compliance with Financial Services Authority Regulation (POJK) No. 51/POJK.03/2017 on the Implementation of Sustainable Finance for Financial Services Institutions, Issuers and Public Companies. This sustainability report is also prepared with reference to several frameworks and standards such as GRI and SASB. In addition, Telkom has early adopted IFRS S1 and S2. As early adopted IFRS S2 Telkom has assessed the impacts of climate change to the particular company's assets. Sustainability Report FY 2023, page 4 If a company publicly sets a sustainability-related goal or target, the disclosure framework should provide that reliable metrics are regularly disclosed in an easily accessible form 1.4. Does the company disclose quantitative sustainability target? Telkom has diclosed quantitative sustainability target in 2025 & 2030 and the performance progress in 2023. Management will continuously review and assess the accomplishment of targets for operational performance and financial performance as well as ESG performance. Currently, Telkom has identified greenhouse gas emissions (GHG) as the fundamental metric related to climate. This metric will continue to be measured and monitored alongside the strengthening of climate risk and opportunity management internally. Telkom will also enrich other climate-related metrics as recommended by applicable standards. Telkom has provided feedback form to capture stakeholders' aspirations about our sustainability metrics. Sustainability Report FY 2023, page 24-25 Sustainability Report FY 2023, page 40-46 Climate Risk ReportFY 2023, page 34 Sustainability Report page 108 1.5. Does the company disclose sustainability-related performance progress in relation to its previously set targets? Telkom has disclosed sustainability-related performance progress in relation to its previously set targets. Sustainability ReportFY 2023, page 24-25 Climate Risk Report FY 2023, page 34 Sustainability Report FY 2023, page 40-46 1.6. Does the company confirm that its Sustainability Report / Reporting is reviewed and /or approved by the Board or Board Committee? Telkom's sustainability report is reviewed and approved by the Board of Directors and the Board of Commissioners. It contains a statement signed by the President Director and the President Commissioner. Sustainability Report FY 2023, page 6-15 2. Corporate governance frameworks should allow for dialogue between a company, its shareholders and stakeholders to exchange views on sustainability matters 2.1. Does the company engage internal stakeholders to exchange views and gather feedback on sustainability matters that are material to the business of the company? Telkom has engaged internal stakeholders to exchange views and gather feedback on sustainability matters that are material to the company's business, including determining significant issues that take stakeholders' concerns into account. In addition, Telkom provides a feedback form to capture stakeholders' aspirations for continuous improvement. Sustainability Report FY 2023, 81 Sustainability Report FY 2023, 108 2.2. Does the company engage external stakeholders to exchange views and gather feedback on sustainability matters that are material to the business of the company? Telkom has engaged external stakeholders to exchange views and gather feedback on sustainability matters that are material to the company's business through various channels, including a feedback form to capture stakeholders' aspirations for continuous improvement. Sustainability Report FY 2023, 81 Sustainability Report FY 2023, 108 3. The corporate governance framework should ensure that boards adequately consider material sustainability risks and opportunities when fulfilling their key functions in reviewing, monitoring and guiding governance practices, disclosure, strategy, risk management and internal control systems, including with respect to climaterelated physical and transition risks Boards should assess whether the company’s capital structure is compatible with its strategic goals and its associated risk appetite to ensure it is resilient to different scenarios 3.1. Does the company disclose that the board reviews on an annual basis that the company's capital and debt structure is compatible with its strategic goals and its associated risk appetite? The company's board has conducted reviews on an annual basis of the company's capital and debt structure which are reviewed every month in the Management Review (RADIR) forum by considering objectives (target), guidelines and the company's risk appetite which is embedded in document long-term strategy (RJPP - Rencana jangka panjang perusahaan), medium-term strategy (CSS - corporate strategic scenario) and short-term strategy (RKAP - rencana kerja anggaran perusahaan). Annual Report FY 2023, page 192 Annual Report FY 2023, page 196 4. The corporate governance framework should recognise the rights of stakeholders established by law or through mutual agreements and encourage active co-operation between corporations and stakeholders in creating wealth, jobs, and the sustainability of financially sound enterprises Does the company disclose a policy and practices that address : 4.1. The existence and scope of the company's efforts to address customers' welfare? Telkom has a policy to take care of customer’s welfare that is listed on the Corporate Social Responsibility and Environmental as stated in Annual Report FY 2023, page 292-306 and Sustainability Report FY 2023, page 80 Annual Report FY 2023, page 292-306 Sustainability Report FY 2023, page 80 4.2. Does the company disclose its remuneration (fees, allowances, benefit-in-kind and other emoluments) policy/ practices (i.e. the use of short term and long term incentives and performance measures) for its executive directors and CEO? Telkom disclose procedures of supplier selection (procurement process) in Annual Report FY 2023, page 168. This prosedures in based on Decision of the Resolution of Director of Finance Number PR.301.08/r.05/HK240/ COP-K0700000/2022 regarding Guidelines for Procurement Implementation. Annual Report FY 2023, page 168 4.3. The company's efforts to ensure that its value chain is environmentally friendly or is consistent with promoting sustainable development? In managing the environment, Telkom has a policy to make use of environmentally friendly energy and recyclable materials. Waste management systems and complaint mechanisms for environmental issues as stated in Annual Report FY 2023, page 292-306. Annual Report FY 2023, page 292-306 4.4. The company's efforts to interact with the communities in which they operate? In order to interact with the community, Telkom has company's corporate social and environmental responsibility program as stated in Annual Report FY 2023, page 292-306. Annual Report FY 2023, page 292-306 4.5. The company's anti-corruption programmes and procedures? In order to prevent fraud, Telkom has several policies. In supporting the implementation of anti-corruption policies TelkomGroup has various mechanisms related to anti-corruption. TelkomGroup also shows its commitment by obtaining the ISO 37001: 2016 certificate regarding Anti-Bribery Management Systems since August 2020 as stated in Annual Report FY 2023, page 288. Annual Report FY 2023, page 288 4.6. How creditors' rights are safeguarded? Telkom's policy that outlines how creditor rights are protected, is stated in the Implementation of GCG-OJK Principles in principle 7: Improving Corporate Governance Aspects through Stakeholder Participation as stated in Annual Report FY 2023, page 168-169. Annual Report FY 2023, page 168-169. 4.7. Does the company have a separate report/section that discusses its efforts on environment/economy and social issues? Telkom has a separated report concerning environment, economy and social issues in Annual Report page 292-310. Telkom also described its effort on ESG issues in 20-F with title Corporate and Social Responsibility. Evidence: 20-F page 86-87. Annual Report 2023, page 292-310 Form 20-F 2023, page 86-87 5. Where stakeholder interests are protected by law, stakeholders should have the opportunity to obtain effective redress for violation of their rights. 5.1. Does the company provide contact details via the company's website or Annual Report which stakeholders (e.g. customers, suppliers, general public etc.) can use to voice their concerns and/or complaints for possible violation of their rights? Telkom has disclosed the company's contact details in the form of a company address, phone number and email on the website. In addition, it also comes with a social media account link on the home page section. https://www.telkom.co.id/sites/about-us/en_US/page/contact-us-1063 Annual Report Back Cover 6. Mechanisms for employee participation should be permitted to develop. 6.1. Does the company explicitly disclose the policies and practices on health, safety and welfare for its employees? Statements concerning the realization of employee’s health, safety, and welfare was stated in Annual Report FY 2023, page 75-78 and Sustainability Report page 72-74 and 83. Annual Report FY 2023, page 75-78 Sustainability Report FY 2023, page 72-74 Sustainability Report FY 2023, page 83 6.2. Does the company explicitly disclose the policies and practices on training and development programmes for its employees? Telkom has disclosed policies and practices training development programs. The detail information was stated in Annual Report FY 2023, page 75-78 and company regulation. Annual Report FY 2023, page 75-78 Company Regulation on Training and Development Programmes 6.3. Does the company have a reward/compensation policy that accounts for the performance of the company beyond short-term financial measures? Telkom has a compensation reward and compensation policy that accounts for the company's performance beyond short-term financial measures. Reward policy regulated in PR 206/2022 about learning and development management on article 12. Beside that, Telkom also has a scholarship program for its employees who wish to continue their education at the master’s and/ or doctoral level through the Great People Scholarship Program (GPSP). The company provides this long-term program to retain employees. In 2023, 98 employees continued their education abroad, and no employees continued their education at domestic universities. Company Regulation on Reward and Compensation Company Regulation and Development Management Sustainability Report FY 2023, page 71-72 7. Stakeholders including individual employee and their representative bodies, should be able to freely communicate their concerns about illegal or unethical practices to the board and their rights should not be compromised for doing this. 7.1. Does the company have a whistle blowing policy which includes procedures for complaints by employees and other stakeholders concerning alleged illegal and unethical behaviour and provide contact details via the company's website or annual report Telkom has a violation reporting system or known as a Whistleblowing System (WBS) since 2006. The detail was stated in Annual Report FY 2023, page 276-278 Annual Report FY 2023, page 276-278 7.2. Does the company have a policy or procedures to protect an employee/person who reveals alleged illegal/unethical behaviour from retaliation? Whistleblowing system policy was stated in Annual Report FY 2022, page 276. Annual Report FY 2023, page 276 Disclosure & Transparency Part Criteria Explanation Evidence 1. Transparent ownership structure 1.1. Does the information on shareholdings reveal the identity of beneficial owners, holding 5% shareholding or more? Information regarding identity of the shareholder holds more than 5% ownership was stated in Annual Report FY 2023, page 79. Annual Report FY 2023, page 79 1.2. Does the company disclose the direct and indirect (deemed) shareholdings of major and/or substantial shareholders? Telkom has disclosed direct and indirect shareholders of major and/or substantial shareholdings was stated in Annual Report FY 2023, page 79-81. Annual Report FY 2023, page 79-81 1.3. Does the company disclose the direct and indirect (deemed) shareholdings of directors (commissioners)? Telkom has disclosed information regarding Shareholders composition was stated in Annual Report FY 2023, page 79-81. Annual Report FY 2023, page 79-81 1.4. Does the company disclose the direct and indirect (deemed) shareholdings of senior management? Telkom has disclosed information regarding Shareholders composition was stated in Annual Report FY 2023, page 79 and 282-284. Annual Report FY 2023, page 79 Annual Report FY 2023, page 282-284 1.5. Does the company disclose details of the parent/holding company, subsidiaries, associates, joint ventures and special purpose enterprises/ vehicles (SPEs)/ (SPVs)? Telkom has disclosed details of the parent/ holding company, subsidiaries, associated, joint ventures, and special purpose enterprise/ vehicle (SPEs)/ (SPVs) was stated in Annual Report FY 2023, page 82-88 Annual Report FY 2023, page 82-88 2. Quality of Annual Report Does the company's annual report disclose the following items: 2.1. Corporate objectives Telkom discloses corporate objective in official website and in the Annual Report FY 2023 page 46-47. Corporate Objectives https://www.telkom.co.id/sites/about-us/en_US/page/profile-and-brief-history-24 Annual Report FY 2023 page 46-47. 2.2. Financial performance indicators 1. Financial Indicators was stated in Annual Report FY 2023, pages 16-17. 2. Comprehensive Financial Performance was stated in Annual Report FY 2023, page 131-161. Annual Report FY 2023, pages 16-17 Annual Report FY 2023, page 131-161 2.3. Non-financial performance indicators 1. Operational Highlight was stated in Annual Report FY 2023, page 103-121 2. Awards and Certification has disclosed in website and Sustainability Report FY 2023, page 26-29 3. Telkom has a Corporate Governance Scorecard method as a non-financial indicator as stated in Annual Report FY 2023, page 170 Annual Report FY 2023, page 103-121 Telkom Indonesia Award https://www.telkom.co.id/sites/about-us/en_US/page/award-651 Sustainability Report FY 2023, page 26-29 Annual Report FY 2023, page 170 2.4. Dividend policy 1. Dividend Policy has published in Telkom's website. 2. Dividend Payment was stated in Annual Report FY 2023, page 156. Dividend Policy Annual Report FY 2023, page 156 2.5. Biographical details (at least age, academic qualifications, date of first appointment, relevant experience, and any other directorships of listed companies) of all directors/commissioners Telkom has disclosed biographical details through corporate website and Telkom's Annual Report FY 2023, page 58-62 and page 66-70. Annual Report FY 2023, page 58-62. Annual Report FY 2023, page 66-70. Corporate Governance Confirmation Statement 2.6. Does the Annual Report contain a statement confirming the company's full compliance with the code of corporate governance and where there is non-compliance, identify and explain reasons for each such issue? Telkom has disclosed statement confirming the company's full compliance with the code of corporate governance as stated in Annual Report FY 2023, page 165-169 Annual Report FY 2023, page 165-169 3. Remuneration of Members of the Board and Key Executives 3.1. Is there disclosure of the fee structure for non-executive directors/ commissioners? Telkom has the fee structure for non executive directors/ commisioners refers to PER-04/MBU/2014 & PER-12/MBU/11/2020 are honorarium, allowances (religious transportation, post-employment insurance), medical facility, legal facility and tantiem. It was stated in Annual Report FY 2023, page 218-220. Annual Report FY 2023, page 218-220 3.2. Does the company publicly disclose [i.e. annual report or other publicly disclosed documents] details of remuneration of each nonexecutive director/commissioner? Telkom has stated the details of remuneration of Board of Commissioner in Annual Report Annual Report FY 2023, page 219 3.3. Does the company disclose its remuneration (fees, allowances, benefit-in-kind and other emoluments) policy/ practices (i.e. the use of short term and long term incentives and performance measures) for its executive directors and CEO? Telkom has stated the details of remuneration refers to PER-04/MBU/2014 & PER-12/MBU/11/2020 in Annual Report FY 2023, page 218-220. Annual Report FY 2023, page 218-220 3.4. Does the company publicly disclose [i.e. annual report or other publicly disclosed documents] the details of remuneration of each of the executive directors and CEO [if he/she is not a member of the Board]? Telkom has stated the details of remuneration of Board of Directort in Annual Report Annual Report FY 2023, page 220 4. Disclosure of related party transactions (RPT) 4.1. Does the company disclose its policy covering the review and approval of material RPTs? Telkom has disclosed its policy covering the review and approval of material RPTs in Annual Report FY 2023, page 158. Telkom has implemented company policies related to the review mechanism for material transactions that contain conflicts of interest; transactions with affiliates; and investment, expansion, divestment, merger, acquisition, and debt/capital restructuring transactions. This was implemented to comply with the provisions of the Financial Services Authority Regulation No.31/POJK.04/2015 regarding Disclosure of Material Information or Facts by Issuers or Public Companies and Resolution of Board of Directors of Jakarta Stock Exchange No. Kep-06/BEJ/07-2004 dated July 19, 2004, regarding Regulation Number I-E regarding Obligation of Information Submission. Annual Report FY 2023, page 158 4.2. Does the company disclose the name, relationship, nature and value for each material RPTs? Company disclose the name, relationship, nature and value for each material RPTs as stated in Annual Report FY 2023, page 158 (see: table). Annual Report FY 2023, page 158 5. Directors and commissioners dealings in shares of the company 5.1. Does the company disclose trading in the company's shares by insiders? Telkom has disclosed about insider trading in topic Implementation of GCG management principal - financial services authority: PRINCIPLE 7 No.1. To have a Policy to prevent Insider Trading. Based on the Director of Human Capital Management Regulation No. PR 209.05/r.01/HK250/COP-A4000000/ 2020 concerning Employee Discipline, the policy to prevent Insider Trading practices is contained in Article 5 regarding prohibitions for each employee including abuse of authority or position and unauthorized use of Company information. Annual Report FY 2023, page 79-80 Annual Report FY 2023 Page 168 6. External auditor and Auditor Report Where the same audit firm is engaged for both audit and non-audit services 6.1. Are the audit and non-audit fees disclosed? Audit and non-audit fees was disclosed in Annual Report FY 2023, page 93-95: Name and Address of Institutions and/or Supporting Capital Market Professions Annual Report FY 2023, page 93-95 6.2. Does the non-audit fee exceed the audit fees? The incurred fees for other service would never exceed the fees for audit services as stated in Annual Report FY 2023, pages 95. Annual Report FY 2023, pages 95 7. Medium of communications Does the company use the following modes of communication? 7.1. Quarterly reporting The company issued quarterly financial reports and reported them to OJK, IDX and posted on the company's website. The company also issued a quarterly Info memo uploaded on the company's website. Financial Statements https://telkom.co.id/sites/about-telkom/en_US/page/ir-laporan-keuangan-148 Info Memo https://telkom.co.id/sites/about-telkom/en_US/page/ir-info-memo-156 7.2. Company website Telkom uses Company Website as a medium of communication Telkom Website www.telkom.co.id 7.3. Analyst's briefing The company carries out various forms of communication to analysts and investors, including site visit investors, day investors, conference calls and analyst meetings. https://telkom.co.id/sites/about-telkom/en_US/page/investors-calendar-534 7.4. Media briefings /press conferences Telkom uses press conference as communication channel which its content is published through news release. The information may be accessed through Telkom Website (News - News Release). Press Release https://telkom.co.id/sites/about-telkom/en_US/page/news-about-telkom-124?category=press-release-1 8. Timely filing/release of annual/financial reports 8.1. Are the audited annual financial report / statement released within 120 days from the financial year end? The audited financial report of 2023 was released on March 24, 2024. Financial Statements & Annual Report https://www.idx.co.id/en/listed-companies/company-profiles/TLKM 8.2. Is the annual report released within 120 days from the financial year end? Annual Report of 2023 was released on March 31, 2024. Financial Statements & Annual Report https://www.telkom.co.id/sites/about-telkom/en_US/page/ir-laporan-tahunan-152 8.3. Is the true and fairness/fair representation of the annual financial statement/reports affirmed by the board of directors/commissioners and/or the relevant officers of the company? The true and fair representation of the Annual Report FY 2023 is affirmed by the Ririek Adriansyah as President Director and Heri Supriadi as Finance Director. Annual Report FY 2023, page 43 9. Company website Does the company have a website disclosing up-to-date information on the following: 9.1. Financial statements/reports (latest quarterly) The company disclosed quarterly financial reports and Info memo on the company's website. Financial Statements https://telkom.co.id/sites/about-telkom/en_US/page/ir-laporan-keuangan-148 Info Memo https://telkom.co.id/sites/about-telkom/en_US/page/ir-info-memo-156 9.2. Materials provided in briefings to analysts and media Telkom disclosed materials provided to analysts and media through Investor Relations menu. Information to Investors https://telkom.co.id/sites/about-telkom/en_US/page/ir-informasi-kepada-investor-168 9.3. Downloadable annual report Information regarding the company's Annual Report FY 2023 is publicly accessible through company's official website at Investor Relations menu. Annual Report https://telkom.co.id/sites/about-telkom/en_US/page/ir-laporan-tahunan-152 9.4. Notice of AGM and/or EGM Information on Notice of AGM and/or EGM is publicly accessible through company's official website at Investor Relations page. GMS (General Meeting of Shareholders) https://telkom.co.id/sites/about-telkom/en_US/page/ir-gms-136 9.5. Minutes of AGM and/or EGM Information regarding to Minutes of AGM and/or EGM is publicly accessible through company's official website at Investor Relations menu. GMS (General Meeting of Shareholders) https://telkom.co.id/sites/about-telkom/en_US/page/ir-gms-136 9.6. Company's constitution (company's by-laws, memorandum and articles of association) Telkom has disclosed the Articles of Association of the Company on Telkom's Website. There is no Amendment to the Articles of Association of the Company in 2024, therefore the Articles of Association is still referring to Deed No. 37 of 2022 dated 22 June 2022 made before Notary Ashoya Ratam, S.H., M.Kn. Telkom's Article Association https://www.telkom.co.id/sites/about-telkom/en_US/page/ir-anggaran-dasar-188 10. Investor relations 10.1. Does the company disclose the contact details (e.g. telephone, fax, and email) of the officer / office responsible for investor relations? Telkom has disclosed detail of contact from Investor Relations unit available at Telkom Website. Contact detail Corporate Communication unit and Investor Relation unit (Telkom Website). Contact Detail https://telkom.co.id/sites/about-telkom/en_US/page/contact-detail-195 Responsibilities of the Board Part Criteria Explanation Evidence 1. Board Duties and Responsibilities Clearly defined board responsibilities and corporate governance policy 1.1. Does the company disclose its corporate governance policy/ board charter? Telkom has disclosed Board Manual, available at Telkom Website (GCG - Board of Commissioners and Directors Work Ethics). Manual Board https://www.telkom.co.id/sites/about-us/en_US/page/board-of-commissioners-and-directors-234 1.2. Are the types of decisions requiring board of directors/ commissioners' approval disclosed? Based on the Article 12 section 7 of Articles of Association of the Company, it determines the types of actions by Board of Director that shall acquired written approval from Board of Commissioner. Article 12 section 7 of Telkom's Article of Association 1.3. Are the roles and responsibilities of the board of directors/ commissioners clearly stated ? The roles and responsibilites of Telkom's Board of Directors/ Commissioners are stated in: Article 12 and 15 of Telkom's Articles of Association and Board Manual. Article 12 of Telkom's Article of Association Article 15 of Telkom's Article of Association Board Manual, Chapter I Part F Board Manual, Chapter II Part E Corporate Vision/ Mission 1.4. Does the company have an updated vision and mission statement? Vision and Mission of Telkom are disclosed in website. Profile and Brief History https://www.telkom.co.id/sites/about-us/en_US/page/profile-and-brief-history-24 1.5. Does the board of directors play a leading role in the process of developing and reviewing the company's strategy at least annually? The Board of Directors play most significant role in developing and reviewing annual Telkom's strategy. This is stipulated under the Article 17 of Telkom's Articles of Association, that requires the Board of Directors to prepare the report on the business strategy in the model of Company's Annual Work Plan and Budget for each financial year. Article 17 of Telkom's Articles of Association 1.6. Does the board of directors have a process to review, monitor and oversee the implementation of the corporate strategy? The Board of Directors have the duties in carrying out all actions related to and responsible for the management of the Company and for the interest of the Company. Furthermore, Telkom's Board of Directors also required to prepare the following documents to achieve the target of the Company: (i) Company's Long Term Plan; (ii) Company's Annual Work Plan and Budget, which also includes: mission, business objectives, business strategy, company policies, and work programs/ activities; (iii) Corporate Strategic Scenario (CSS) Documents; (iv) Corporate Annual Message (CAM). To evaluate the implementation progress of company’s strategy, Telkom’s Board of Directors through a Meeting of the Board of Directors or under the joint approval mechanism shall be authorized to strive to achieve the target indicators for financial, operational and administrative aspects used as the basis for assessing the level of health of the Company in accordance with the performance target determined by the Shareholders and to establish performance targets and performance evaluation of the Company, Directorates, Operation Units and Business Units. Article 12 section 1 of Telkom's of Articles of Association Article 17 section 1(a) of Telkom's of Articles of Association Board Manual, Chapter II Part D section 1 and section 2 Board Manual, Chapter II Part J Board Manual, Chapter III Part D 2. Board structure Code of Ethics or Conduct 2.1. Are the details of the code of ethics or conduct disclosed? Details of Telkom's code of conduct was stated in Annual Report FY 2023, page 286-287. Annual Report FY 2023, page 286-287 2.2. Are all directors/ commissioners, senior management and employees required to comply with the code/s? The codes apply to all employee including director and commissioner throughout the organization as stated in Annual Report FY 2023, page 286-287 and Telkom's website. Annual Report FY 2023, page 286-287 Code of Ethics and Corporate Culture https://www.telkom.co.id/sites/about-us/en_US/page/code-of-ethics-and-corporate-culture-80 2.3. Does the company have a process to implement and monitor compliance with the code/s of ethics or conduct? Process to monitor compliance with the code of ethics through e-learning about work ethics and signing integrity pact every year and online survey program on business ethics as stated in Annual Report FY 2023, page 48-49, page 286-287 and Telkom's website. Annual Report FY 2023, page 48-49 Annual Report FY 2023, page 286-287 Code of Ethics and Corporate Culture https://www.telkom.co.id/sites/about-us/en_US/page/code-of-ethics-and-corporate-culture-80 Board Structure & Composition 2.4. Do independent directors/ commissioners make up at least 50% of the board of directors/ commissioners? Based on the Summary of Minutes of AGMS FY 2023, the composition of independent commisioner is 3 (three) out of 9 (nine) members of Board od Commisioners. Summary of Minutes 2023 2.5. Does the company have a term limit of nine years or less or 2 terms of five years1 each for its independent directors/ commissioners? 1 The five years term must be required by legislation which pre-existed the introduction of the ASEAN Corporate Governance Scorecard in 2011 It is regulated that the term of office of Board of Directors and Board of Commissioners shall be 5 (five) years and can be reappointed for 1 (one) term of office. (Article 11 section 12 and Article 14 section 14 of Telkom’s Articles of Association). Furthermore, the term of office is also regulated under the Indonesian State-Owned Entities Act No.19 of 2003 and Government Regulation No. 45 of 2005 concerning Establishment, Management, Supervision, and Dissolution of State-Owned Entities as lastly amended by Government Regulation No. 23 of 2022, which stated that the term of of office for member of Board of Commissioners and Directors are determined for 5 (five) years and possible to be reappointed for 1 (one) term of office. Article 11 section 12 of Telkom's Articles of Association Article 14 section 14 of Telkom's Articles of Association Indonesian State-Owned Entities Act No.19 of 2003 Government Regulation No. 45 of 2005 concerning Establishment, Management, Supervision, and Dissolution of State-Owned Entities as lastly amended by GR No. 23 of 2022 2.6. Has the company set a limit of five board seats that an individual independent/non-executive director/commissioner may hold simultaneously? The Members of the Board of Directors and Board of Commissioners are prohibited from holding concurrent positions. This provision is regulated under Article 11 section 28, Article 14 section 29 of Telkom's Articles of Association, and Board Manual Chapter II Part Q. Article 11 section 28 of Telkom's Articles of Association Article 14 section 29 of Telkom's Articles of Association Board Manual Chapter II Part Q 2.7. Does the company disclose its remuneration (fees, allowances, benefit-in-kind and other emoluments) policy/ practices (i.e. the use of short term and long term incentives and performance measures) for its executive directors and CEO? All of directors do not have any directorship in other listed company Annual Report FY 2023, page 66-70 Annual Report FY 2023, page 236 Nominating Committee 2.8. Does the company have a Nominating Committee? Telkom has a Committee for Nomination and Remuneration assisting the Board of Commissioners. Available at Telkom Website (GCG - Committees). Committees https://www.telkom.co.id/sites/about-us/en_US/pagehttps://www.telkom.co.id/sites/about-us/en_US/page/commites-546 2.9. Is the Nominating Committee comprised of a majority of independent directors/ commissioners? Committee for Nomination and Remuneration of Telkom consist of 2 (two) independent commissioners and 5 (five) commissioners, which is stated in Telkom's official website. Committees https://www.telkom.co.id/sites/about-us/en_US/pagehttps://www.telkom.co.id/sites/about-us/en_US/page/commites-546 2.10. Is the chairman of the Nominating Committee an independent director/ commissioner? The chairman of Committee for Nomination and Remuneration was independent commissioners, named Wawan Iriawan. Annual Report FY 2023, page 158 2.11. Does the company disclose the terms of reference/governance structure/charter of the Nominating Committee? Telkom has listed Charter of the Nomination Committee through Telkom Website and Annual Report FY 2023, page 209-220. Annual Report FY 2023, page 209-220. Committees https://www.telkom.co.id/sites/about-us/en_US/pagehttps://www.telkom.co.id/sites/about-us/en_US/page/commites-546 2.12. Is the meeting attendance of the Nominating Committee disclosed and if so, did the Nominating Committee meet at least twice during the year? Telkom is obliged to comply with OJK Regulation No. 34/POJK.04/2014 regarding Committee for Nomination and Remuneration which regulates the minimum number of Committee for Nomination and Remuneration Meeting at least once in 4 (four) months. It was stated in Annual Report FY 2023, page 211-218: the meeting attendance of the Nominating Committee in 2023. Annual Report FY 2023, page 211-218 Remuneration Committee/ Compensation Committee 2.13. Does the company have a Remuneration Committee? Telkom has a Committee for Nomination and Remuneration assisting the Board of Commissioners. Available at Telkom Website (GCG - Committees). Committees https://www.telkom.co.id/sites/about-us/en_US/pagehttps://www.telkom.co.id/sites/about-us/en_US/page/commites-546 2.14. Is the Remuneration Committee comprised of a majority of independent directors/ commissioners? Committee for Nomination and Remuneration of Telkom consist of 2 (two) independent commissioners and 5 (five) commissioners, which is stated in Telkom's official website. Committees https://www.telkom.co.id/sites/about-us/en_US/pagehttps://www.telkom.co.id/sites/about-us/en_US/page/commites-546 2.15. Is the chairman of the Remuneration Committee an independent director/ commissioner? The chairman of Committee for Nomination and Remuneration was independent commissioners, named Wawan Iriawan. Committees https://www.telkom.co.id/sites/about-us/en_US/pagehttps://www.telkom.co.id/sites/about-us/en_US/page/commites-546 2.16. Does the company disclose the terms of reference/governance structure/charter of the Remuneration Committee? Telkom has listed Charter of the Nomination Committee through Telkom Website and Annual Report FY 2023, page 209-220. Committees https://www.telkom.co.id/sites/about-us/en_US/pagehttps://www.telkom.co.id/sites/about-us/en_US/page/commites-546 Annual Report FY 2023, page 209-220 2.17. Is the meeting attendance of the Remuneration Committee disclosed and, if so, did the Remuneration Committee meet at least twice during the year? Telkom is obliged to comply with OJK Regulation No. 34/POJK.04/2014 regarding Committee for Nomination and Remuneration which regulates the minimum number of Committee for Nomination and Remuneration Meeting at least once in 4 (four) months. It was stated in Annual Report FY 2023, page 211-218: the meeting attendance of the Remuneration Committee in 2023. In 2023, Telkom's Remuneration Committee Meeting has held 57 meetings. Annual Report FY 2023, page 211-218 Audit Committee 2.18. Does the company have an Audit Committee? Telkom has Audit Committee which runs its functions accordingly on Telkom Website. Committees https://www.telkom.co.id/sites/about-us/en_US/pagehttps://www.telkom.co.id/sites/about-us/en_US/page/commites-546 2.19. Is the Audit Committee comprised entirely of non-executive directors/ commissioners with a majority of independent directors/ commissioners? Audit Committee of Telkom consist of 3 (four) independent commissioners and 2 (two) independent member, which is stated in Telkom's official website. Committees https://www.telkom.co.id/sites/about-us/en_US/pagehttps://www.telkom.co.id/sites/about-us/en_US/page/commites-546 2.20. Is the chairman of the Audit Committee an independent director/ commissioner? The chairman of Audit Committee was Independent commisioner, named Bono Daru Adji. Committees https://www.telkom.co.id/sites/about-us/en_US/pagehttps://www.telkom.co.id/sites/about-us/en_US/page/commites-546 2.21 Does the company disclose the terms of reference/governance structure/charter of the Audit Committee? Telkom has listed Charter Audit Committee through Telkom Website and Annual Report FY 2023, page 186-193. Annual Report FY 2023, page 199-208 Committees https://www.telkom.co.id/sites/about-us/en_US/pagehttps://www.telkom.co.id/sites/about-us/en_US/page/commites-546 2.22. Does at least one of the independent directors/ commissioners of the committee have accounting expertise (accounting qualification or experience)? Telkom has 2 (two) members of Audit Committe as independent members with accounting qualification. It was stated in Annual Report FY 2023, page 202. Annual Report FY 2023, page 202 2.23. Is the meeting attendance of the Audit Committee disclosed and, if so, did the Audit Committee meet at least four times during the year? Telkom has Audit Committee that conducts regular meeting at least once in 3 (three) months as stated in Annual Report FY 2023, page 206-207. Annual Report FY 2023, page 206-207 2.24. Does the Audit Committee have primary responsibility for recommendation on the appointment, and removal of the external auditor? Telkom has Audit Committee that responsible to assist the Board of Commissioners in the process of selecting independent auditors to conduct the integrated audit for the Company and its consolidated subsidiaries based on independence, the scope of work and service fee. Annual Report FY 2023, page 202-205 3. Board Processes Board meetings and attendance 3.1. Are the board of directors meeting scheduled before the start of financial year? According to Articles of Association, Board of Directors meetings has provision for holding Internal Meeting 1 (once) every month. If needed, Board of Directors can hold other Meeting any time. In 2023 there are 68 Board of Directors Meeting. In addition, refer to Board Manual section VI about Calendar of Events, the Board of Directors Meetings has been setup 1 (once) every month and if needed, Board of Directors can hold other Meeting any time. According to this time plan then The Corporate Secretary will arrange every formal invitation and the agenda for Board of Directors Meeting. At the beginning of the financial year, the Reporting Framework (as attached ) will be explained to the Board of Director, so that Board of Directors will know type of performance report that need to be prepared every week Annual Report FY 2023, page 238-246 Board Manual, Chapter VI Board of Directors Meeting Reporting Framework 3.2. Does the board of directors/ commissioners meet at least six times during the year? Board of Directors and Board of Commissioners meetings in 2023 are stated in Annual Report FY 2023. There are 13 (thirtheen) BoC-BoD meeting in 2023. Annual Report FY 2023, page 190-196 3.3. Has each of the directors/ commissioners attended at least 75% of all the board meetings held during the year? Each of the directors/commissioners attended at least 75% of all the board meetings held in 2023. It was stated in Annual Report FY 2023, page 193 & 196 for Board of Commissioner Attendance. And for Board of Directors Attendance was stated in Annual Report FY 2023, page 197 & 246 Annual Report FY 2023, page 193 Annual Report FY 2023, page 196-197 Annual Report FY 2023, page 246 3.4. Does the company require a minimum quorum of at least 2/3 for board decisions? A quorum is reached when more than half of the members of the Board of Directors are present or legally represented at the Meeting. It also applies to the meeting of the Board of Commissioners Annual Report FY 2023, page 190 Annual Report FY 2023, page 238 Article 13 section 13 and 15 of Telkom's Article of Association OJK Regulation No: 57/POJK.04/2017, article 16 section 2. 3.5. Did the non-executive directors/ commissioners of the company meet separately at least once during the year without any executives present? Separate Board of Commissioner meetings was held 27 times during the year 2023 Annual Report FY 2023, page 190-193 Access to information 3.6. Are board papers for board of directors/ commissioners meetings provided to the board at least five business days in advance of the board meeting? Board papers for every Quarters BoC-BoD meetings provided to the board at least 5 (five) business days in advance of the board meeting. Annual Report FY 2023, page 194-196 Letter from President Director to Board Commisioners that provide Materials of the Joint Meeting of the Board of Commissioners and Directors: - April 21, 2023 - Juli 21, 2023 - October 22, 2023 3.7. Does the company secretary play a significant role in supporting the board in discharging its responsibilities? In accordance with POJK No. 35/POJK.04/2014 Regarding Corporate Secretary of Issuers or Public Companies, Telkom has the function of Corporate Secretary/Investor Relations, which facilitates internal communication between the Board of Directors and the Board of Commissioners. The Corporate Secretary is a Company organ that plays an essential role in facilitating internal Company communications, establishing relationships between the Company and its Shareholders, Government, Financial Services Authority, and other stakeholders, as well as ensuring the Company’s compliance with regulations relating to the Capital Market Annual Report FY 2023, page 247 3.8. Is the company secretary trained in legal, accountancy or company secretarial practices and has kept abreast on relevant developments? Corporate Secretary education and training has been carried out 2 times in 2023. Annual Report FY 2023, page 248 Board Appointments and Re-Election 3.9. Does the company disclose the criteria used in selecting new directors/ commissioners? Telkom has disclosed the criteria used in selecting new members of the Board of Directors and Board of Commissioners, which stipulated in Article 11 section 3 and Article 14 section 4 of Telkom’s Article of Association. Article 11 section 3 of Telkom’s Article of Association Article 14 section 4 of Telkom’s Article of Association 3.10. Did the company describe the process followed in appointing new directors/ commissioners? Telkom has disclosed the process in appointing new directors/ commissioners as regulated under Article 11 section 10 and Article 14 section 12 of Telkom’s Article of Association). Article 11 section 10 of Telkom’s Article of Association Article 14 section 12 of Telkom’s Article of Association 3.11. Are all directors/ commissioners subject to re-election every 3 years; or 5 years for listed companies in countries whose legislation prescribes a term of 5 years2 each? 2 The five years term must be required by legislation which pre-existed the introduction of the ASEAN Corporate Governance Scorecard in 2011 The period of office of Board of Directors and Board of Commissioners of the Company shall be 5 (five) years and can be reappointed for 1 (one) period of office, as stipulated under: 1. Article 11 section 12 of Telkom Articles of Association; 2. Article 14 section 14 of Telkom’s Articles of Association; 3. Indonesian State-Owned Entities Act No.19 of 2003; and 4. Article 16, Article 19 and Article 52 of Government Regulation (GR) No. 45 of 2005 regarding Establishment, Management, Supervision, and Dissolution of State-Owned Enterprises as lastly amended by GR No. 23 of 2022. Article 11 section 12 of Telkom’s Article of Association Article 14 section 14 of Telkom’s Article of Association Indonesian State-Owned Entities Act No.19 of 2003 Article 16, 19 and Article 52 of Government Regulation No. 45 of 2005, regarding Establishment, Management, Supervision, and Dissolution of State-Owned Enterprises as lastly amended by Government Regulation No. 23 of 2022 Remuneration Matters 3.12. Do the shareholders or the Board of Directors approve the remuneration of the executive directors and/or the senior executives? Telkom’s shareholders approved the remuneration of the Board of Directors and Board of Commissioners in the AGMS. It was stated in 3rd Agenda, Summary Minutes of AGMS FY 2023. Summary Minutes of AGMS FY 2023 3.13. Does the company have measurable standards to align the performance-based remuneration of the executive directors and senior executived with long-term interests of the company, such as claw back provision and deferred bonuses? Telkom has measurable standards to align the performance-based remuneration. Telkom has adopt the Minister of SOE issued Regulation of the Minister of State-Owned EnterprisesNo. Per-3/MBU/03/2023 regarding Organs and Human Resources of State-Owned Enterprises (Minister Regulation 3 of SOE). Telkom has confirmed the implementation of Minister Regulation 3 of SOE in Telkom areas through the GMS Resolution for the 2022 financial year. One of the things regulated in the Minister of StateOwned Enterprises Regulation No. Per-3/MBU/03/2023 regarding Organs and Human Resources of State-Owned Enterprises is the provision for postponing the payment of part of the tantiem, and Long Term Incentive (LTI) to the Board of Directors and Board of Commissioners. Each year, the Board of Commissioners conducts an assessment of the performance of the Board of Directors, which is comprehensively described in the Key Performance Indicators (KPI) of the Board of Directors individually and collegially, in accordance with the Articles of Association of the company, as well as the realization of the RKAP. Beside that On June 22, 2022, our Board of Directors adopted an executive compensation recovery policy (the "Clawback Policy"), which provides for the recovery of certain incentive-based compensation from current and former members of our Board of Commissioners and/or our Board of Directors in the event that we are required to restate any of our financial statements filed with the SEC under the Exchange Act to correct an error that is material to the previously-issued financial statements, or that would result in a material misstatement if the error were corrected in the current period or left uncorrected in the current period. Annual Report FY 2023, page 28 Annual Report FY 2023, page 197-198 Annual Report FY 2023, page 219 Annual Report FY 2023, page 237 20F Report, page 134-135 Internal Audit 3.14. Does the company have a separate internal audit function? Telkom has separate internal audit function regarding internal control, risk management, and corporate governance as stated in Annual Report FY 2023, page 250 Annual Report FY 2023, page 250 3.15. Is the head of internal audit identified or, if outsourced, is the name of the external firm disclosed? Telkom has disclosed the profile of Senior Vice President Internal Audit (Mr. Daru Mulyawan) as stated in Annual Report FY 2023, page 249 Annual Report FY 2023, page 249 3.16. Does the appointment and removal of the internal auditor require the approval of the Audit Committee? Appointment and removal of SVP Internal Audit is the responsibility of President Director after obtaining approval of Board of Commissioner. It was stated in Annual Report FY 2023, page 250 Annual Report FY 2023, page 250 Risk Oversight 3.17. Does the company establish a sound internal control procedures/ risk management framework and periodically review the effectiveness of that framework? Telkom establish a sound internal control procedures and risk management framework as stated in Annual Report FY 2023, page 254-260 Annual Report FY 2023, page 254-260 3.18. Does the Annual Report/ Annual CG Report disclose that the board of directors/ commissioners has conducted a review of the company's material controls (including operational, financial and compliance controls) and risk management systems? Telkom has conducted an assesment of the effectiveness of internal control over financial reporting 2023. It was stated in Annual Report FY 2023, page 255-257. Annual Report FY 2023, page 255-257 3.19. Does the company disclose the key risks to which the company is materially exposed to (i.e. financial, operational including IT, environmental, social, economic)? Telkom has disclosed the key risk on telecommunication business as stated in Annual Report FY 2023, page 271-274 Annual Report FY 2023, page 271-274 3.20. Does the Annual Report/ Annual CG Report contain a statement from the board of directors/ commissioners or Audit Committee commenting on the adequacy of the company's internal controls/ risk management systems? Telkom ensures the effectiveness of implementation Internal Audit activities by implementing SOA 302/404 as stated in Annual Report FY 2023, page 255-257. Annual Report FY 2023, page 255-257 4. People on the Board Board Chairman 4.1. Do different persons assume the roles of chairman and CEO? President Director is held by Mr. Ririek Adriansyah and President Commissioner were held by Mr. Bambang Permadi Soemantri Brodjonegoro. It was stated in Annual Report FY 2023, page 172-177. Annual Report FY 2023, page 172-177 4.2. Is the chairman an independent director/ commissioner? President Commissioner of Telkom is an Independent Commissioner (Mr. Bambang Permadi Soemantri Brodjonegoro) as stated in Annual Report FY 2023, page 188. Annual Report FY 2023, page 188 4.3. Is any of the directors a former CEO of the company in the past 2 years? Telkom has no Board of Directors previously positioned as President Director in the last 2 (two) years as stated in Annual Report FY 2023, page 172-177. Annual Report FY 2023, page 172-177 4.4. Are the roles and responsibilities of the chairman disclosed? Telkom has disclosed the roles and responsibilities of the chairman as stated in Annual Report FY 2023, page 178-180. Annual Report FY 2023, page 178-180 Lead Independent Director 4.5. If the Chairman is not independent, has the Board appointed a Lead/ Senior Independent Director and has his/ her role been defined? President Commissioner of Telkom is an Independent Commissioner as stated in Annual Report FY 2023, page 189. Annual Report FY 2023, page 189 Skills and Competencies 4.6. Does at least one non-executive director/ commissioner have prior working experience in the major sector that the company is operating in? Telkom has Mr. Ismail as Commissioner who previously work in the field of information technology as stated in Annual Report FY 2023, page 60. Annual Report FY 2023, page 60 5. Board Performance Directors Development 5.1. Does the company have orientation programmes for new directors/ commissioners? Telkom has orientation programmes for new directors. Details of the orientation (introductory program) as stated in Chapter I Point L and Chapter II Point O of Board Manual. Annual Report FY 2023, page 180-187 Annual Report FY 2023, page 233-234 Board Manual, Chapter I Part L Board Manual, Chapter II Part O 5.2. Does the company have a policy that encourages directors/ commissioners to attend on-going or continuous professional education programmes? Telkom has policy that encourages Directors/ Commissioners to improve their competencies through professional education programmes as stated in Annual Report FY 2023, page 233-234 Annual Report FY 2023, page 233-234 CEO/ Executive Management Appointments and Performance 5.3. Does the company disclose the process on how the board of directors/ commissioners plans for the succession of the CEO/Managing Director/President and key management? Based on Article 11 section 10 and Article 14 section 12 of Telkom’s Articles of Association, members of the Board of Directors and the Board of Commissioners are appointed by the GMS and selected from the candidates nominated by the Shareholders of Series A Dwiwarna shares, which nomination shall bind the GMS. Furthermore, the Annual Report also has disclosed the role of Committee for Nomination and Remuneration in such process. Article 11 section 10 of Telkom’s Article of Association Article 14 section 12 of Telkom’s Article of Association Annual Report FY 2023, page 165-169 Annual Report FY 2023, page 209-210 5.4. Does the board of directors/ commissioners conduct an annual performance assessment of the CEO/Managing Director/President? Telkom has disclosed an annual performance assesment of the CEO/Managing Director/President based on realization of management contract and determination of the final performance score as stated in Annual Report FY 2023, page 197-198. Annual Report FY 2023, page 197-198 Board Appraisal 5.5. Did the company conduct an annual performance assessment of the board of directors/ commissioners and disclose the criteria and process followed for the assessment? Telkom has disclosed the criteria and process of the annual performance assesment of the CEO/Managing Director/President as stated in Annual Report FY 2023, page 197-198. Annual Report FY 2023, page 197-198 Director Appraisal 5.6. Did the company conduct an annual performance assessment of the individual directors/ commissioners and disclose the criteria and process followed for the assessment? An annual performance assesment of the individual Directors/Commissioners based on achievement of specific KPI at the end of year as stated in Annual Report FY 2023, page 197-198. Annual Report FY 2023, page 197-198 Committee Appraisal 5.7. Did the company conduct an annual performance assessment of the board committees and disclose the criteria and process followed for the assessment? An annual performance assesment of the Board Committee based on target and achievement of the Key Performance Index (KPI) at the end of the year as stated in Annual Report FY 2023, page 197-198. Annual Report FY 2023, page 197-198 Bonus Part Criteria Explanation Evidence (B)A. Right of Shareholder (B)A.1. Right to participate effectively in and vote in general shareholders meeting and should be informed of the rules, including voting procedures, that govern general shareholders meeting. (B)A.1.1. Does the company practice real time secure electronic voting in absentia at general meetings of shareholders? Yes, the Company practices secure electroning voting in absentia at the general meeting of shareholders. For the shareholders who can not attend the Meeting physically, the Company allows the shareholders to attend the Meeting and cast a vote electronically through KSEI System facility called as eASY.KSEI by the application provided by KSEI and informed by the Company to shareholders through AGMS Notice FY 2023 and Code of Conduct of AGMS FY 2023. Shareholders also may grant their power of attorney electronically to the Proxy through eASY.KSEI application or in writing. AGMS Notice FY 2023 Code of Conduct of AGMS FY 2023 AGMS Power of Attorney Form FY 2023 KSEI E-Proxy and E-Voting Platform Presentation (B)A. Equitable treatment of shareholders (B)A.2. Notice of AGM (B)A.2.1. Does the company release its notice of AGM (with detailed agendas and explanatory circulars), as announced to the Exchange, at least 28 days before the date of the meeting? Telkom releases its notice of AGM with detailed agenda and the explanation in the AGM Notice. Telkom has also announced the AGM Notice to the Exchange less than 28 days before the date of AGM. Both of these releases are in the company official website. AGMS Notice FY 2023 (B)B. Sustainabiliy and Resillence (B)B.1.1. Does the company disclose how it manages climate-related risks and opportunities? Telkom has managed climate-related risks and opportunities. By adopting IFRS S2, Telkom has covered aspects of assessing the impact of climate changes which comprises the governance, risk management, strategy, and also metrics and targets. Sustainability Report page 50-53 Climate Risk Report page 15-32 (B)B.1.2. Does the company disclose that its Sustainability Report / Sustainability Reporting is externally assured? Telkom has ensured that all data and information have been approved and validated by the relevant divisions to enhance the report's reliability. All disclosures have been reviewed by management and approved by the President Director and President Commissioner, Telkom's highest officials in sustainability governance. Sustainability Report page 5 (B)B.1.3. Does the company disclose the engagement channel with stakeholder groups and how the company responds to stakeholders’ ESG concerns? Telkom has disclosed the engagement channel for stakeholder to give feedback and concern about ESG matters via feedback form, phone number and e-mail of Investor Relation Unit. Sustainability Report page 5 Sustainability Report page 108 (B)B.1.4. Does the company have a unit / division / committee who is specifically responsible to manage the sustainability matters? Telkom has a dedicated unit for Sustainability/ESG matters within TelkomGroup, known as the Sub Department of Sustainability, under the Director of Finance and Risk Management. Its main role is to orchestrate the governance for implementing sustainability initiatives, including ESG aspects. This regulation is based on the Board of Directors Regulation No. PD.202.47/r.08/HK200/COP-A2000000/2023, related to the Organization of the Directorate of Finance and Risk Management, signed on December 29, 2023. Sustainability Report page 32-33 (B)B.1.5. Does the company disclose board of directors/commissioners' oversight of sustainability-related risks and opportunities? TTelkom has a procedure for the board of directors/commissioners' oversight of sustainability-related risks and opportunities in planning, implementation and evaluation process. The Risk Management & Sustainability Department regularly identify, monitors and evaluates sustainability-related risks as part of TelkomGroup's top risk/risk profile, reporting their findings to the Director of Finance and Risk Management (FRM) and the Committee for Planning and Risk Evaluation and Monitoring (KEMPR). Sustainability Report page 38-39 (B)B.1.6. Does the company disclose the linkage between executive directors and senior management remuneration and sustainability performance for the previous year? Telkom has disclosed particular sustainability related performance metrics of executive director and commisioners in the company's annual report. Annual Report page 197-198 (B)B.1.7. Is the company’s Whistle Blowing System managed by independent parties / institutions? Telkom has a violation reporting system or known as a Whistleblowing System (WBS) since 2006. Its managed by Deloitte as independent parties. https://id.deloitte-halo.com/telkomwbs/ Whistleblowing System (WBS) https://www.telkom.co.id/sites/about-us/en_US/page/whistleblowing-system-84 (B)C. Disclosure and transparency (B)C.1. Quality of Annual Report (B)C.1.1. Are the audited annual financial report/ statement released within 60 days from the financial year end? Audited annual financial statement is released on April 05, 2023. The information is mentioned in www.idx.co.id Annual Report FY 2023, page 33 (B)D. Responsibilities of the Board (B)D.1. Board Competencies and Diversity (B)D.1.1. Does the company have at least one female independent director/ commissioner? Telkom has 1 (one) female director from Director of Enterprise & Business Service named FM Venusiana R. Telkom's Board of Directors https://www.telkom.co.id/sites/about-us/en_US/page/directors-191 (B)D.1.2. Does the company have a policy and disclose measurable objectives for implementing its board diversity and report on progress in achieving its objectives? Telkom has BoD and BoC Diversity Policy. Company combines diversity as combination of skill, expertise and good integrity following Telkom's need in digital age Annual Report FY 2023, page 188 Annual Report FY 2023, page 235 (B)D.2. Board Structure (B)D.2.1. Is the Nominating Committee comprise entirely of independent directors/ commissioners? Some of Nominating Commitee are independent commisioner Annual Report FY 2023, page 210-211 (B)D.2.2. Does the Nominating Committee undertake the process of identifying the quality of directors aligned with the company's strategic directions? Nominating Committee undertakes the process of identifying the quality of the directors aligned with the company's strategic directions. Annual Report FY 2023, page 209-211 (B)D.3. Board Appointments and Re-Election (B)D.3.1. Does the company use professional search firms or other external sources of candidates (such as director databases set up by director or shareholder bodies) when searching for candidates to the board of directors/ commissioners? Based on Article 11 section 10 and Article 14 section 12 of Telkom's Article of Association it regulates that members of the Board of Directors and the Board of Commisioners are appointed by the GMS and selected from the candidates nominated by the Shareholders of Series A Dwiwarna shares, which nomination shall bind the GMS. Article 11 section 10 of Telkom's Article of Association. Article 14 section 12 of Telkom's Article of Association. Regulation of the Minister of State-Owned Enterprise No. PER-11/MBU/07/2021 Regulation of the Minister of State-Owned Enterprise No. PER-10/MBU/10/2020 Regulation of the Minister of State-Owned Enterprise No. PER-03/MBU/03/2023 (B)D.4. Board Structure & Composition (B)D.4.1. Do independent non-executive directors/ commissioners make up more than 50% of the board of directors/ commissioners for a company with independent chairman? Some of Board of Commissioners are independent commissioner Annual Report FY 2023, page 188 (B)D.5. Risk Oversight (B)D.5.1. Does the company disclose that its Board identified key risk in relation to information technology including disruption, cyber security, and disaster recovery, to ensure that such risks are managed and integrated into the overall risk management framework? Regulation of the Minister of State-Owned Enterprise No. PER-03/MBU/03/2023 dated 24 March 2023 regarding Organs and Human Resource State-Owned Enterprise. Annual Report FY 2023, page 258-275 (B)D.6. Board Performance (B)E.6.1. Does the company have a separate board level Risk Committee? Telkom has seperate board level Risk Committee named commitee for planning and risk evaluation and monitoring Annual Report FY 2023, page 221-225

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ASEAN Corporate Governance Scorecard 2025

Rights and Equitable Treatment of Shareholders2 Part Criteria Explanation Evidence 1. Basic Shareholder Rights 1.1. Does the company pay (interim and final/annual) dividends in an equitable and timely manner; that is, all shareholders are treated equally and paid within 30 days after being (i) declared for interim dividends and (ii) approved by shareholders at general meetings for final dividends? In case the company has offered Scrip dividend, did the company paid the dividend within 60 days. i. Annual dividend was declared and paid equally & timely manner in accordance with the AGMS FY 2024 result. ii. The dividend ammount for FY 2024 was approved by shareholders at AGMS on May 27, 2025 and dividend payment was completed to all shareholders on June 20th, 2025. Article 26 section 4.b of Telkom Article of Association Summary of Minutes of AGMS FY 2025 2. Right to participate effectively in and vote in general shareholder meetings and should be informed of the rules, including voting procedures, that govern general shareholder meetings. 2.1 Do shareholders have the opportunity, evidenced by an agenda item, to approve remuneration (fees, allowances, benefit-in-kind and other emoluments) or any increases in remuneration for the non-executive directors/commissioners? Through GMS, the Shareholders of Telkom have the opportunity to determine the remuneration for Telkom’s Board of Directors and Board of Commissioners. It is stated in the 3rd Agenda of Summary Minutes of AGMS FY 2024. Article 11 section 19 of Telkom Article of Association Article 14 section 30 of Telkom Article of Association AGMS Notice FY 2024 Summary of Minutes of AGMS FY 2024 2.2. Does the company provide non-controlling shareholders a right to nominate candidates for board of directors/commissioners? Members of the Board of Directors and the Board of Commissioners are appointed by the GMS and selected from the candidates nominated by the Series A Dwiwarna shareholders which nomination shall bind the GMS (Article 11 section 10 and Article 14 section 12 of Telkom Article of Association). Article 11 section 10 of Telkom Article of Association. Article 14 section 12 of Telkom Article of Association. Regulation of the Minister of State-Owned Enterprise No. PER-3/MBU/03/2023 2.3. Does the company allow shareholders to elect directors/commissioners individually? Members of the Board of Directors and the Board of Commissioners are appointed by the GMS and selected from the candidates nominated by the Series A Dwiwarna shareholders, which nomination shall bind the GMS as stated in Article 11 section 10 and Article 14 section 12 of Telkom Article of Association. For the election process, shareholders may elect individual Board of Directors and the Board of Comissioners using voting procedures (each holder of 1 share has the right to cast one vote) as stated in Article 25 section 10 of Telkom Articles of Association Article 11 section 10 of Telkom Article of Association. Article 14 section 12 of Telkom Article of Association. Article 25 section 10 of Telkom Articles of Association 2.4. Does the company disclose the voting procedures used before the start of meeting? In addition, the election of members of Board of Directors and Board of Commissioners shall be conducted referred to the Regulation of the Minister of State-Owned Enterprise No. PER-3/MBU/03/2023 dated March 24, 2023 regarding Company Organ and Human Resources. Code of Conduct of AGMS 2.5. Do the minutes of the most recent AGM record that the shareholders were given the opportunity to ask questions and the questions raised by shareholders and answers given recorded? The Minutes of AGMS FY 2024 has recorded that the shareholders were given the opportunity to ask or response in connection with each agenda. It also recorded the question or response submitted by the shareholders and also information if there were no shareholders that raised questions, responses or proposals in certain Agendas. Minutes of AGMS 2024 2.6. Does the company disclose the voting results including approving, dissenting, and abstaining votes for all resolutions/each agenda item for the most recent AGM? Telkom has disclosed the voting results including approval, dissenting opinion, abstain for each agenda item as set out in the Summary of Minutes of AGMS FY 2024. Minutes of AGMS FY 2024 Summary of Minutes of AGMS FY 2024 2.7. Does the company disclose the list of board members who attended the most recent AGM? Telkom has disclosed the list of Board of Directors and Board of Commissioners who attended the AGMS as set out in the Summary of Minutes of AGMS FY 2024. Minutes of AGMS FY 2024 Summary of Minutes of AGMS FY 2024 2.8. Does the company disclose that all board members and the CEO (if he is not a board member) attended the most recent AGM? Telkom has disclosed the list of Board of Directors and Board of Commissioners who attended the AGMS as set out in the Summary of Minutes of AGMS FY 2024. Minutes of AGMS FY 2024 Summary of Minutes of AGMS FY 2024 2.9. Does the company allow voting in absentia? The shareholders who are unable to attend the Meeting can be represented by their proxies (Article 25 section 9 of Telkom Article of Association), with provisions that the votes of members of the Board of Directors, Board of Commissioners, employees of the Company who acts as proxies will not counted in the voting collection (Article 25 section 13 of Telkom Article of Association) The proxies represent their shareholders to provide voting rights for the total number of shares owned by the shareholders (Article 25 section 12 of Telkom Article of Association) Article 25 section 9 of Telkom Article of Association Article 25 section 12 of Telkom Article of Association Article 25 section 13 of Telkom Article of Association AGMS Notice FY 2024 AGMS Power of Attorney Form FY 2024 Code of Conduct AGMS FY 2024 2.10. Did the company vote by poll (as opposed to by show of hands) for all resolutions at the most recent AGM? Each agenda is decided in the meeting based on voting. Voting by Shareholders who are present electronically is done through eASY.KSEI application and voting by Shareholders who are physically present is done by raising their hands with the following condition: 1) those who voted against or abstain are asked to raise their hands while handing over their filled ballots to the officers, 2) those who vote against or abstain, but the voting card is damaged, torn or wrinkled so that it cannot be properly detected by the computer or the Notary, shall be deemed invalid; 3) those who do not raise their hands shall be deemed to agree; 4) those who leave the Meeting at the time of voting shall be deemed to agree. At the end of each voting, the Notary reads the results of the voting for each agenda. Stated in Point 11 of the Code of Conduct AGMS FY 2023 Code of Conduct of AGMS 2.11. Does the company disclose that it has appointed an independent party (scrutineers/inspectors) to count and/or validate the votes at the AGM? Telkom has disclosed the appointment of the independent party namely Notary Ashoya Ratam and PT Datindo Entrycom, to count and validate the votes. Summary of Minutes of AGMS FY 2024 2.12. Does the company make publicly available by the next working day the result of the votes taken during the most recent AGM/EGM for all resolutions? Telkom has made publicly available the result of the votes taken during the AGMS as set out in the Summary of Minutes of AGMS FY 2024 which uploaded at Telkom’s website. The summary of AGMS must be announced to the public at the latest 2 working days after the convening of the GMS (Article 24 section 4.e of Telkom Article of Association juncto Article 51 section 2 of Financial Services Authority Regulation (POJK) No. 15/POJK.04/2020 on Planning & Implementing General Meeting of Shareholders for Public Company) Article 24 section 4.e of Telkom Article of Association Summary of Minutes of AGMS FY 2024 2.13. Does the company provide at least 21 days notice for all AGMs and EGMs? Telkom provided 21 days (not counting the day of notice and the day of AGMS) The notice was published at Indonesian Stock Exchanges website, eASY KSEI and company website both english and indonesian version. AGMS date on May 27, 2025, the AGMS Notice was published on May 5, 2025. AGMS Notice FY 2024 2.14. Does the company provide the rationale and explanation for each agenda item which require shareholders’ approval in the notice of AGM/circulars and/or the accompanying statement? The rationale, explanation and material for each agenda should be included in the invitation of GMS (Article 23 section 7 of Telkom’s Article of Association). Telkom has provided the rationale and explanation for each agenda which requiring shareholders’ approval as set out in the AGMS Notice and AGMS Proxy Materials- Agenda Explanation, which publicly available and uploaded at Telkom’s website. Article 23 section 7 of Telkom’s Article of Association AGMS Notice FY 2024 AGMS Proxy Materials - Agenda Explanation FY 2024 2.15. Does the company give the opportunity for shareholders to place item/s on the agenda of general meetings and/or to request for general meetings subject to a certain percentage? In the AGMS, the agenda can be proposed by the Series A Dwi Warna /a shareholder or more representing at least 1/20 of the total number of shares issued by the Company with valid voting rights. Such proposal should be submitted in writing to the Board of Directors no later than 7 (seven) days prior to the invitation of the AGMS (Article 23 section 6 of the Telkom Article of Association), as set out in the Announcement of AGMS FY 2024 Article 23 section 6 of the Telkom Article of Association AGMS Announcement FY 2024 3. Markets for corporate control should be allowed to function in an efficient and transparent manner. 3.1. In cases of mergers, acquisitions and/or takeovers requiring shareholders approval, does the board of directors/commissioners of the company appoint an independent party to evaluate the fairness of the transaction price? Telkom has never conducted a transaction that required the approval of the GMS. Throughout the year 2023-2024, Telkom has implemented company policies related to the review mechanism for material transactions that contain conflicts of interest; transactions with affiliates; and investment, expansion, divestment, merger, acquisition, and debt/capital restructuring transactions. This was implemented to comply with the provisions of the Financial Services Authority Regulation No.31/POJK.04/2015 regarding Disclosure of Material Information or Facts by Issuers or Public Companies and Resolution of Board of Directors of Jakarta Stock Exchange No. Kep-06/ BEJ/07-2004 dated July 19, 2004, regarding Regulation Number I-E regarding Obligation of Information Submission. Disclosure of Information in Connection with the Plan for Share Buyback 4. The exercise of ownership rights by all shareholders, including institutional investors, should be facilitated. 4.1. Does the company disclose its practices to encourage shareholders to engage with the company beyond general meetings? Company has appoited Practices to encourage Shareholders to engage with company other than the GMS. Telkom consistently provided company’s comprehensive, up-to-date as well as proper information to Shareholders and Stakeholders, for example investor conference, analyst meeting, earning calls and public expose. Information about Practices can be found in: News and Activities, Company website, and Annual Report. Annual Report FY 2024, page 362-363 Updated News and Activites is on www.telkom.co.id page overview Investor Relations. 5. Shares and voting rights 5.1. Where the company has more than one class of shares, does the company publicise the voting rights attached to each class of shares (e.g. through the company website / reports/ the stock exchange/ the regulators website)? Based on Article 5 section 1 of the Telkom Articles of Association, the registered and issued shares of Telkom are classified into 2 (two) types of shares: Series A Dwiwarna share which exclusively may only be held by the Republic of Indonesia, and Series B shares which may be held by the Republic of Indonesia and/or public. Based on Article 5 section 4 of Telkom Articles of Association, each 1 (one) share grants 1 (one) voting right. Article 5 section 1 and 4 of Telkom Article of Association 6. Notice of AGM 6.1. Does each of the resolutions tabled at the most recent annual general meeting deal with only one item, i.e., there is no bundling of several items into the same resolution? Each decision taken in AGMS deal with only one item according to each agenda, there is no bundling of several items into the same resolution Summary Minutes of AGMS FY 2024 6.2. Are the company notice of the most recent AGM/circulars fully translated into English and published on the same date as the local-language version? Telkom AGMS Notice is available in bahasa and english, and is published at the same time. AGMS Notice FY 2024 Does the notice of AGM/circulars have the following details: 6.3. Are the profiles of directors/commissioners ( at least age, academic qualification, date of first appointment, experience, and directorships in other listed companies) in seeking election/re-election included? Profile of Board of Commissioner/ Director in seeking election of 2024 AGMS is published in Telkom website and Telkom 2024 AGMS of Proxy Materials. Profile of Board of Commisioner Profile of Board of Director Profile AGMS Proxy Materials FY 2024 6.4. Are the auditors seeking appointment/re-appointment clearly identified? In 2024 AGMS call, an agenda related to the agreement of the Public Accountant Office appointment to audit the company Financial Statements of 2024, the Financial Statements of the Partnership Program, and the Community Development for 2024 was listed (AGMS call). In the decision of the 4 agenda AGMS , Telkom reappointed Purwantoro, Sungkoro and Surja (a member firm of Ernst & Young Global Limited) as Public Accounting Firm to audit the Consolidated Financial Statements of the Company and Report of Micro and Small Business Funding Program of the Company for the Fiscal Year 2025. Annual Report FY 2024, page 187-197 Summary of Minutes of AGMS FY 2024 6.5. Were the proxy documents made easily available? Proxy Documents & Power of Attornet Form can be obtained in the Telkom website in addition to the registrar office. AGMS Notice FY 2024 AGMS Proxy Materials FY 2024 AGMS Power of Attorney Form FY 2024 7. Insider trading and abusive self-dealing should be prohibited. 7.1. Are the directors / commissioners required to report their dealings in company shares within 3 business days? Based on Financial Service Authority Regulation (POJK) POJK.4/2024 regarding Reporting of Share Ownership and Share Pledging Activities at the Public Companies are required to report to Company for ownership and any changes to ownership of public company shares no later than 3 (three) business days after the transaction. Annual Report FY 2024, page 91-93 Financial Service Authority Regulation (POJK) POJK.4/2024 8. Related party transactions by directors and key executives. 8.1. Does the company have a policy requiring a committee of independent directors/commissioners to review material RPTs to determine whether they are in the best interests of the company and shareholders? In the Articles of Association, article 12, paragraph 1, there is a policy in which the directors are assigned to carry out all related actions and be responsible for managing the company for the benefit of the company. Article 12 section 1 and 2 of Telkom Article of Association 8.2. Does the company have a policy requiring board members (directors/commissioners) to abstain from participating in the board discussion on a particular agenda when they are conflicted? The policy that stipulates the board members (directors and commissioners) to be unable to participate in the Meetings/ matters which have a conflict of interest, is regulated in the Board Manual. Board Manual, Chapter I Part G Board Manual, Chapter II Part J 8.3. Does the company have policies on loans to directors and commissioners either forbidding this practice or ensuring that they are being conducted at arms length basis and at market rates? Based on Board Manual, Telkom has internal policy that prohibited the transactions containing conflict of interest. Beside conflict of interest tendency, the practice of granting loan to Board of Directors and Board of Commissioners is prohibited by : 1. Based on Article 17 and Article 23 of Regulation of the Minister of State-Owned Enterprises No. PER-01/MBU/02/2011 dated August 1, 2011 regarding The implementation of Good Corporate Governance in State-Owned Enterprise which revoked by Article 19 and Article 20 of Regulation of the Minister of State-Owned Enterprises No. PER-02/MBU/03/2023 dated March 3, 2023 regarding The guidelines for significant corporate governance and activities of state owned enterprises the Board of Directors and the Board of Commissioners are prohibited to act conflict of interest, and take personal benefit, whether direct or indirect from the decision making process and related State-Owned Enterprises activities, unless from the lawful remuneration. Such regulation has been implemented by Company Regulation No. PD.602.00/r.00/HK000/COP-D0030000/2011 regarding The Guidelines on implementation of Good Corporate Governance in Telkom Group. 2. Based on Chapter II of Regulation of the Minister of State-Owned Enterprises No. PER-01/MBU/05/2019 dated May 31, 2019 regarding The Guidelines on Remuneration of Board of Directors, Board of Commissioners, and Board of Supervisors of State-Owned Enterprises which revoked by Chapter III article 81 and 82 of Regulation of the Minister of State-Owned Enterprises No. PER-3/MBU/03/2023 dated March 20, 2023 regarding The Guidelines on Remuneration of Board of Directors, Board of Commissioners, and Board of Supervisors of State-Owned Enterprises, the loan is not one of the remuneration components, therefore it is prohibited. Regulation of the Minister of State-Owned Enterprise No. PER-01/MBU/02/2011 Regulation of the Minister of State-Owned Enterprise No. PER-01/MBU/05/2019 Regulation of the Minister of State-Owned Enterprise No. PER-2/MBU/03/2023 Regulation of the Minister of State-Owned Enterprise No. PER-3/MBU/03/2023 Board Manual, Chapter I Part F Board Manual, Chapter II Part E 9. Protecting minority shareholders from abusive actions 9.1. Does the company disclose that RPTs are conducted in such a way to ensure that they are fair and at arms length? Information on Telkom’s material transaction in 2024 as stated in Annual Report FY 2024, page 172. Annual Report FY 2024, page 172 9.2. In case of related party transactions requiring shareholders approval, is the decision made by disinterested shareholders? There were no interest transaction which requiring approval from GMS as mentioned in POJK 42/2020. Financial Service Authority Regulation (POJK) No. 42 /POJK.04/2020 regarding Affiliated Transaction and Conflict of Interest Transaction Sustainability and Resilience Part Criteria Explanation Evidence Material Sustainability-related information should be specified 1. Sustainability-related disclosure should be consistent, comparable and reliable, and include retrospective and forward-looking material information that a reasonable investor would consider important in making an investment or voting decision 1.1. Does the company identify/report ESG topics that are material to the organization’s strategy? Telkom actively identifies and regularly reviews material ESG topics based on the GRI 2021 Standards and aligned with stakeholder expectations and industry developments. This process involves: Reviewing the organizational context (value chain, business strategy, disclosure standards such as GRI, SASB, UN SDGs, IFRS S1/S2, and ESG rating agency assessments). Engaging internal and external stakeholders through workshops, interviews with regulators, investors, and rating agencies. Assessing and prioritizing topics based on severity and likelihood of impact. Final approval by the management. In 2024, Telkom updated its material topics list by incorporating emerging trends and stakeholder inputs, and added new topics such as employee health and safety. Based on Sustainability Report 2024, Telkom’s material ESG topics are structured under three sustainability pillars: Save Our Planet, Climate Change and Energy Management (GRI 302, 305) Resource Management (GRI 306) Empower Our People Diversity, Equity & Inclusion (GRI 401, 404, 405, 406) Employee Health & Safety (GRI 403) Customer Experience (GRI 416) Digital Inclusion and Community Engagement (GRI 413) Elevate Our Business Regulatory Compliance (GRI 206, 417) Ethical Business Practices (GRI 205) Cybersecurity and Data Protection (GRI 418) Sustainability Report FY 2024, page 33-35 1.2. Does the company identify climate change as an issue? Telkom has identifies climate change as a critical issue with both risks and opportunities. The company has conducted climate risk assessments and scenario analyses aligned with IFRS S2 and TCFD guidelines. These include identification of physical and transition risks such as extreme weather, rising temperatures, carbon pricing, and renewable energy demand. Telkom also monitors climate-related risks through a Sustainability Committee chaired by the CEO, and has committed to net zero emissions for Scope 1 and 2 by 2060, with interim targets for 2030. Sustainability Report FY 2024, page 58 Sustainability Report FY 2024, page 60-62 Sustainability Report FY 2024, page 153 1.3. Does the company adopt an internationally recognized reporting framework or standard for sustainability (i.e. GRI, Integrated Reporting, SASB, IFRS Sustainability Disclosure Standards)? Telkom has adopts multiple internationally recognized sustainability frameworks in its reporting. The 2024 Sustainability Report is prepared based on GRI Standards (2021), SASB Telecommunications Standard, and includes early adoption of IFRS S1 and S2. The company also integrates disclosures aligned with the UN SDGs, and complies with Indonesian financial authority regulations (POJK 51/2017 and SEOJK 16/2021). Sustainability Report FY 2024, page 148 Sustainability Report FY 2024, page 61-62 Sustainability Report FY 2024, page 157 If a company publicly sets a sustainability-related goal or target, the disclosure framework should provide that reliable metrics are regularly disclosed in an easily accessible form 1.4. Does the company disclose quantitative sustainability target? Telkom has discloses clear and measurable sustainability targets as part of its GoZero% Strategy, covering environmental, social, and governance dimensions. These include a 20% reduction in Scope 1 and 2 emissions by 2030, 70% waste diversion from landfill, and diversity targets such as 32% women employees and 27% in leadership. The targets are aligned with global standards like GRI and IFRS S2, and provide a structured basis for performance monitoring, enabling internal accountability and transparent stakeholder communication. Telkom’s disclosed 2030 targets include in SR Telkom 2024 page 43 - 20% reduction in Scope 1 & 2 GHG emissions (baseline: 2023). - Zero fatal work accidents annually -70% of office and fiber optic waste diverted from landfill -32% women in total workforce, 27% women in leadership, 1.5% employees with disabilities, 25% digital talents -100% employees sign integrity pact and 100% whistleblower cases followed-up - 100% subsidiaries certified with ISO 37001 (anti-bribery management system). - Full regulatory compliance across ESG-relevant areas. Sustainability Report FY 2024, page 43 1.5. Does the company disclose sustainability-related performance progress in relation to its previously set targets? Telkom tracks and reports its year-on-year progress toward sustainability targets through its assured Sustainability Report, showing alignment with goals and explaining gaps when necessary. Achievements in 2024 include 80% diversion of fiber optic waste, 84.41% employee engagement, 22% women in leadership, and zero critical data breaches, supported by targeted initiatives like renewable-powered BTS and increased ESG training. These disclosures reflect commitment to continuous improvement and enable stakeholders to evaluate actual progress against defined ESG goals. Examples of 2024 performance progress against targets include: - 80% of fiber optic waste diverted from disposal (exceeding interim target) - 6,387 tons of office waste successfully reduced - 84.41% employee engagement index (exceeding 2024 target of 80) - 22% of managerial roles held by women (on track toward 27% in 2030) - 100% of cybersecurity employees trained, with no critical data breaches - Energy efficiency investment of IDR 57 billion, including 275 BTS powered by solar and hydro energy - CDP Climate rating maintained at B; Sustainalytics ESG risk score improved to 25.6 Sustainability ReportFY 2024, page 48 Climate Risk Report FY 2024, page 82 Sustainability Report FY 2024, page 122 1.6. Does the company confirm that its Sustainability Report / Reporting is reviewed and /or approved by the Board or Board Committee? Yes, Telkom’s 2024 Sustainability Report was formally reviewed and approved by both the Board of Commissioners and Board of Directors, with signed declarations included in the report. This oversight ensures top-level accountability and reflects the integration of ESG governance into strategic decision-making, supported by a dedicated Sustainability Committee chaired by the President Director and cross-functional working teams that oversee data quality, disclosures, and ESG alignment. Based on Sustainability Report 2024, Telkom’s material ESG topics are structured under three sustainability pillars: - Save Our Planet Climate Change and Energy Management (GRI 302, 305) - Resource Management (GRI 306) -Empower Our People Diversity, Equity Sustainability Report FY 2024, page 16-17 Sustainability Report FY 2024, page 12-14 2. Corporate governance frameworks should allow for dialogue between a company, its shareholders and stakeholders to exchange views on sustainability matters 2.1. Does the company engage internal stakeholders to exchange views and gather feedback on sustainability matters that are material to the business of the company? Telkom systematically engages internal stakeholders through structured processes to collect feedback and insights on sustainability topics considered material to its business. This includes organizing workshops with key business units responsible for ESG topics, coordinated by the Sub-Department of Sustainability and supported by independent consultants. The engagement focuses on reviewing Telkom’s business context, strategic direction, and internal perspectives on environmental, social, and governance matters. These activities ensure that internal views are captured in the materiality assessment and sustainability planning. Sustainability Report FY 2024, 62 Sustainability Report FY 2024, 36 2.2. Does the company engage external stakeholders to exchange views and gather feedback on sustainability matters that are material to the business of the company? Yes, Telkom actively involves external stakeholders—such as regulators, investors, ESG rating agencies, media, and local communities—to gather input and feedback on its sustainability performance and priorities. These engagements are carried out through interviews, public disclosures, community dialogue, and third-party consultations, coordinated by Investor Relations and the Sustainability Unit. Insights from these stakeholders are incorporated into the company’s materiality assessment and influence the refinement of sustainability strategies and disclosures. Sustainability Report FY 2024, 35 Sustainability Report FY 2024, 103 Sustainability Report FY 2024, 92 3. The corporate governance framework should ensure that boards adequately consider material sustainability risks and opportunities when fulfilling their key functions in reviewing, monitoring and guiding governance practices, disclosure, strategy, risk management and internal control systems, including with respect to climaterelated physical and transition risks Boards should assess whether the company’s capital structure is compatible with its strategic goals and its associated risk appetite to ensure it is resilient to different scenarios 3.1. Does the company disclose that the board reviews on an annual basis that the company capital and debt structure is compatible with its strategic goals and its associated risk appetite? The board of directors ensures the company capital structure aligns with its strategic objectives and associated risk appetite to ensure its resilience to various scenarios, as outlined in the company risk appetite statement. Identified risks are assessed, along with their impact and probability, to determine appropriate mitigation actions to be taken across all levels. The board of directors and the board of commissioners monitor these risks through a risk oversight committee and ensure all risks remain within the company risk appetite." Annual Report FY 2024, page 335-338 4. The corporate governance framework should recognise the rights of stakeholders established by law or through mutual agreements and encourage active co-operation between corporations and stakeholders in creating wealth, jobs, and the sustainability of financially sound enterprises Does the company disclose a policy and practices that address : 4.1. The existence and scope of the company efforts to address customers welfare? Telkom has a policy to take care of customer’s welfare that is listed on the Corporate Social Responsibility and Environmental as stated in Annual Report FY 2024, page 366-379 and Sustainability Report FY2024, page 126. Annual Report FY 2024, page 366-379 Sustainability Report FY 2024, page 126 4.2. Supplier/contractor selection procedures? Telkom disclose procedures of supplier selection (procurement process) in Annual Report FY 2024, page 183. This prosedures in based on Decision of the Resolution of Director of Finance Number PR 301.08//r.07/HK240/COP-K0700000/2023 regarding Guidelines for Procurement Implementation. Annual Report FY 2024, page 183 4.3. The company efforts to ensure that its value chain is environmentally friendly or is consistent with promoting sustainable development? In managing the environment, Telkom has a policy to make use of environmentally friendly energy and recyclable materials. Waste management systems and complaint mechanisms for environmental issues as stated in Annual Report FY 2024, page 366-379 Annual Report FY 2024, page 366-379 4.4. The company efforts to interact with the communities in which they operate? In order to interact with the community, Telkom has company corporate social and environmental responsibility program as stated in Annual Report FY 2024, page 366-379. Annual Report FY 2024, page 366-379 4.5. The company anti-corruption programmes and procedures? "In order to prevent fraud, Telkom has several policies. In supporting the implementation of anti-corruption policies TelkomGroup has various mechanisms related to anti-corruption. TelkomGroup also shows its commitment by obtaining the ISO 37001: 2016 certificate regarding Anti-Bribery Management Systems since August 2020 as stated in Annual Report FY 2024, page 354." Annual Report FY 2023, page 354 4.6. How creditors rights are safeguarded? Telkom policy that outlines how creditor rights are protected, is stated in the Implementation of GCG-OJK Principles in principle 7: Improving Corporate Governance Aspects through Stakeholder Participation as stated in Annual Report FY 2024, page 183-184. Annual Report FY 2024, page 183-184 4.7. Does the company have a separate report/section that discusses its efforts on environment/economy and social issues? Telkom has a separated report concerning Environment, Social and Governance issues which is the Sustainability report. Meanwhile we have also disclose some of our social and environment effort and report in its own chapter inside of our Annual Report (page 366-379). Telkom has also described its effort on ESG issues in 20-F with title Corporate and Social Responsibility. Evidence: 20-F page 89-90. Annual Report 2024, page 366-379 Form 20-F 2023, page 89-90 5. Where stakeholder interests are protected by law, stakeholders should have the opportunity to obtain effective redress for violation of their rights. 5.1. Does the company provide contact details via the company website or Annual Report which stakeholders (e.g. customers, suppliers, general public etc.) can use to voice their concerns and/or complaints for possible violation of their rights? Telkom has disclosed the company contact details in the form of a company address, phone number and email on the website. In addition, it also comes with a social media account link on the home page section. https://www.telkom.co.id/sites/about-us/en_US/page/contact-us-1063 Annual Report Back Cover 6. Mechanisms for employee participation should be permitted to develop. 6.1. Does the company explicitly disclose the policies and practices on health, safety and welfare for its employees? Statements concerning the realization of employee’s health, safety Sustainability Report page 90-96 Annual Report FY 2024, page 90-96 6.2. Does the company explicitly disclose the policies and practices on training and development programmes for its employees? Telkom has disclosed policies and practices training development programs. The detail information was stated in Annual Report FY 2023, page 90-96 and company regulation. Annual Report FY 2023, page 86-90 Company Regulation on Training and Development Programmes 6.3. Does the company have a reward/compensation policy that accounts for the performance of the company beyond short-term financial measures? "Telkom has a compensation reward and compensation policy that accounts for the company performance beyond short-term financial measures. Reward policy regulated in PR 206/2022 about learning and development management on article 12. Beside that, Telkom also has a scholarship program for its employees who wish to continue their education at the master’s and/ or doctoral level through the Great People Scholarship Program (GPSP). The company provides this long-term program to retain employees. In 2024-2025, 34 employees continued their education abroad, and no employees continued their education at domestic universities." Company Regulation on Reward and Compensation Company Regulation and Development Management Sustainability Report FY 2024, page 87 7. Stakeholders including individual employee and their representative bodies, should be able to freely communicate their concerns about illegal or unethical practices to the board and their rights should not be compromised for doing this. 7.1. Does the company have a whistle blowing policy which includes procedures for complaints by employees and other stakeholders concerning alleged illegal and unethical behaviour and provide contact details via the company website or annual report Telkom has a violation reporting system or known as a Whistleblowing System (WBS) since 2006. The detail was stated in Annual Report FY 2024, page 347-349. Annual Report FY 2024, page 347-349 7.2. Does the company have a policy or procedures to protect an employee/person who reveals alleged illegal/unethical behaviour from retaliation? Whistleblowing system policy was stated in Annual Report FY 2024, page 347. Annual Report FY 2023, page 347 Disclosure & Transparency Part Criteria Explanation Evidence 1. Transparent ownership structure 1.1. Does the information on shareholdings reveal the identity of beneficial owners, holding 5% shareholding or more? Information regarding identity of the shareholder holds more than 5% ownership was stated in Annual Report FY 2024, page 91-92. Annual Report FY 2024, page 91-92 1.2. Does the company disclose the direct and indirect (deemed) shareholdings of major and/or substantial shareholders? Telkom has disclosed direct and indirect shareholders of major and/or substantial shareholdings was stated in Annual Report FY 2024, page 91-93. Annual Report FY 2023, page 91-93 1.3. Does the company disclose the direct and indirect (deemed) shareholdings of directors (commissioners)? Telkom has disclosed information regarding Shareholders composition was stated in Annual Report FY 2024, page 91-93. Annual Report FY 2024, page 91-93 1.4. Does the company disclose the direct and indirect (deemed) shareholdings of senior management? Telkom has disclosed information regarding Shareholders composition was stated in Annual Report FY 2024, page 91 - 92 and 346. Annual Report FY 2024, page 91 - 92 Annual Report FY 2023, page 346 1.5. Does the company disclose details of the parent/holding company, subsidiaries, associates, joint ventures and special purpose enterprises/ vehicles (SPEs)/ (SPVs)? Telkom has disclosed details of the parent/ holding company, subsidiaries, associated, joint ventures, and special purpose enterprise/ vehicle (SPEs)/ (SPVs) was stated in Annual Report FY 2024, page 94-99 Annual Report FY 2024, page 94-99 2. Quality of Annual Report Does the company annual report disclose the following items: 2.1. Corporate objectives Telkom discloses corporate objective in official website and in the Annual Report FY 2023 page 57-58. Corporate Objectives https://www.telkom.co.id/sites/about-us/en_US/page/profile-and-brief-history-24 Annual Report FY 2024 page 57-58. 2.2. Financial performance indicators 1. Financial Indicators was stated in Annual Report FY 2024, pages 24-25. 2. Comprehensive Financial Performance was stated in Annual Report FY 2024, page 145-175. Annual Report FY 2024, pages 24-25 Annual Report FY 2024, page 145-175 2.3. Non-financial performance indicators 1. Operational Highlight was stated in Annual Report FY 2023, page 117-131 2. Awards and Certification has disclosed in website and Sustainability Report FY 2024, page 26-29 3. Telkom has a Corporate Governance Scorecard method as a non-financial indicator as stated in Annual Report FY 2024, page 185 Annual Report FY 2024 page 117-131 Telkom Indonesia Award https://www.telkom.co.id/sites/about-us/en_US/page/award-651 Sustainability Report FY 2024, page 26-29 Annual Report FY 2023, page 185 2.4. Dividend policy 1. Dividend Policy has published in Telkom website. 2. Dividend Payment was stated in Annual Report FY 2023, page 156. Dividend Policy Annual Report FY 2024, page 170 2.5. Biographical details (at least age, academic qualifications, date of first appointment, relevant experience, and any other directorships of listed companies) of all directors/commissioners Telkom has disclosed biographical details through corporate website and Telkom Annual Report FY 2024, page 70-74 and page 78-82. Annual Report FY 2024, page 70-74. Annual Report FY 2024, page 78-80. Corporate Governance Confirmation Statement 2.6. Does the Annual Report contain a statement confirming the company full compliance with the code of corporate governance and where there is non-compliance, identify and explain reasons for each such issue? Telkom has disclosed statement confirming the company full compliance with the code of corporate governance as stated in Annual Report FY 2024, page 180-184 Annual Report FY 2024, page 180-184 3. Remuneration of Members of the Board and Key Executives 3.1. Is there disclosure of the fee structure for non-executive directors/ commissioners? Telkom has the fee structure for non executive directors/ commisioners refers to PER-04/MBU/2014 & PER-12/MBU/11/2020 are honorarium, allowances (religious transportation, post-employment insurance), medical facility, legal facility and tantiem. It was stated in Annual Report FY 2024, page 247-250. Annual Report FY 2024, page 247-250 3.2. Does the company publicly disclose [i.e. annual report or other publicly disclosed documents] details of remuneration of each nonexecutive director/commissioner? Telkom has stated the details of remuneration of Board of Commissioner in Annual Report Annual Report FY 2024, page 249 3.3. Does the company disclose its remuneration (fees, allowances, benefit-in-kind and other emoluments) policy/ practices (i.e. the use of short term and long term incentives and performance measures) for its executive directors and CEO? Telkom has stated the details of remuneration for our Directors and Board of Commissioners in Annual Report FY 2024, page 249 - 250 Annual Report FY 2024, page 249-250 3.4. Does the company publicly disclose [i.e. annual report or other publicly disclosed documents] the details of remuneration of each of the executive directors and CEO [if he/she is not a member of the Board]? Telkom has stated the details of remuneration of Board of Directort in Annual Report Annual Report FY 2024, page 220 4. Disclosure of related party transactions (RPT) 4.1. Does the company disclose its policy covering the review and approval of material RPTs? Telkom has disclosed its policy covering the review and approval of material RPTs in Annual Report FY 2023, page 158. Telkom has implemented company policies related to the review mechanism for material transactions that contain conflicts of interest; transactions with affiliates; and investment, expansion, divestment, merger, acquisition, and debt/capital restructuring transactions. This was implemented to comply with the provisions of the Financial Services Authority Regulation No.31/POJK.04/2015 regarding Disclosure of Material Information or Facts by Issuers or Public Companies and Resolution of Board of Directors of Jakarta Stock Exchange No. Kep-06/BEJ/07-2004 dated July 19, 2004, regarding Regulation Number I-E regarding Obligation of Information Submission. Annual Report FY 2024, page 172 4.2. Does the company disclose the name, relationship, nature and value for each material RPTs? Company disclose the name, relationship, nature and value for each material RPTs as stated in Annual Report FY 2024, page 172 (see: table). Annual Report FY 2024, page 172 5. Directors and commissioners dealings in shares of the company 5.1. Does the company disclose trading in the company shares by insiders? Telkom has disclosed about insider trading in topic Implementation of GCG management principal - financial services authority: PRINCIPLE 7 No.1. To have a Policy to prevent Insider Trading. Based on the Director of Human Capital Management Regulation No. PR 209.05/r.01/HK250/COP-A4000000/ 2020 concerning Employee Discipline, the policy to prevent Insider Trading practices is contained in Article 5 regarding prohibitions for each employee including abuse of authority or position and unauthorized use of Company information. Annual Report FY 2024 Page 183 6. External auditor and Auditor Report Where the same audit firm is engaged for both audit and non-audit services 6.1. Are the audit and non-audit fees disclosed? Audit and non-audit fees was disclosed in Annual Report FY 2024, page 105-106: Name and Address of Institutions and/or Supporting Capital Market Professions Annual Report FY 2024, page 105-106 6.2. Does the non-audit fee exceed the audit fees? The incurred fees for other service would never exceed the fees for audit services as stated in Annual Report FY 2024, pages 106 - 107. Annual Report FY 2024, pages 106 - 107 7. Medium of communications Does the company use the following modes of communication? 7.1. Quarterly reporting The company issued quarterly financial reports and reported them to OJK, IDX and posted on the company website. The company also issued a quarterly Info memo uploaded on the company website. Financial Statements https://telkom.co.id/sites/about-telkom/en_US/page/ir-laporan-keuangan-148 Info Memo https://telkom.co.id/sites/about-telkom/en_US/page/ir-info-memo-156 7.2. Company website Telkom uses Company Website as a medium of communication Telkom Website www.telkom.co.id 7.3. Analysts briefing The company carries out various forms of communication to analysts and investors, including site visit investors, day investors, conference calls and analyst meetings. https://telkom.co.id/sites/about-telkom/en_US/page/investors-calendar-534 7.4. Media briefings /press conferences Telkom uses press conference as communication channel which its content is published through news release. The information may be accessed through Telkom Website (News - News Release). Press Release https://telkom.co.id/sites/about-telkom/en_US/page/news-about-telkom-124?category=press-release-1 8. Timely filing/release of annual/financial reports 8.1. Are the audited annual financial report / statement released within 120 days from the financial year end? The audited financial report of 2024 was released on April 21, 2025. Financial Statements & Annual Report https://www.idx.co.id/en/listed-companies/company-profiles/TLKM 8.2. Is the annual report released within 120 days from the financial year end? Annual Report of 2023 was released on April 21, 2025. Financial Statements & Annual Report https://www.telkom.co.id/sites/about-telkom/en_US/page/ir-laporan-tahunan-152 8.3. Is the true and fairness/fair representation of the annual financial statement/reports affirmed by the board of directors/commissioners and/or the relevant officers of the company? The true and fair representation of the Annual Report FY 2024 is affirmed by the Ririek Adriansyah as President Director and Heri Supriadi as Finance Director. Annual Report FY 2024, page 55 9. Company website Does the company have a website disclosing up-to-date information on the following: 9.1. Financial statements/reports (latest quarterly) The company disclosed quarterly financial reports and Info memo on the company website. Financial Statements https://telkom.co.id/sites/about-telkom/en_US/page/ir-laporan-keuangan-148 Info Memo https://telkom.co.id/sites/about-telkom/en_US/page/ir-info-memo-156 9.2. Materials provided in briefings to analysts and media Telkom disclosed materials provided to analysts and media through Investor Relations menu. Information to Investors https://telkom.co.id/sites/about-telkom/en_US/page/ir-informasi-kepada-investor-168 9.3. Downloadable annual report Information regarding the company Annual Report FY 2024 is publicly accessible through company official website at Investor Relations menu. Annual Report https://telkom.co.id/sites/about-telkom/en_US/page/ir-laporan-tahunan-152 9.4. Notice of AGM and/or EGM Information on Notice of AGM and/or EGM is publicly accessible through company official website at Investor Relations page. GMS (General Meeting of Shareholders) https://telkom.co.id/sites/about-telkom/en_US/page/ir-gms-136 9.5. Minutes of AGM and/or EGM Information regarding to Minutes of AGM and/or EGM is publicly accessible through company official website at Investor Relations menu. GMS (General Meeting of Shareholders) https://telkom.co.id/sites/about-telkom/en_US/page/ir-gms-136 9.6. company constitution (company by-laws, memorandum and articles of association) Telkom has disclosed the Articles of Association of the Company on Telkom Website. There is no Amendment to the Articles of Association of the Company in 2024, therefore the Articles of Association is still referring to Deed No. 37 of 2022 dated 22 June 2022 made before Notary Ashoya Ratam, S.H., M.Kn. Telkom Article Association https://www.telkom.co.id/sites/about-telkom/en_US/page/ir-anggaran-dasar-188 10. Investor relations 10.1. Does the company disclose the contact details (e.g. telephone, fax, and email) of the officer / office responsible for investor relations? Telkom has disclosed detail of contact from Investor Relations unit available at Telkom Website. Contact detail Corporate Communication unit and Investor Relation unit (Telkom Website). Contact Detail https://telkom.co.id/sites/about-telkom/en_US/page/contact-detail-195 Responsibilities of the Board Part Criteria Explanation Evidence 1. Board Duties and Responsibilities Clearly defined board responsibilities and corporate governance policy 1.1. Does the company disclose its corporate governance policy/ board charter? Telkom discloses corporate governance policy/ board charter in official website and in the Annual Report 2024 page 176-186. Manual Board https://www.telkom.co.id/sites/about-us/en_US/page/board-of-commissioners-and-directors-234 1.2. Are the types of decisions requiring board of directors/ commissioners approval disclosed? Based on the Article 12 section 7 of Articles of Association of the Company, it determines the types of actions by Board of Director that shall acquired written approval from Board of Commissioner. Article 12 section 7 of Telkom Article of Association 1.3. Are the roles and responsibilities of the board of directors/ commissioners clearly stated ? The roles and responsibilites of Telkom Board of Directors/ Commissioners are stated in: Article 12 and 15 of Telkom Articles of Association and Board Manual. Article 12 of Telkom Article of Association Article 15 of Telkom Article of Association Board Manual, Chapter I Part F Board Manual, Chapter II Part E Corporate Vision/ Mission 1.4. Does the company have an updated vision and mission statement? Telkom discloses vision and mission statement in official website and in the Annual Report 2024 page 57-58. Vision and Mission https://www.telkom.co.id/sites/about-us/en_US/page/profile-and-brief-history-24 Annual Report FY 2024, page 57-58 Annual Report FY 2024, page 57-58 1.5. Does the board of directors play a leading role in the process of developing and reviewing the company strategy at least annually? The Board of Directors play most significant role in developing and reviewing annual Telkom strategy. This is stipulated under the Article 17 of Telkom Articles of Association, that requires the Board of Directors to prepare the report on the business strategy in the model of company Annual Work Plan and Budget for each financial year. Article 17 of Telkom Articles of Association 1.6. Does the board of directors have a process to review, monitor and oversee the implementation of the corporate strategy? The Board of Directors have the duties in carrying out all actions related to and responsible for the management of the Company and for the interest of the Company. Furthermore, Telkoms Board of Directors also required to prepare the following documents to achieve the target of the Company: (i) Companys Long Term Plan; (ii) Companys Annual Work Plan and Budget, which also includes: mission, business objectives, business strategy, company policies, and work programs/ activities; (iii) Corporate Strategic Scenario (CSS) Documents; (iv) Corporate Annual Message (CAM). To evaluate the implementation progress of company’s strategy, Telkom’s Board of Directors through a Meeting of the Board of Directors or under the joint approval mechanism shall be authorized to strive to achieve the target indicators for financial, operational and administrative aspects used as the basis for assessing the level of health of the Company in accordance with the performance target determined by the Shareholders and to establish performance targets and performance evaluation of the Company, Directorates, Operation Units and Business Units. Article 12 section 1 of Telkoms of Articles of Association Article 17 section 1(a) of Telkoms of Articles of Association Board Manual, Chapter II Part D section 1 and section 2 Board Manual, Chapter II Part J Board Manual, Chapter III Part D 2. Board structure Code of Ethics or Conduct 2.1. Are the details of the code of ethics or conduct disclosed? Details of Telkoms code of conduct was stated in Annual Report FY 2024, page 342-343. Annual Report FY 2024, page 342-343 2.2. Are all directors/ commissioners, senior management and employees required to comply with the code/s? The codes apply to all employee including director and commissioner throughout the organization as stated in Annual Report FY 2024, page 342-343 and Telkoms website. Annual Report FY 2024, page 286-287 Code of Ethics and Corporate Culture https://www.telkom.co.id/sites/about-us/en_US/page/code-of-ethics-and-corporate-culture-80 2.3. Does the company have a process to implement and monitor compliance with the code/s of ethics or conduct? Process to monitor compliance with the code of ethics through e-learning about work ethics and signing integrity pact every year and online survey program on business ethics as stated in Annual Report FY 2024, page 60-61, page 342-343 and Telkoms website. Annual Report FY 2024, page 60-61 Annual Report FY 2024, page 342-343 Code of Ethics and Corporate Culture https://www.telkom.co.id/sites/about-us/en_US/page/code-of-ethics-and-corporate-culture-80 Board Structure & Composition 2.4. Do independent directors/ commissioners make up at least 50% of the board of directors/ commissioners? Pursuant to the Summary of Minutes of AGMS FY 2024, the composition of independent commisioner is 2 (two) out of 8 (eight) members of Board od Commisioners who were appointed based on the nomination of Seri A Dwiwarna Shareholders Summary of Minutes of AGMS Meeting 2024 2.5. Does the company have a term limit of nine years or less or 2 terms of five years1 each for its independent directors/ commissioners? 1 The five years term must be required by legislation which pre-existed the introduction of the ASEAN Corporate Governance Scorecard in 2011 It is regulated that the term of office of Board of Directors and Board of Commissioners shall be 5 (five) years and can be reappointed for 1 (one) term of office. (Article 11 section 12 and Article 14 section 14 of Telkom’s Articles of Association). Furthermore, the term of office is also regulated under the Indonesian State-Owned Entities Act No.19 of 2003 and Government Regulation No. 45 of 2005 concerning Establishment, Management, Supervision, and Dissolution of State-Owned Entities as lastly amended by Government Regulation No. 23 of 2022, which stated that the term of of office for member of Board of Commissioners and Directors are determined for 5 (five) years and possible to be reappointed for 1 (one) term of office. Article 11 section 12 of Telkoms Articles of Association Article 14 section 14 of Telkoms Articles of Association Indonesian State-Owned Entities Act No.19 of 2003 Government Regulation No. 45 of 2005 concerning Establishment, Management, Supervision, and Dissolution of State-Owned Entities as lastly amended by GR No. 23 of 2022 2.6. Has the company set a limit of five board seats that an individual independent/non-executive director/commissioner may hold simultaneously? The Members of the Board of Directors and Board of Commissioners are prohibited from holding concurrent positions. This provision is regulated under Article 11 section 28, Article 14 section 29 of Telkoms Articles of Association, and Board Manual Chapter II Part Q. Article 11 section 28 of Telkoms Articles of Association Article 14 section 29 of Telkoms Articles of Association Board Manual Chapter II Part Q 2.7. Does the company have any executive directors who serve on more than two boards of listed companies outside of the group? All of directors do not have any directorship in other listed company Annual Report FY 2024, page 78 Annual Report FY 2024, page 285 Nominating Committee 2.8. Does the company have a Nominating Committee? Telkom discloses nominating committee in official website and in the Annual Report 2024, page 236-250. Committees https://www.telkom.co.id/sites/about-us/en_US/pagehttps://www.telkom.co.id/sites/about-us/en_US/page/commites-546 Annual Report FY 2024, page 236-250 Annual Report FY 2024, page 236-250 2.9. Is the Nominating Committee comprised of a majority of independent directors/ commissioners? Telkom discloses committee in official website and in the Annual Report 2024, page 238-243. Committees https://www.telkom.co.id/sites/about-us/en_US/pagehttps://www.telkom.co.id/sites/about-us/en_US/page/commites-546 Annual Report FY 2024, page 238-243 2.10. Is the chairman of the Nominating Committee an independent director/ commissioner? Telkom discloses nominating committee in official website and in the Annual Report 2024 page 236-250. Annual Report FY 2024, page 236-250 2.11. Does the company disclose the terms of reference/governance structure/charter of the Nominating Committee? Telkom discloses nominating committee in official website and in the Annual Report 2024 page 236-250. Committees https://www.telkom.co.id/sites/about-us/en_US/pagehttps://www.telkom.co.id/sites/about-us/en_US/page/commites-546 Annual Report 2024 page 236-250 Annual Report FY 2024, page 236-250 2.12. Is the meeting attendance of the Nominating Committee disclosed and if so, did the Nominating Committee meet at least twice during the year? Telkom is obliged to comply with OJK Regulation No. 34/POJK.04/2014 regarding Committee for Nomination and Remuneration which regulates the minimum number of Committee for Nomination and Remuneration Meeting at least once in 4 (four) months. It was stated in Annual Report FY 2024, page 243-246: the meeting attendance of the Nominating Committee in 2024. Annual Report FY 2024, page 243-246 Remuneration Committee/ Compensation Committee 2.13. Does the company have a Remuneration Committee? Telkom discloses remuneration committee in official website and in the Annual Report 2024 page 236-250. Committees https://www.telkom.co.id/sites/about-us/en_US/pagehttps://www.telkom.co.id/sites/about-us/en_US/page/commites-546 2.14. Is the Remuneration Committee comprised of a majority of independent directors/ commissioners? Telkom discloses committee in official website and in the Annual Report 2024 page 238-243. Committees https://www.telkom.co.id/sites/about-us/en_US/pagehttps://www.telkom.co.id/sites/about-us/en_US/page/commites-546 Annual Report FY 2024, page 238-243 Annual Report FY 2024, page 238-243 2.15. Is the chairman of the Remuneration Committee an independent director/ commissioner? Telkom discloses committee in official website and in the Annual Report 2024 page 238-243. Annual Report 2024 page 238-243 Annual Report FY 2024, page 238-243 2.16. Does the company disclose the terms of reference/governance structure/charter of the Remuneration Committee? Telkom discloses committee reference in official website and in the Annual Report 2024 page 236-250. Committees https://www.telkom.co.id/sites/about-us/en_US/pagehttps://www.telkom.co.id/sites/about-us/en_US/page/commites-546 Annual Report FY 2024, page 236-250 Annual Report FY 2024, page 236-250 2.17. Is the meeting attendance of the Remuneration Committee disclosed and, if so, did the Remuneration Committee meet at least twice during the year? Telkom is obliged to comply with OJK Regulation No. 34/POJK.04/2014 regarding Committee for Nomination and Remuneration which regulates the minimum number of Committee for Nomination and Remuneration Meeting at least once in 4 (four) months. It was stated in Annual Report FY 2024, page 243-246: the meeting attendance of the Remuneration Committee in 2024. In 2024, Telkoms Remuneration Committee Meeting has held 24 meetings. Annual Report FY 2024, page 243-246 Audit Committee 2.18. Does the company have an Audit Committee? Telkom discloses audit committee in official website and in the Annual Report 2024 page 221-236. Committees https://www.telkom.co.id/sites/about-us/en_US/pagehttps://www.telkom.co.id/sites/about-us/en_US/page/commites-546 Annual Report FY 2024, page 221-236 Annual Report FY 2024, page 221-236 2.19. Is the Audit Committee comprised entirely of non-executive directors/ commissioners with a majority of independent directors/ commissioners? Telkom discloses audit committee directors/commissioner reference in official website and in the Annual Report 2024 page 223-227. Committees https://www.telkom.co.id/sites/about-us/en_US/pagehttps://www.telkom.co.id/sites/about-us/en_US/page/commites-546 Annual Report FY 2024, page 223-227 Annual Report FY 2024, page 223-227 2.20. Is the chairman of the Audit Committee an independent director/ commissioner? Telkom discloses audit committee directors/commissioner reference in official website and in the Annual Report 2024 page 223-227. Committees https://www.telkom.co.id/sites/about-us/en_US/pagehttps://www.telkom.co.id/sites/about-us/en_US/page/commites-546 Annual Report FY 2024, page 223-227 Annual Report FY 2024, page 223-227 2.21 Does the company disclose the terms of reference/governance structure/charter of the Audit Committee? Telkom discloses audit committee in official website and in the Annual Report 2024 page 221-236. Annual Report FY 2024, page 221-236 Committees https://www.telkom.co.id/sites/about-us/en_US/pagehttps://www.telkom.co.id/sites/about-us/en_US/page/commites-546 2.22. Does at least one of the independent directors/ commissioners of the committee have accounting expertise (accounting qualification or experience)? Telkom has 2 (two) members of Audit Committe as independent members with accounting qualification. It was stated in Annual Report FY 2024, page 225-227. Annual Report FY 2024, page 225-227 2.23. Is the meeting attendance of the Audit Committee disclosed and, if so, did the Audit Committee meet at least four times during the year? Telkom has Audit Committee that conducts regular meeting at least once in 3 (three) months as stated in Annual Report FY 2024, page 232-234. Annual Report FY 2024, page 232-234 2.24. Does the Audit Committee have primary responsibility for recommendation on the appointment, and removal of the external auditor? Telkom has Audit Committee that responsible to assist the Board of Commissioners in the process of selecting independent auditors to conduct the integrated audit for the Company and its consolidated subsidiaries based on independence, the scope of work and service fee. Annual Report FY 2024, page 225-231 3. Board Processes Board meetings and attendance 3.1. Are the board of directors meeting scheduled before the start of financial year? According to Articles of Association, Board of Directors meetings has provision for holding Internal Meeting 1 (once) every month. If needed, Board of Directors can hold other Meeting any time. In 2023 there are 68 Board of Directors Meeting. In addition, refer to Board Manual section VI about Calendar of Events, the Board of Directors Meetings has been setup 1 (once) every month and if needed, Board of Directors can hold other Meeting any time. According to this time plan then The Corporate Secretary will arrange every formal invitation and the agenda for Board of Directors Meeting. At the beginning of the financial year, the Reporting Framework (as attached ) will be explained to the Board of Director, so that Board of Directors will know type of performance report that need to be prepared every week Annual Report FY 2024, page 286-297 Board Manual, Chapter VI Board of Directors Meeting Reporting Framework 3.2. Does the board of directors/ commissioners meet at least six times during the year? Board of Directors and Board of Commissioners meetings in 2024 are stated in Annual Report FY 2024. There are 12 (twelve) BoC-BoD meeting in 2024. Annual Report FY 2024, page 210-211 3.3. Has each of the directors/ commissioners attended at least 75% of all the board meetings held during the year? Each of the directors/commissioners attended at least 75% of all the board meetings held in 2024. Details are stated in Annual Report FY 2024. Annual Report FY 2024, page 208-211 Annual Report FY 2024, page 297-299 3.4. Does the company require a minimum quorum of at least 2/3 for board decisions? A quorum is reached when more than half of the members of the Board of Directors or Board of Commissioners are present or legally represented at the Meeting. The minimum quorum of at least 2/3 for board decisions will be reviewed for ongoing practices. Annual Report FY 2023, page 190 Annual Report FY 2023, page 238 Article 13 section 13 and 15 of Telkoms Article of Association OJK Regulation No: 57/POJK.04/2017, article 16 section 2. 3.5. Did the non-executive directors/ commissioners of the company meet separately at least once during the year without any executives present? Separate Board of Commissioner meetings was held 24 times during the year 2024 Annual Report FY 2024, page 205-208 Access to information 3.6. Are board papers for board of directors/ commissioners meetings provided to the board at least five business days in advance of the board meeting? Board papers for every Quarters BoC-BoD meetings provided to the board at least 5 (five) business days in advance of the board meeting. Annual Report FY 2024, page 208-211 Letter from President Director to Board Commisioners that provide Materials of the Joint Meeting of the Board of Commissioners and Directors 3.7. Does the company secretary play a significant role in supporting the board in discharging its responsibilities? In accordance with POJK No. 35/POJK.04/2014 Regarding Corporate Secretary of Issuers or Public Companies, Telkom has the function of Corporate Secretary/Investor Relations, which facilitates internal communication between the Board of Directors and the Board of Commissioners. The Corporate Secretary is a Company organ that plays an essential role in facilitating internal Company communications, establishing relationships between the Company and its Shareholders, Government, Financial Services Authority, and other stakeholders, as well as ensuring the Company’s compliance with regulations relating to the Capital Market Annual Report FY 2024, page 308 3.8. Is the company secretary trained in legal, accountancy or company secretarial practices and has kept abreast on relevant developments? Corporate Secretary education and training has been carried out 2 times in 2024. Annual Report FY 2024, page 310 Board Appointments and Re-Election 3.9. Does the company disclose the criteria used in selecting new directors/ commissioners? Telkom has disclosed the criteria used in selecting new members of the Board of Directors and Board of Commissioners, which stipulated in Article 11 section 3 and Article 14 section 4 of Telkom’s Article of Association. Article 11 section 3 of Telkom’s Article of Association Article 14 section 4 of Telkom’s Article of Association 3.10. Did the company describe the process followed in appointing new directors/ commissioners? Telkom has disclosed the process in appointing new directors/ commissioners as regulated under Article 11 section 10 and Article 14 section 12 of Telkom’s Article of Association). Article 11 section 10 of Telkom’s Article of Association Article 14 section 12 of Telkom’s Article of Association 3.11. Are all directors/ commissioners subject to re-election every 3 years; or 5 years for listed companies in countries whose legislation prescribes a term of 5 years2 each? 2 The five years term must be required by legislation which pre-existed the introduction of the ASEAN Corporate Governance Scorecard in 2011 The period of office of Board of Directors and Board of Commissioners of the Company shall be 5 (five) years and can be reappointed for 1 (one) period of office, as stipulated under: 1. Article 11 section 12 of Telkom Articles of Association; 2. Article 14 section 14 of Telkom’s Articles of Association; 3. Indonesian State-Owned Entities Act No.19 of 2003; and 4. Article 16, Article 19 and Article 52 of Government Regulation (GR) No. 45 of 2005 regarding Establishment, Management, Supervision, and Dissolution of State-Owned Enterprises as lastly amended by GR No. 23 of 2022. Article 11 section 12 of Telkom’s Article of Association Article 14 section 14 of Telkom’s Article of Association Indonesian State-Owned Entities Act No.19 of 2003 Article 16, 19 and Article 52 of Government Regulation No. 45 of 2005, regarding Establishment, Management, Supervision, and Dissolution of State-Owned Enterprises as lastly amended by Government Regulation No. 23 of 2022 Remuneration Matters 3.12. Do the shareholders or the Board of Directors approve the remuneration of the executive directors and/or the senior executives? Telkom’s shareholders approved the remuneration of the Board of Directors and Board of Commissioners in the AGMS. It was stated in 3rd Agenda, Summary Minutes of AGMS FY 2023. Summary Minutes of AGMS FY 2023 3.13. Does the company have measurable standards to align the performance-based remuneration of the executive directors and senior executived with long-term interests of the company, such as claw back provision and deferred bonuses? Telkom has measurable standards to align the performance-based remuneration. Telkom has adopt the Minister of SOE issued Regulation of the Minister of State-Owned EnterprisesNo. Per-3/MBU/03/2023 regarding Organs and Human Resources of State-Owned Enterprises (Minister Regulation 3 of SOE). Telkom has confirmed the implementation of Minister Regulation 3 of SOE in Telkom areas through the GMS Resolution for the 2024 financial year. One of the things regulated in the Minister of StateOwned Enterprises Regulation No. Per-3/MBU/03/2023 regarding Organs and Human Resources of State-Owned Enterprises is the provision for postponing the payment of part of the tantiem, and Long Term Incentive (LTI) to the Board of Directors and Board of Commissioners. Each year, the Board of Commissioners conducts an assessment of the performance of the Board of Directors, which is comprehensively described in the Key Performance Indicators (KPI) of the Board of Directors individually and collegially, in accordance with the Articles of Association of the company, as well as the realization of the RKAP. Annual Report FY 2024, page 39 Annual Report FY 2024, page 219-220 Annual Report FY 2024, page 249-250 Annual Report FY 2024, page 305-306 20F Report, page 134-135 Internal Audit 3.14. Does the company have a separate internal audit function? Telkom has separate internal audit function regarding internal control, risk management, and corporate governance as stated in Annual Report FY 2024, page 312-313 Annual Report FY 2024, page 312-313 3.15. Is the head of internal audit identified or, if outsourced, is the name of the external firm disclosed? Telkom has disclosed the profile of Senior Vice President Internal Audit (Mr. Mohamad Ramzy) as stated in Annual Report FY 2024, page 311 Annual Report FY 2024, page 311 3.16. Does the appointment and removal of the internal auditor require the approval of the Audit Committee? Appointment and removal of SVP Internal Audit is the responsibility of President Director after obtaining approval of Board of Commissioner. It was stated in Annual Report FY FY 2024, page 312-313 Annual Report FY 2024, page 312-313 Risk Oversight 3.17. Does the company establish a sound internal control procedures/ risk management framework and periodically review the effectiveness of that framework? Telkom establish a sound internal control procedures and risk management framework as stated in Annual Report FY 2024, page 316-323 Annual Report FY 2024, page 316-323 3.18. Does the Annual Report/ Annual CG Report disclose that the board of directors/ commissioners has conducted a review of the companys material controls (including operational, financial and compliance controls) and risk management systems? Telkom has conducted an assesment of the effectiveness of internal control over financial reporting 2024. It was stated in Annual Report FY 2024, page 317-319. Annual Report FY 2024, page 317-319 3.19. Does the company disclose the key risks to which the company is materially exposed to (i.e. financial, operational including IT, environmental, social, economic)? Telkom has disclosed the key risk on telecommunication business as stated in Annual Report FY 2024, page 334-337 Annual Report FY 2024, page 334-337 3.20. Does the Annual Report/ Annual CG Report contain a statement from the board of directors/ commissioners or Audit Committee commenting on the adequacy of the companys internal controls/ risk management systems? Telkom ensures the effectiveness of implementation Internal Audit activities by implementing SOA 302/404 as stated in Annual Report FY 2024, page 317-319. Annual Report FY 2024, page 317-319 4. People on the Board Board Chairman 4.1. Do different persons assume the roles of chairman and CEO? President Director is held by Mr. Ririek Adriansyah and President Commissioner were held by Mr. Bambang Permadi Soemantri Brodjonegoro. It was stated in Annual Report FY 2024, page 187-193. Annual Report FY 2024, page 187-193 4.2. Is the chairman an independent director/ commissioner? President Commissioner of Telkom is an Independent Commissioner (Mr. Bambang Permadi Soemantri Brodjonegoro) as stated in Annual Report FY 2024, page 199-200. Annual Report FY 2024, page 199-200 4.3. Is any of the directors a former CEO of the company in the past 2 years? Telkom has no Board of Directors previously positioned as President Director in the last 2 (two) years as stated in Annual Report FY 2024, page 199-200. Annual Report FY 2024, page 199-200 4.4. Are the roles and responsibilities of the chairman disclosed? Telkom has disclosed the roles and responsibilities of the chairman as stated in Annual Report FY 2024, page 187-193. Annual Report FY 2024, page 187-193 Lead Independent Director 4.5. If the Chairman is not independent, has the Board appointed a Lead/ Senior Independent Director and has his/ her role been defined? President Commissioner of Telkom is an Independent Commissioner as stated in Annual Report FY 2024, page 201. Annual Report FY 2024, page 201 Skills and Competencies 4.6. Does at least one non-executive director/ commissioner have prior working experience in the major sector that the company is operating in? Telkom has Mr. Ismail as Commissioner who previously work in the field of information technology as stated in Annual Report FY 2024, page 72. Annual Report FY 2024, page 72 5. Board Performance Directors Development 5.1. Does the company have orientation programmes for new directors/ commissioners? Telkom has orientation programmes for new directors. Details of the orientation (introductory program) as stated in Chapter I Point L and Chapter II Point O of Board Manual. Annual Report FY 2024, page 218 Annual Report FY 2024, page 300-301 Board Manual, Chapter I Part L Board Manual, Chapter II Part O 5.2. Does the company have a policy that encourages directors/ commissioners to attend on-going or continuous professional education programmes? Telkom has policy that encourages Directors/ Commissioners to improve their competencies through professional education programmes as stated in Annual Report FY 2024, page 300-301 Annual Report FY 2024, page 300-301 CEO/ Executive Management Appointments and Performance 5.3. Does the company disclose the process on how the board of directors/ commissioners plans for the succession of the CEO/Managing Director/President and key management? Based on Article 11 section 10 and Article 14 section 12 of Telkom’s Articles of Association, members of the Board of Directors and the Board of Commissioners are appointed by the GMS and selected from the candidates nominated by the Shareholders of Series A Dwiwarna shares, which nomination shall bind the GMS. Furthermore, the Annual Report also has disclosed the role of Committee for Nomination and Remuneration in such process. Article 11 section 10 of Telkom’s Article of Association Article 14 section 12 of Telkom’s Article of Association Annual Report FY 2024, page 181 Annual Report FY 2024, page 247 5.4. Does the board of directors/ commissioners conduct an annual performance assessment of the CEO/Managing Director/President? Telkom has disclosed an annual performance assesment of the CEO/Managing Director/President based on realization of management contract and determination of the final performance score as stated in Annual Report FY 2024, page 219-220. Annual Report FY 2024, page 219-220 Board Appraisal 5.5. Did the company conduct an annual performance assessment of the board of directors/ commissioners and disclose the criteria and process followed for the assessment? Telkom has disclosed the criteria and process of the annual performance assesment of the CEO/Managing Director/President as stated in Annual Report FY 2024, page 219-220. Annual Report FY 2024, page 219-220 Director Appraisal 5.6. Did the company conduct an annual performance assessment of the individual directors/ commissioners and disclose the criteria and process followed for the assessment? An annual performance assesment of the individual Directors/Commissioners based on achievement of specific KPI at the end of year as stated in Annual Report FY 2023, page 197-198. Annual Report FY 2024, page 219-220 Committee Appraisal 5.7. Did the company conduct an annual performance assessment of the board committees and disclose the criteria and process followed for the assessment? An annual performance assesment of the Board Committee based on target and achievement of the Key Performance Index (KPI) at the end of the year as stated in Annual Report FY 2024, page 219-220. Annual Report FY 2024, page 219-220 Bonus Part Criteria Explanation Evidence (B)A. Right of Shareholder (B)A.1. Right to participate effectively in and vote in general shareholders meeting and should be informed of the rules, including voting procedures, that govern general shareholders meeting. (B)A.1.1. Does the company practice real time secure electronic voting in absentia at general meetings of shareholders? Yes, the Company practices secure electroning voting in absentia at the general meeting of shareholders. For the shareholders who can not attend the Meeting physically, the Company allows the shareholders to attend the Meeting and cast a vote electronically through KSEI System facility called as eASY.KSEI by the application provided by KSEI and informed by the Company to shareholders through AGMS Notice FY 2024 and Code of Conduct of AGMS FY 2024. Shareholders also may grant their power of attorney electronically to the Proxy through eASY.KSEI application or in writing. AGMS Notice FY 2024 Code of Conduct of AGMS FY 2024 AGMS Power of Attorney Form FY 2024 KSEI E-Proxy and E-Voting Platform Presentation (B)A. Equitable treatment of shareholders (B)A.2. Notice of AGM (B)A.2.1. Does the company release its notice of AGM (with detailed agendas and explanatory circulars), as announced to the Exchange, at least 28 days before the date of the meeting? Telkom releases its notice of AGM with detailed agenda and the explanation in the AGM Notice. Both of these releases are in the company official website. We release our AGM Notice on May 5, 2025. 21 days before AGM AGMS Notice FY 2024 (B)B. Sustainabiliy and Resillence (B)B.1.1. Does the company disclose how it manages climate-related risks and opportunities? Telkom has managed climate-related risks and opportunities. By adopting IFRS S2, Telkom has covered aspects of assessing the impact of climate changes which comprises the governance, risk management, strategy, and also metrics and targets. Sustainability Report FY 2024 page 58 Sustainability Report FY 2024 page 60-62 Sustainability Report FY 2024 page 153 (B)B.1.2. Does the company disclose that its Sustainability Report / Sustainability Reporting is externally assured? Telkom has ensured that all data and information have been approved and validated by the relevant divisions to enhance the reports reliability. All disclosures have been reviewed by management and approved by the President Director and President Commissioner, Telkom highest officials in sustainability governance. SR Telkom 2024 page 148 SR Telkom 2024 page 157 (B)B.1.3. Does the company disclose the engagement channel with stakeholder groups and how the company responds to stakeholders’ ESG concerns? Yes, Telkom provides a comprehensive disclosure of its stakeholder engagement channels and methods, including the purpose of each engagement, issues discussed, and follow-up actions. These include meetings, surveys, consultations, whistleblowing channels, and public disclosures involving investors, employees, customers, suppliers, government, and local communities. The company also presents a detailed stakeholder engagement matrix in its report, highlighting key ESG concerns and Telkom’s responses, ensuring continuous alignment with stakeholder expectations and enhancing two-way communication in sustainability governance. SR Telkom 2024 page 35 SR Telkom 2024 page 90-97 SR Telkom 2024 page 36-37 (B)B.1.4. Does the company have a unit / division / committee who is specifically responsible to manage the sustainability matters? Yes, Telkom has established a dedicated governance structure to manage sustainability, which includes the Sustainability Committee, chaired by the President Director and composed of relevant directors, supported by ESG-focused working groups. Operational responsibility lies under the Group Sustainability & Corporate Communication Department, led by the SVP and supported by the VP of Sustainability and specialized AVPs covering strategy, execution, and reporting. This structure ensures coordinated implementation, oversight, and integration of ESG across all business units and subsidiaries. SR Telkom 2024 page 29 (B)B.1.5. Does the company disclose board of directors/commissioners oversight of sustainability-related risks and opportunities? Yes, Telkom has clearly disclosed the oversight roles of its Board of Commissioners and Directors in managing sustainability-related risks and opportunities, including climate issues. The Sustainability Committee reports directly to the board and is responsible for monitoring ESG performance, approving strategic direction, and reviewing key risks and disclosures. These roles are supported by board-level engagement in reviewing the Sustainability Report and ESG strategies, ensuring top-level accountability and alignment with long-term corporate value creation. SR Telkom 2024 page 39-41 SR Telkom 2024 page 16-17 (B)B.1.6. Does the company disclose the linkage between executive directors and senior management remuneration and sustainability performance for the previous year? Telkom discloses that the remuneration of its Board of Directors and Commissioners is governed by formal policy, referencing Ministerial Regulation PER-3/MBU/03/2023, which includes components such as honorarium, benefits, and facilities. While sustainability performance is not yet explicitly tied to executive pay through individual KPIs or incentive structures, the company has disclosed performance evaluation mechanisms, including self-assessment and audit review, which consider leadership in implementing corporate strategies—including ESG initiatives. As sustainability continues to gain weight in Telkom’s corporate governance, alignment between ESG goals and compensation frameworks remains an area under strategic evolution. SR Telkom 2024 page 33 (B)B.1.7. Is the company’s Whistle Blowing System managed by independent parties / institutions? Telkom has a violation reporting system or known as a Whistleblowing System (WBS) since 2006. Its managed by Deloitte as independent parties. https://id.deloitte-halo.com/telkomwbs/ Whistleblowing System (WBS) https://www.telkom.co.id/sites/about-us/en_US/page/whistleblowing-system-84 (B)C. Disclosure and transparency (B)C.1. Quality of Annual Report (B)C.1.1. Are the audited annual financial report/ statement released within 60 days from the financial year end? Audited annual financial statement is released on April 05, 2023. The information is mentioned in www.idx.co.id Annual Report FY 2024, page 41 (B)D. Responsibilities of the Board (B)D.1. Board Competencies and Diversity (B)D.1.1. Does the company have at least one female independent director/ commissioner? Telkom has 1 (one) female director from Director of Enterprise & Business Service named FM Venusiana R. Telkoms Board of Directors https://www.telkom.co.id/sites/about-us/en_US/page/directors-191 (B)D.1.2. Does the company have a policy and disclose measurable objectives for implementing its board diversity and report on progress in achieving its objectives? Telkom has BoD and BoC Diversity Policy. Company combines diversity as combination of skill, expertise and good integrity following Telkom's need in digital age Annual Report FY 2024, page 199-200 Annual Report FY 2024, page 281-282 (B)D.2. Board Structure (B)D.2.1. Is the Nominating Committee comprise entirely of independent directors/ commissioners? Some of Nominating Commitee are independent commisioner Annual Report FY 2024, page 238 (B)D.2.2. Does the Nominating Committee undertake the process of identifying the quality of directors aligned with the company's strategic directions? Nominating Committee undertakes the process of identifying the quality of the directors aligned with the company's strategic directions. Annual Report FY 2024, page 236-238 (B)D.3. Board Appointments and Re-Election (B)D.3.1. Does the company use professional search firms or other external sources of candidates (such as director databases set up by director or shareholder bodies) when searching for candidates to the board of directors/ commissioners? Based on Article 11 section 10 and Article 14 section 12 of Telkoms Article of Association it regulates that members of the Board of Directors and the Board of Commisioners are appointed by the GMS and selected from the candidates nominated by the Shareholders of Series A Dwiwarna shares, which nomination shall bind the GMS. Article 11 section 10 of Telkom Article of Association. Article 14 section 12 of Telkom Article of Association. Regulation of the Minister of State-Owned Enterprise No. PER-03/MBU/03/2023 (B)D.4. Board Structure & Composition (B)D.4.1. Do independent non-executive directors/ commissioners make up more than 50% of the board of directors/ commissioners for a company with independent chairman? Some of Board of Commissioners are independent commissioner Annual Report FY 2024, page 199-200 (B)D.5. Risk Oversight (B)D.5.1. Does the company disclose that its Board identified key risk in relation to information technology including disruption, cyber security, and disaster recovery, to ensure that such risks are managed and integrated into the overall risk management framework? Telkom has identified key risks and ensured that such risks are managed and integrated into the overall risk management framework. Annual Report FY 2024, page 320-339 (B)D.6. Board Performance (B)E.6.1. Does the company have a separate board level Risk Committee? Telkom has seperate board level Risk Committee named commitee for planning and risk evaluation and monitoring Annual Report FY 2024, page 251-263

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ASEAN Corporate Governance Scorecard 2022

Right of Shareholders Part Criteria Explanation Evidence 1. Basic Shareholder Rights 1.1. Does the company pay (interim and final/ annual) dividends in an equitable and timely manner; that is, all shareholders are treated equally and paid within 30 days after being (i) declared for interim dividends and (ii) approved by shareholders at general meetings for final dividends? In case the company has offered Scrip dividend, did the company paid the dividend within 60 days. i. Annual dividend was declared and paid equally & timely. ii. Dividend payment for FY 2021 was approved by shareholders at AGMS on May 27, 2022; Payment Date: June 30, 2022. Summary of Minutes of AGMS FY 2021 2. Right to participate in decisions concerning fundamental corporate changes. Do shareholders have the right to participate in: 2.1. Amendments to the company's constitution? The shareholders of Telkom have the right to participate on any amendments to the company's constitution through the GMS (Article 25 section 5 and Article 28 section 2 of Telkom's Articles of Association) Article 25, Section 5 of Telkom's Articles of Association Article 28, Section 2 of Telkom's Articles of Association 2.2. The authorisation of additional shares? The shareholders of Telkom have the right to participate in the authorisation of additional shares, both authorized capital and paid up capital through the GMS (Article 4 section 5, 6 and 7 of Telkom's Articles of Association) Article 4 section 5, 6 and 7 of Telkom's Articles of Association 2.3. The transfer of all or substantially all assets, which in effect results in the sale of the company? The Shareholders of Telkom have the right to participate in the transfer of all or substantially assets, which in effect results in the sale of company through the GMS (Article 12 section 9 of Telkom's Articles of Association) Article 12 section 9 of Telkom's Articles of Association 3. Right to participate effectively in and vote in general shareholder meetings and should be informed of the rules, including voting procedures, that govern general shareholder meetings. 3.1. Do shareholders have the opportunity, evidenced by an agenda item, to approve remuneration (fees, allowances, benefit-in-kind and other emoluments) or any increases in remuneration for the non-executive directors/commissioners? Through GMS, the Shareholders of Telkom have the opportunity to determine the remuneration for Telkom’s Board of Directors and Board of Commissioners. It is stated in the 4th Agenda of Summary Minutes of AGMS FY 2021 4th Agenda of Summary Minutes of AGMS FY 2021 3.2. Does the company provide non-controlling shareholders a right to nominate candidates for board of directors/ commissioners? Members of the Board of Directors and the Board of Commissioners are appointed by the GMS and selected from the candidates nominated by the Series A Dwiwarna shareholders which nomination shall bind the GMS (Article 11 section 10 and Article 14 section 12 of Telkom's Article of Association). In addition, the election of members of Board of Directors and Board of Commissioners shall be conducted referred to: Regulation of the Minister of State-Owned Enterprise No. PER-11/MBU/07/2021 dated 30 July, 2021 regarding Requirements, Procedures for Appointment, and Dismissal of Members of the Board of Directors of State-Owned Enterprises; Regulation of the Minister of State-Owned Enterprise No. PER-10/MBU/10/2020 dated October 09, 2020 regarding Amendments to the Regulation of the Minister for State-Owned Enterprises Number PER-02 / MBU / 02/2015 concerning Requirements and Procedures for the Appointment and Dismissal of Members of the Board of Commissioners and Supervisory Board of State Owned Enterprises. Article 11 section 10 of Telkom's Article of Association. Article 14, section 12 of Telkom's Articles of Association Minister of SOE Regulation No. PER-10/MBU/10/2020 Minister of SOE Regulation No. PER-11/MBU/07/2021 3.3. Does the company allow shareholders to elect directors/ commissioners individually? Members of the Board of Directors and the Board of Commissioners are appointed by the GMS and selected from the candidates nominated by the Series A Dwiwarna shareholders, which nomination shall bind the GMS (Article 11 section 10 and Article 14 section 12 of Telkom's Article of Association). For the election process, shareholders may elect individual Board of Directors and the Board of Comissioners using voting procedures (each holder of 1 share has the right to cast one vote) Article 11 section 10 of Telkom's Article of Association. Article 14 section 12 of Telkom's Article of Association. Article 25 section 10 of Telkom's Articles of Association 3.4. Does the company disclose the voting procedures used before the start of meeting? Telkom has disclosed the voting procedures used before the start of the GMS. It is stated in the Point 12 of Code of Conduct of AGMS FY 2021 Code of Conduct AGMS FY 2021 3.5. Do the minutes of the most recent AGM record that the shareholders were given the opportunity to ask questions and the questions raised by shareholders and answers given recorded? The Minutes of AGMS FY 2021 has recorded that the shareholders were given the opportunity to ask or response in connection with each agenda. It also recorded the response by the shareholders and information if there were no shareholders that raised questions, responses or proposals in certain Agendas Minutes of AGMS FY 2021-1 Minutes of AGMS FY 2021_2 Minutes of AGMS FY 2021-3 Minutes of AGMS FY 2021-4 3.6. Does the company disclose the voting results including approving, dissenting, and abstaining votes for all resolutions/ each agenda item for the most recent AGM? Telkom has disclosed the voting results including approval, dissenting opinion, abstain for each agenda item as set out in the Summary of Minutes of AGMS FY 2021 Summary of Minutes of AGMS FY 2021 3.7. Does the company disclose the list of board members who attended the most recent AGM? Telkom has disclosed the list of Board of Directors and Board of Commissioners who attended the AGMS as set out in the Summary of Minutes of AGMS FY 2021 Summary of Minutes of AGMS FY 2021 3.8. Does the company disclose that all board members and the CEO (if he is not a board member) attended the most recent AGM? Telkom has disclosed the list of Board of Directors and Board of Commissioners who attended the AGMS as set out in the Summary of Minutes of AGMS FY 2021 Summary of Minutes of AGMS FY 2021 3.9. Does the company allow voting in absentia? The shareholders who are unable to attend the Meeting can be represented by their proxies (Article 25 section 9 of Telkom's Article of Association), with provisions that the votes of members of the Board of Directors, Board of Commissioners, employees of the Company who acts as proxies will not counted in the voting collection (Article 25 section 13 of Telkom's Article of Association) Article 25 section 9 of Telkom's Article of Association Article 25 section 13 of Telkom's Article of Association AGMS Notice FY 2021 AGMS Power of Attorney Form FY 2021 3.10. Did the company vote by poll (as opposed to by show of hands) for all resolutions at the most recent AGM? Each agenda is decided in the meeting based on voting. Voting by Shareholders is conducted electronically through the eASY.KSEI application and voting by Shareholders who are physically present is done by raising their hands with the following condition: 1) those who voted against or abstain are asked to raise their hands while handing over their filled ballots to the officers, 2) those who vote against or abstain, but the voting card is damaged, torn or wrinkled so that it cannot be properly detected by the computer or the Notary, shall be deemed invalid; 3) those who do not raise their hands shall be deemed to agree; 4) those who leave the Meeting at the time of voting shall be deemed to agree. At the end of each voting, the Notary reads the results of the voting for each agenda. It is stated in Point 12 of the Code of Conduct AGMS FY 2021 Code of Conduct AGSM FY 2021 3.11. Does the company disclose that it has appointed an independent party (scrutineers/ inspectors) to count and/ or validate the votes at the AGM? Telkom has disclosed the appointment of the independent party namely Notary Ashoya Ratam SH., MKn. and PT Datindo Entrycom, to count and validate the votes. Summary of Minutes of AGMS FY 2021 3.12. Does the company make publicly available by the next working day the result of the votes taken during the most recent AGM/ EGM for all resolutions? Telkom has made publicly available the result of the votes taken during the AGMS as set out in the Summary of Minutes of AGMS FY 2021 which uploaded at Telkom’s website. The summary of AGMS must be announced to the public at the latest 2 working days after the convening of the GMS (Article 24 section 4.e of Telkom's Article of Association) Article 24 section 4.e of Telkom's Article of Association Summary of Minutes of AGMS FY 2021 3.13. Does the company provide at least 21 days notice for all AGMs and EGMs? Telkom provided 21 days notice for all GMSs, excluded the date of notice and date of GMSs. The notice was published at national newspapers, namely Bisnis Indonesia, Indonesian Stock Exchange's website, eASY KSEI and company's website both in English and Indonesian. AGMS dated on May 27, 2022, the Notice of AGMS was published on April 28, 2022. AGMS Notice FY 2021 3.14. Does the company provide the rationale and explanation for each agenda item which require shareholders’ approval in the notice of AGM/ circulars and/ or the accompanying statement? The rationale, explanation and material for each agenda should be included in the invitation of GMS (Article 23 section 7 of Telkom’s Article of Association) Telkom has provided the rationale and explanation for each agenda which requiring shareholders’ approval as set out in the AGMS Notice and AGMS Proxy Materials- Agenda Explanation, which publicly available and uploaded at Telkom’s website Article 23 section 7 of Telkom’s Article of Association AGMS Notice FY 2021 AGMS Proxy Materials- Agenda Explanation FY 2021 3.15. Does the company give the opportunity for shareholder to place item/s on the agenda of AGM? In the AGMS, the agenda can be proposed by the Series A Dwi Warna /a shareholder or more representing at least 1/20 of the total number of shares issued by the Company with valid voting rights. Such proposal should be submitted in writing to the Board of Directors no later than 7 (seven) days prior to the invitation of the AGMS (Article 23 section 6 of the Telkom's Article of Association) Article 23 section 6 of the Telkom's Article of Association 4. Markets for corporate control should be allowed to function in an efficient and transparent manner. 4.1. In cases of mergers, acquisitions and/or takeovers requiring shareholders' approval, does the board of directors/ commissioners of the company appoint an independent party to evaluate the fairness of the transaction price? Telkom has never conducted a transaction that required the approval of the GMS. Throughout the year 2021-2022, Telkom has implemented company policies related to the review mechanism for material transactions that contain conflicts of interest; transactions with affiliates; and investment, expansion, divestment, merger, acquisition, and debt/capital restructuring transactions. This was implemented to comply with the provisions of the Financial Services Authority Regulation No.31/POJK.04/2015 regarding Disclosure of Material Information or Facts by Issuers or Public Companies and Resolution of Board of Directors of Jakarta Stock Exchange No. Kep-06/ BEJ/07-2004 dated July 19, 2004, regarding Regulation Number I-E regarding Obligation of Information Submission. Disclosure of Information of Affiliated Transaction Acquisition Of 4,000 Towers Of PT TCellular Telecommunication By PT Dayamitra Telecommunication Disclosure of Information of Affiliated Transaction Series of Transaction Acquisition and Leaseback Telecommunication Towers of PT Cellular Telecommunication By PT Daya Mitra Telecommunication Tbk 5. The exercise of ownership rights by all shareholders, including institutional investors, should be facilitated. 5.1. Does the company disclose its practices to encourage shareholders to engage with the company beyond AGM? Telkom has disclosed practices to support Shareholders to keep connecting with the Company other than the GMS. Telkom consistently provided company’s comprehensive, up-to-date as well as proper information to Shareholders and Stakeholders, for example investor conference, analyst meeting, earning calls and public expose. The information can be find in : News and Activities Annual Report FY 2021, page 234-237 : Corporate Secretary and Investor Relations Activities News and Activities on https://www.telkom.co.id/ - About Telkom - Investor Relations - News and Activities Annual Report FY 2021, page 234-237 Equitable Treatment of Shareholders Part Criteria Explanation Evidence 1. Shares and voting rights 1.1. Does the company's ordinary or common shares have one vote for one share? Based on Article 25 section 10 of the Telkom's Articles of Association, each share will grant right to its owner to cast 1 (one) vote Article 25 section 10 of Telkom's Article of Association 1.2. Where the company has more than one class of shares, does the company publicise the voting rights attached to each class of shares (e.g. through the company website / reports/ the stock exchange/ the regulator's website)? Based on Article 5 section 1 of the Telkom's Articles of Association, the registered and issued shares of Telkom are classified into 2 types of shares: Series A Dwiwarna share which exclusively may only be held by the Republic of Indonesia, and Series B shares which may be held by the Republic of Indonesia and/or public. Based on Article 5 section 4 of Telkom's Articles of Association, each 1 (one) share grants 1 (one) voting right. Article 5 section 1 and 4 of Telkom's Article of Association 2. Notice of AGM 2.1. Does each resolution in the most recent AGM deal with only one item, i.e., there is no bundling of several items into the same resolution? Each resolution deal with only one agenda, there is no bundling of several items into the same resolution. It can be shown in the Summary Minutes of AGMS FY 2021 Summary Minutes of AGMS FY 2021 2.2. Are the company's notice of the most recent AGM/ circulars fully translated into English and published on the same date as the local-language version? Telkom's Notice of the most recent AGM/ circulars were fully translated into English and published on the same date as the local language. Further, to ensure equitable treatment to all shareholders, Telkom's published GMS's Announcement and Notice in 2 (two) versions, namely Indonesian and English. Both versions were published on the same day. AGMS Notice FY 2021 Does the notice of AGM/circulars have the following details: 2.3. Are the profiles of directors/ commissioners (at least age, academic qualification, date of appointment, experience, and directorships in other listed companies) in seeking election/ re-election included? Profile of Board of Commissioner/ Director in seeking election of 2022 AGMS is published in Telkom's website. Telkom's 2022 AGMS of Proxy Materials. AGMS Proxy Materials Board of Commisioner Board of Director Profile 2.4. Are the auditors seeking appointment/ re-appointment clearly identified? In 2021 AGMS call, an agenda related to the agreement of the Public Accountant Office appointment to audit the Company's Financial Statements of 2021, the Financial Statements of the Partnership Program, and the Community Development for 2021 was listed (AGMS call). In the decision of the 5 agenda AGMS , Telkom reappointed Purwantoro, Sungkoro and Surja (a member firm of Ernst & Young Global Limited) as Public Accounting Firm to audit the Consolidated Financial Statements of the Company and Report of Micro and Small Business Funding Program of the Company for the Fiscal Year 2022: 2021 annual report on page 167; 5 agenda AGMS decision . Annual Report FY 2021, page 167-174 Summary of Minutes of AGMS FY 2021 2.5. Were the proxy documents made easily available? Proxy Documents & Power of Attornet Form can be obtained in the Company's Website in addition to the registrar office AGMS Notice FY 2021 AGMS Proxy Materials FY 2021 AGMS Power of Attorney Form FY 2021 3. Insider trading and abusive self-dealing should be prohibited. 3.1. Does the company have policies and/or rules prohibiting directors/ commissioners and employees to benefit from knowledge which is not generally available to the market? As stated in the Board Manual about ethics of the Board of Commissioners and Directors, the company is explicitly prohibited from providing insider’s information to other parties who can be suspected of using the information to get advantage for the interests of others and not the interests of the Company. Board Manual, Chapter I Part I Board Manual, Chapter II Part M Company Policy - Business Ethics in The Environment of Telkom Group 3.2. Are the directors/ commissioners required to report their dealings in company shares within 3 business days? Based on Financial Service Authority Regulation (POJK) POJK.11/2017 concerning Disclosure of Shareholder’s Information, the Board of Directors or Board of Commissioners of Public Company are required to report to Financial Services Authority for ownership and any changes to ownership of public company's shares no later than 10 (ten) days after the transaction. Annual Report FY 2021 page 259 Financial Service Authority Regulation (POJK) POJK.11/2017 4. Related party transactions by directors and key executives. 4.1. Does the company have a policy requiring directors/ commissioners to disclose their interest in transactions and any other conflicts of interest? Telkom has a policy that regulates regarding conflicts of interest mentioned in the by Board Manual . Board Manual, Chapter I Part F Board Manual, Chapter II Part D and E 4.2. Does the company have a policy requiring a committee of independent directors/ commissioners to review material RPTs to determine whether they are in the best interests of the company and shareholders? In the Articles of Association, article 12, paragraph 1, there is a policy in which the directors are assigned to carry out all related actions and be responsible for managing the company for the benefit of the company. Article 12 section 1 and 2 of Telkom's Article of Association 4.3. Does the company have a policy requiring board members (directors/ commissioners) to abstain from participating in the board discussion on a particular agenda when they are conflicted? The policy that stipulates the Board of Directors to be unable to participate in the Meetings / matters which have a conflict of interest, is regulated in the Board Manual. Board Manual, Chapter I Part G 4.4. Does the company have policies on loans to directors and commissioners either forbidding this practice or ensuring that they are being conducted at arm's length basis and at market rates? Based on BOD Charter and BOC Charter, Telkom has internal policy that prohibited the transactions containing conflict of interest. Beside conflict of interest tendency, the practice of granting loan to Board of Directors and Board of Commissioners is prohibited by : Based on Article 17 and Article 23 of Regulation of the Minister of State-Owned Enterprises No. PER-01/MBU/02/2011 dated August 1, 2011 regarding The implementation of Good Corporate Governance in State-Owned Enterprise (Minister of SOE Regulation No. PER-01/MBU/02/2011) the Board of Directors and the Board of Commissioners are prohibited to act conflict of interest, and take personal benefit, whether direct or indirect from the decision making process and related State-Owned Enterprises activities, unless from the lawful remuneration. Such regulation has been implemented by Company Regulation No. PD.602.00/r.00/HK000/COP-D0030000/2011 regarding The Guidelines on implementation of Good Corporate Governance in Telkom Group. Based on Chapter II of Regulation of the Minister of State-Owned Enterprises No. PER-01/MBU/05/2019 dated May 31, 2019 regarding The Guidelines on Remuneration of Board of Directors, Board of Commissioners, and Board of Supervisors of State-Owned Enterprises (Minister of SOE Regulation No. PER-01/MBU/05/2019), the loan is not one of the remuneration components, therefore it is prohibited. Minister of SOE Regulation No. PER-01_MBU_02_2011 Minister of SOE Regulation No. PER-01_MBU_05_2019 Board Manual, Chapter I Part F 5. Protecting minority shareholders from abusive actions 5.1. Does the company disclose that RPTs are conducted in such a way to ensure that they are fair and at arms' length? Information on Telkom’s material transaction in 2021 was listed in Annual Report 2021 page 155. Annual Report FY 2021 page 155 5.2. In case of related party transactions requiring shareholders' approval, is the decision made by disinterested shareholders? There were no interest transaction which requiring approval from GMS as mentioned in POJK 42/2020. POJK 42/2020 Role of Stakeholders Part Criteria Explanation Evidence 1. The rights of stakeholders that are established by law or through mutual agreements are to be respected. Does the company disclose a policy and practices that address : 1.1. The existence and scope of the company's efforts to address customers' welfare? Telkom has a policy to take care of customer’s welfare that is listed on the Corporate Social Responsibility and Environmental, Annual Report 2021 page 267-275 and in sustainability report page 34. Annual Report FY 2021, page 267-275 Sustainability Report, page 34 1.2. Supplier/ contractor selection procedures? We disclose procedures of supplier selection (procurement process) in Annual Report FY 2021 page 161-164. This prosedures in based on Decision of the Resolution of Director of Finance Number PR.301.08/r.03/HK240/COP-A00110000/2020 regarding Guidelines for Procurement Implementation. Annual Report FY 2021, page 161-164 1.3. The company's efforts to ensure that its value chain is environmentally friendly or is consistent with promoting sustainable development? In managing the environment, Telkom has a policy to make use of environmentally friendly energy and recyclable materials. Waste management systems and complaint mechanisms for environmental issues were listed in the Annual Report FY 2021 page 268-275. Annual Report FY 2021, page 268-275 1.4. The company's efforts to interact with the communities in which they operate? In order to interact with the community, Telkom has company's corporate social and environmental responsibility.Annual Report FY 2021 page 268-275. Annual Report FY 2021 page 268-275 1.5. The company's anti-corruption programmes and procedures? In order to prevent fraud, Telkom has several policies. In supporting the implementation of anti-corruption policies TelkomGroup has various mechanisms related to anti-corruption. And TelkomGroup also shows its commitment by obtaining the ISO 37001: 2016 certificate regarding anti-bribery management systems in August 2020 - Annual Report FY 2021 page 265 Annual Report FY 2021, page 265 1.6. How creditors' rights are safeguarded? Telkom's policy that outlines how creditor rights are protected, is stated in the Implementation of GCG-OJK Principles in principle 7; Improving Corporate Governance Aspects through Stakeholder Participation, Annual Report FY 2021 page 163-164. Annual Report FY 2021, page 163-164 1.7. Does the company have a separate report/ section that discusses its efforts on environment/ economy and social issues? Telkom has a separated report concerning environment, economy and social issues in Annual Report page 268-275. Telkom also described its effort on ESG issues in 20-F with title Corporate and Social Responsibility. Evidence: 20-F page 82. Annual Report 2021, page 268-275 Form 20-F 2021, page 82 2. Where stakeholder interests are protected by law, stakeholders should have the opportunity to obtain effective redress for violation of their rights. 2.1. Does the company provide contact details via the company's website or Annual Report which stakeholders (e.g. customers, suppliers, general public etc.) can use to voice their concerns and/or complaints for possible violation of their rights? Telkom has disclosed the company's contact details in the form of a company address, phone number and email on the website. In addition, it also comes with a social media account link on the home page section. Contact Details Annual Report Back Cover 3. Mechanisms for employee participation should be permitted to develop. 3.1. Does the company explicitly disclose the policies and practices on health, safety and welfare for its employees? Statements concerning the realization of employee’s health, safety, and welfare have been published in Annual Report page 79-82 FY 2021 and Sustainability Report page 34. Annual Report FY 2021 page 78-82 Sustainability Report, page 34 Sustainability Report, page 65 3.2. Does the company explicitly disclose the policies and practices on training and development programmes for its employees? Telkom has disclosed policies and practices training development programs. The detail information has presented in Annual Report FY 2021 page 79-82 and company regulation. Annual Report FY 2021, page 79-82 Company Regulation on Training and Development Programmes 3.3. Does the company have a reward/ compensation policy that accounts for the performance of the company beyond short-term financial measures? Telkom has compensation policy.The detail has presented in company regulation. Company Regulation on Reward and Compensation 4. Stakeholders including individual employee and their representative bodies, should be able to freely communicate their concerns about illegal or unethical practices to the board and their rights should not be compromised for doing this. 4.1. Does the company have a whistle blowing policy which includes procedures for complaints by employees and other stakeholders concerning alleged illegal and unethical behaviour and provide contact details via the company's website or annual report Telkom has a violation reporting system or known as a Whistleblowing System (WBS) since 2006. The detail has presented in Annual Report FY 2021 page 256-257. Annual Report FY 2021, page 256-257 4.2. Does the company have a policy or procedures to protect an employee/person who reveals alleged illegal/ unethical behaviour from retaliation? Whistle blowing system policy is presented in Annual Report FY 2021 page 256. Annual Report FY 2021, page 256 Disclosure and Transparency Part Criteria Explanation Evidence 1. Transparent ownership structure 1.1. Does the information on shareholdings reveal the identity of beneficial owners, holding 5% shareholding or more? Information regarding identity of the shareholder holds more than 5% ownership has been disclosed in the Annual Report FY 2021 page 83. Annual Report FY 2021, page 83 1.2. Does the company disclose the direct and indirect (deemed) shareholdings of major and/or substantial shareholders? Telkom's has disclosed direct and indirect shareholders of major and/or substantial shareholdings in the Annual Report FY 2021 pages 84-85. Annual Report FY 2021, page 84-85 1.3. Does the company disclose the direct and indirect (deemed) shareholdings of directors (commissioners)? Telkom's has disclosed information regarding Shareholders composition in the Annual Report FY 2021 pages 84. Annual Report FY 2021, page 84-85 1.4. Does the company disclose the direct and indirect (deemed) shareholdings of senior management? Telkom's has disclosed information regarding Shareholders composition in the Annual Report FY 2021 pages 84 and page 259-260. Annual Report FY 2021, page 84 Annual Report FY 2021 page 259-260 1.5. Does the company disclose details of the parent/ holding company, subsidiaries, associates, joint ventures and special purpose enterprises/ vehicles (SPEs)/ (SPVs)? Telkom disclose details of the parent/ holding company, subsidiaries, associated, joint ventures, and special purpose enterprise/ vehicle (SPEs)/ (SPVs) in the Annual Report FY 2021 page 86-91. Annual Report FY 2021, page 86-91 2. Quality of Annual Report Does the company's annual report disclose the following items: 2.1. Corporate objectives Telkom discloses corporate objective in official website and in the Annual Report FY 2021 page 42. Corporate Objectives Annual Report FY 2021 page 42 2.2. Financial performance indicators Financial Indicators has disclosed in Annual Report FY 2021 pages 14-15 Comprehensive Financial Performance has disclosed in Annual Report FY 2021 page 129-143 Annual Report FY 2021, page 14-15 Annual Report FY 2021 page 131-143 2.3. Non-financial performance indicators Operational Highlight has disclosed in Annual Report FY 2021 page 104-120 Awards and Certification has disclosed Annual Report FY 2021 page 50-55 Telkom has a Corporate Governance Scorecard method as a non-financial indicator has disclosed in Annual Report FY 2021 page 165 Annual Report FY 2021, page 104-120 Annual Report FY 2021, page 50-55 Annual Report FY 2021, page 165 2.4. Dividend policy Dividend Policy has published in Telkom's website Dividend policy has disclosed in Telkom's Annual Report FY 2021 page 153 Dividend Policy Annual Report FY 2021, page 153 2.5. Biographical details (at least age, academic qualifications, date of first appointment, relevant experience, and any other directorships of listed companies) of all directors/ commissioners Telkom has disclosed biographical details through corporate website and Telkom's Annual Report FY 2021, page 60-64 and page 70-74 Annual Report FY 2021, page 60-64 Annual Report FY 2021, page 70-74 2.6. Attendance details of each director/ commissioner in all directors/ commissoners meetings held during the year Attendance details of each director/ commissioner in director's/ commissioner's meetings held in 2021 Board of commissioners meeting - Telkom’s Annual Report FY 2021 page 187-191. Board of directors meeting - Telkom’s Annual Report FY 2021 page 226-233. Joint meeting - Telkom’s Annual Report FY 2021 page 191-193. Annual Report FY 2021, page 187-193 Annual Report FY 2021, page 226-233 2.7. Total remuneration of each member of the board of directors/ commissioners Total remuneration of each member of the Board of Directors/Commisioners Board of commissioners remuneration in Annual Report FY 2021 page 212-213. Board of directors remuneration in Annual Report FY 2021 page 214 Annual Report FY 2021, page 212-213 Annual Report FY 2021, page 214 Corporate Governance Confirmation Statement 2.8. Does the Annual Report contain a statement confirming the company's full compliance with the code of corporate governance and where there is non-compliance, identify and explain reasons for each such issue? Telkom has disclosed statement confirming the company's full compliance with the code of corporate governance in Annual Report FY 2021 page 161-164 Annual Report FY 2021, page 161-164 3. Disclosure of related party transactions (RPT) 3.1. Does the company disclose its policy covering the review and approval of material RPTs? Telkom disclose its policy covering the review and approval of material RPTs in Annual Report FY 2021 Page 155. (Telkom has implemented company policies related to the review mechanism for material transactions that contain conflicts of interest; transactions with affiliates; and investment, expansion, divestment, merger, acquisition, and debt/capital restructuring transactions. This was implemented to comply with the provisions of the Financial Services Authority Regulation No.31/POJK.04/2015 regarding Disclosure of Material Information or Facts by Issuers or Public Companies and Resolution of Board of Directors of Jakarta Stock Exchange No. Kep-06/ BEJ/07-2004 dated July 19, 2004, regarding Regulation Number I-E regarding Obligation of Information Submission) Annual Report FY 2021, page 155 3.2. Does the company disclose the name, relationship, nature and value for each material RPTs? Company disclose the name, relationship, nature and value for each material RPTs in Annual Report FY 2021 Page 155 (see: table). Annual Report FY 2021, page 155 4. Directors and commissioners dealings in shares of the company 4.1. Does the company disclose trading in the company's shares by insiders? Telkom has disclosed about insider trading in topic Implementation of GCG management principal - financial services authority: PRINCIPLE 7 No.1. To have a Policy to prevent Insider Trading. In accordance with Regulation ofthe Director of Human Capital Management No. PR 209.05/r.01/ K250/ COP-A4000000/2020 regarding Employee Discipline, the policy to prevent Insider Trading is contained in Article 7 regarding Serious Violations, one of which is abuse of authority or position. Annual Report 2021, page 163 5. External auditor and Auditor Report Where the same audit firm is engaged for both audit and non-audit services 5.1. Are the audit and non-audit fees disclosed ? Audit and non-audit fees disclosed in Annual Report FY 2021 page 96-97, Name and Address Of Institutions and/or Supporting Capital Market Professions. Annual Report FY 2021, page 96-97 5.2. Does the non-audit fee exceed the audit fees ? The incurred fees for other service would never exceed the fees for audit services. Annual Report FY 2021, page 97 6. Medium of communications Does the company use the following modes of communication? 6.1. Quarterly reporting The company issued quarterly financial reports and reported them to OJK, IDX and posted on the company's website. The company also issued a quarterly Info memo uploaded on the company's website. Financial Statements Info Memo 6.2. Company website Telkom uses Company Website as a medium of communication. Telkom Website www.telkom.co.id 6.3. Analyst's briefing The company carries out various forms of communication to analysts and investors, including site visit investors, day investors, conference calls and analyst meetings. Investors Calendar 6.4. Media briefings/ press conferences Telkom uses press conference as communication channel which its content is published through news release. The information may be accessed through Telkom Website (News - News Release). Press Release 7. Timely filing/ release of annual/ financial reports 7.1. Are the audited annual financial report / statement released within 120 days from the financial year end? The audited financial report of 2021 was released on April 18, 2022. Financial Statements & Annual Report 7.2. Is the annual report released within 120 days from the financial year end? Annual Report of 2021 was released on April 26, 2022. Financial Statements & Annual Report 7.3. Is the true and fairness/ fair representation of the annual financial statement/ reports affirmed by the board of directors/ commissioners and/or the relevant officers of the company? The true and fair representation of the Annual Report FY 2021 is affirmed by the Ririek Adriansyah as President Director and Heri Supriadi as Finance Director. Annual Report FY 2021, page 39 8. Company website (Does the company have a website disclosing up-to-date information on the following:) Does the company have a website disclosing up-to-date information on the following: 8.1. Financial statements/ reports (latest quarterly) The company disclosed quarterly financial reports and Infomemo on the company's website. Financial Statements 8.2. Materials provided in briefings to analysts and media Telkom disclosed materials provided to analysts and media through Investor Relations menu. Telkom Website (Menu: Investor Relation-Other Information-Information to Investors) 8.3. Downloadable annual report Information regarding the company's Annual Report FY 2021 is publicly accessible through company's official website at Investor Relations menu. Annual Report 8.4. Notice of AGM and/ or EGM Information regarding to Notice of AGM and/ or EGM is publicly accessible through company's official website at Investor Relations menu. Investor Relation-News and Activities-GMS 8.5. Minutes of AGM and/ or EGM Information regarding to Minutes of AGM and/ or EGM is publicly accessible through company's official website at Investor Relations menu. Investor Relation-News and Activities-GMS 8.6. Company's constitution (company's by-laws, memorandum and articles of association) Telkom has disclosed the Articles of Association of the Company on Telkom's Website. There is an Amendment to the Articles of Association of the Company in 2022, due to the adjustment on Business Activities of the Company to be in line with the Indonesia Standard Industrial Classification of 2020. Therefore the Articles of Association is now referring to the Deed No. 37 of 2022 dated 22 June 2022 made before Notary Ashoya Ratam, S.H., M.Kn. Articles of Association 2021 9. Investor relations 9.1. Does the company disclose the contact details (e.g. telephone, fax, and email) of the officer/ office responsible for investor relations? Telkom has disclosed detail of contact from Investor Relations Unit available at Telkom Website. Contact detail corporate Communication unit and Investor Relation Unit (Telkom Website). Contact Details Responsibilities of the Board Part Criteria Explanation Evidence 1. Board Duties and Responsibilities Clearly defined board responsibilities and corporate governance policy 1.1. Does the company disclose its corporate governance policy/ board charter? Telkom has disclosed Board Manual, available at Telkom Website (GCG - Board of Commissioners and Directors Work Ethics). Board Manual 1.2. Are the types of decisions requiring board of directors/ commissioners' approval disclosed? Based on the Article 12 section 7 of Articles of Association of the Company, it determines the types of actions by Board of Director that shall acquired written approval from Board of Commissioner. Article 12 section 7 of Telkom's Article of Association 1.3. Are the roles and responsibilities of the board of directors/ commissioners clearly stated ? The roles and responsibilites of Telkom's Board of Directors/ Commissioners are stated in: Article 12 and 15 of Telkom's Articles of Association and Board Manual. Article 12 of Telkom's Article of Association Article 15 of Telkom's Article of Association Board Manual, Chapter I Part F Board Manual, Chapter II Part E Corporate Vision/Mission 1.4. Does the company have an updated vision and mission statement? Vision and Mission of Telkom are disclosed in website. Profile and Brief History 1.5. Does the board of directors play a leading role in the process of developing and reviewing the company's strategy at least annually? The Board of Directors play most significant role in developing and reviewing annual Telkom's strategy. This is stipulated under the Article 17 of Telkom's Articles of Association, that requires the Board of Directors to prepare the report on the business strategy in the model of Company's Annual Work Plan and Budget for each financial year. Article 17 of Telkom's Articles of Association 1.6. Does the board of directors have a process to review, monitor and oversee the implementation of the corporate strategy? The Board of Directors have the duties in carrying out all actions related to and responsible for the management of the for the interest of the Company. Furthermore, Telkom's Board of Directors also required to prepare the Company's Annual Work Plan and Budget, which also includes: mission, business objectives, business strategy, company policies, and work programs/ activities. To evaluate the implementation progress of company’s strategy, Telkom’s Board of Directors through a Meeting of the Board of Directors or under the joint approval mechanism shall be authorized to strive to achieve the target indicators for financial, operational and administrative aspects used as the basis for assessing the level of health of the Company in accordance with the performance target determined by the Shareholders and to establish performance targets and performance evaluation of the Company, Directorates, Operation Units and Business Units. Article 12 section 1 of Telkom's of Articles of Association Article 17 section 1(a) of Telkom's of Articles of Association Board Manual, Chapter II Part D Section 1 and Section 2 2. Board Structure Code of Ethics or Conduct 2.1. Are the details of the code of ethics or conduct disclosed? Details of Telkom's code of conduct have been disclosed in the Annual Report FY 2021, page 263. Annual Report FY 2021, page 263 2.2. Are all directors/ commissioners, senior management and employees required to comply with the code/s? The codes apply to all employee including director and commissioner throughout the organization. Annual Report FY 2021, page 263 Code of Ethics and Corporate Culture 2.3. Does the company have a process to implement and monitor compliance with the code/s of ethics or conduct? Process to monitor compliance with the code of ethics through e-learning about work ethics and signing integrity pact every year and online survey program on business ethics. Annual Report FY 2021, page 263-264 Code of Ethics and Corporate Culture Board Structure & Composition 2.4. Do independent directors/ commissioners make up at least 50% of the board of directors/ commissioners? Resolution of AGMS FY 2021 did not change the composition of Board of Directors/ Commissioners therefore the composition of the Board is still referring to the Resoluiton of AGMS FY 2020. Based on the Summary of Minutes of AGMS FY 2020, the composition of independent commissioner is 4 (four) out of 9 (nine) members of Board of Commissioners. Summary of Minutes of AGMS FY 2021 2.5. Does the company have a term limit of nine years or less or 2 terms of five years 1 each for its independent directors/ commissioners? It is regulated that the term of office of Board of Directors and Board of Commissioners shall be 5 (five) years. (Article 11 section (12) and Article 14 section (14) of Telkom’s Articles of Association). Furthermore, the term of office is also regulated under the Indonesian State-Owned Entities Act No.19 of 2003, which stated that the term of of office for member of Board of Commissioners and Directors are determined for 5 (five) years and possible to be reappointed for 1 (one) term of office. Article 11 section (12) of Telkom's Articles of Association Article 14 section (14) of Telkom's Articles of Association Indonesian State-Owned Entities Act No.19 of 2003 1 The five years term must be required by legislation which pre-existed the introduction of the ASEAN Corporate Governance Scorecard in 2011 2.6. Has the company set a limit of five board seats that an individual independent/ non-executive director/ commissioner may hold simultaneously? The members of the Board of Directors and Board of Commissioners are prohibited from holding concurrent positions. This provision is regulated under Article 11 section 28 and Article 14 section 29 of Telkom's Articles of Association. Article 11 section 28 of Telkom's Articles of Association Article 14 section 29 of Telkom's Articles of Association 2.7. Does the company have any executive directors who serve on more than two boards of listed companies outside of the group? All of directors do not have any directorship in other listed company. Annual Report FY 2021, page 224 Nominating Committee 2.8 Does the company have a Nominating Committee? Telkom has a Committee for Nomination and Remuneration assisting the Board of Commissioners. Available at Telkom Website (GCG - Committees). Commitees 2.9. Is the Nominating Committee comprised of a majority of independent directors/ commissioners? Committee for Nomination and Remuneration of Telkom consist of 2 (two) independent commissioners and 4 (four) commissioners, which is stated in Telkom's official website. Commitees 2.10. Is the chairman of the Nominating Committee an independent director/ commissioner? The chairman of Committee for Nomination and Remuneration was independent commissioners, named Wawan Iriawan. Commitees 2.11. Does the company disclose the terms of reference/ governance structure/ charter of the Nominating Committee? Telkom has listed Charter of the Nomination Committee through Telkom Website and Annual Report FY 2021, page 206-214. Annual Report FY 2021, page 206-214 Commitees 2.12. Is the meeting attendance of the Nominating Committee disclosed and if so, did the Nominating Committee meet at least twice during the year? Telkom is obliged to comply with OJK Regulation No. 34/POJK.04/2014 regarding Committee for Nomination and Remuneration which regulates the minimum number of Committee for Nomination and Remuneration Meeting at least once in 4 (four) months. It was disclosed in the meeting attendance of the Nominating Committee in 2021. Annual Report FY 2021, page 211 Remuneration Committee/ Compensation Committee 2.13. Does the company have a Remuneration Committee? Telkom has a Committee for Nomination and Remuneration assisting the Board of Commissioners. Available at Telkom Website (GCG - Committees). Commitees 2.14. Is the Remuneration Committee comprised of a majority of independent directors/ commissioners? Committee for Nomination and Remuneration of Telkom consist of 2 (two) independent commissioners and 4 (four) commissioners, which is stated in Telkom's official website. Commitees 2.15. Is the chairman of the Remuneration Committee an independent director/ commissioner? The chairman of Committee for Nomination and Remuneration was independent commissioners, named Wawan Iriawan. Commitees 2.16. Does the company disclose the terms of reference/ governance structure/ charter of the Remuneration Committee? Telkom has listed Charter of Committee for Nomination and Remuneration through Telkom Website and Annual Report FY 2021, page 206-214. Annual Report FY 2021, page 206-214 Commitees 2.17. Is the meeting attendance of the Remuneration Committee disclosed and, if so, did the Remuneration Committee meet at least twice during the year? Telkom is obliged to comply with OJK Regulation No. 34/POJK.04/2014 regarding Committee for Nomination and Remuneration which regulates the minimum number of Committee for Nomination and Remuneration Meeting at least once in 4 (four) months. It was disclosed in the meeting attendance of the Remuneration Committee in 2021. In 2021, Telkom's Remuneration Committee Meeting has held 129 meetings. Annual Report FY 2021, page 211 Audit Committee 2.18. Does the company have an Audit Committee? Telkom has Audit Committee which runs its functions accordingly on Telkom Website. Committees 2.19. Is the Audit Committee comprised entirely of non-executive directors/ commissioners with a majority of independent directors/ commissioners? Audit Committee of Telkom consist of 4 (four) independent commissioners and 2 (two) independent member, which is stated in Telkom's official website. Committees 2.20. Is the chairman of the Audit Committee an independent director/ commissioner? The chairman of Audit Committee was Independent commisioner, named Bono Daru Adji. Committees 2.21. Does the company disclose the terms of reference/ governance structure/ charter of the Audit Committee? Telkom has listed Charter Audit Committee through Telkom Website and Annual Report FY 2021, page 197-205. Annual Report FY 2021, page 197-205 Committees 2.22. Does at least one of the independent directors/ commissioners of the committee have accounting expertise (accounting qualification or experience)? 2 (two) members of Audit Committe are independent members with accounting qualification. Annual Report FY 2021, page 200-201 2.23. Is the meeting attendance of the Audit Committee disclosed and, if so, did the Audit Committee meet at least four times during the year? Audit Committee conducts regular meeting at least once in 3 (three) months. It was disclosed in Annual Report FY 2021, page 204. Annual Report FY 2021, page 204 2.24. Does the Audit Committee have primary responsibility for recommendation on the appointment, and removal of the external auditor? Audit Committee responsible to assist the Board of Commissioners in the process of selecting independent auditors to conduct the integrated audit for the Company and its consolidated subsidiaries based on independence, the scope of work and service fee. Annual Report FY 2021, page 197-198 3. Board Processes Board meetings and attendance 3.1. Are the board of directors meeting scheduled before the start of financial year? According to Articles of Association, BOD meetings has provision for holding Internal Meeting 1 (once) every month. If needed, BoD can hold other Meeting any time. In 2021 there are 61 BoD Meeting. In addition, refer to Board Manual section VI about Calendar of Events, the BoD Meetings has been setup 1 (once) every month and if needed, BoD can hold other Meeting any time. According to this time plan then The Corporate Secretary will arrange every formal invitation and the agenda for BoD Meeting. At the beginning of the financial year, the Reporting Framework (as attached ) will be explained to the Board of Director, so that BoD will know type of performance report that need to be prepared every week. Annual Report FY 2021, page 226-233 Board Manual, Chapter VI BoD Meeting Reporting Framework 3.2. Does the board of directors/ commissioners meet at least six times during the year? BoD and BoC meetings in 2021 are stated in Annual Report FY 2021. There are 13 (thirteen) BoC-BoD meeting in 2021. Annual Report FY 2021, page 191-194 3.3. Has each of the directors/ commissioners attended at least 75% of all the board meetings held during the year? Each of the directors/ commissioners attended at least 75% of all the board meetings held in 2021. Please see table in Annual Report FY 2021, page 194 : Board Commissioner and Board of Directors Attendance at Joint Meetings. Annual Report FY 2021, page 194 : Table of Board Commissioner and Board of Directors Attendance at Joint Meetings. 3.4. Does the company require a minimum quorum of at least 2/3 for board decisions? A quorum is reached when more than half of the members of the Board of Directors are present or legally represented at the Meeting. Annual Report FY 2021, page 226 Article 13 section 13 and 15 of Telkom's Article of Association 3.5. Did the non-executive directors/ commissioners of the company meet separately at least once during the year without any executives present? Separate Board of Commisioner meetings was held 28 times during the year 2021. Annual Report FY 2021, page 186-190 Access to information 3.6. Are board papers for board of directors/ commissioners meetings provided to the board at least five business days in advance of the board meeting? Board papers for BoC-BoD meetings provided to the board at least 5 (five) business days in advance of the board meeting. Annual Report FY 2021, page 191-194 Joint meeting record 3.7. Does the company secretary play a significant role in supporting the board in discharging its responsibilities? In accordance with POJK No. 35/POJK.04/2014, Corporate Secretary/Investor Relations facilitates internal communication between the Board of Directors and the Board of Commissioners. The Corporate Secretary establish relationships between the Company and its Stakeholders, especially the Government, Shareholders, and Financial Services Authority. In terms of compliance, Corporate Secretary also plays an important role in ensuring that Telkom can follow the Capital Market regulations. Annual Report FY 2021, page 234 3.8. Is the company secretary trained in legal, accountancy or company secretarial practices and has kept abreast on relevant developments? Corporate Secretary education and training has been carried out 17 times in 2021. Annual Report FY 2021, page 237 Board Appointments and Re-Election 3.9. Does the company disclose the criteria used in selecting new directors/ commissioners? Telkom has disclosed the criteria used in selecting new members of the Board of Directors and Board of Commissioners, which stipulated in Article 11 section (3) and Article 14 section (4) Telkom’s Article of Association. Article 11 section (3) of Telkom’s Article of Association Article 14 section (4) of Telkom’s Article of Association 3.10. Did the company describe the process followed in appointing new directors/ commissioners? Telkom has disclosed the process in appointing new directors/ commissioners (Article 11 section (10) and Article 14 section (12) Telkom’s Article of Association). Furthermore, the Annual Report also has disclosed the role of Committee for Nomination and Remuneration in such process. Article 11 section (10) of Telkom’s Article of Association Article 14 section (12) of Telkom’s Article of Association 3.11. Are all directors/ commissioners subject to re-election every 3 years; or 5 years for listed companies in countries whose legislation prescribes a term of 5 years2 each? Under the provisions of Article 11 section (12) and Article 14 section (14) of Telkom’s Articles of Association, these articles requires that the term of office of Board of Directors and Board of Commissioners shall be 5 (five) years. Furthermore, the term of office is also regulated under the Indonesian State-Owned Entities Act No.19 of 2003, which stated that the term of office for member of Board of Commissioners and Directors are determined for 5 (five) years and possible to be reappointed for 1 (one) term of office. Article 11 section (12) of Telkom's Articles of Association Article 14 section (14) of Telkom's Articles of Association Indonesian State-Owned Entities Act No.19 of 2003 2 The five years term must be required by legislation which pre-existed the introduction of the ASEAN Corporate Governance Scorecard in 2011 Remuneration Matters 3.12. Does the company disclose its remuneration (fees, allowances, benefit-in-kind and other emoluments) policy/ practices (i.e. the use of short term and long term incentives and performance measures) for its executive directors and CEO? Telkom has disclosed details of remuneration refers to PER-04/MBU/2014 & PER-12/MBU/11/2020. Annual Report FY 2021, page 212-214 3.13. Is there disclosure of the fee structure for non-executive directors/ commissioners? Telkom has disclosed fee structure for non executive directors/ commisioners refers to PER-04/MBU/2014 & PER-12/MBU/11/2020 are honorarium, allowances (religious, transportation, post-employment insurance), medical facility, legal facility and tantiem. Annual Report FY 2021, page 212-214 3.14. Do the shareholders or the Board of Directors approve the remuneration of the executive directors and/ or the senior executives? Telkom’s shareholders approved the remuneration of the Board of Directors and Board of Commissioners in the AGMS (Announcement Resolutions of Telkom AGMS FY 2021). 4th Agenda, Summary Minutes of AGMS FY 2021 3.15. Does the company have measurable standards to align the performance-based remuneration of the executive directors and senior executived with long-term interests of the company, such as claw back provision and deferred bonuses? Telkom has disclosed the performance of the BoD based on the achievement of the Key Performance Indicator (KPI) in accordance with the Articles of Association of the company, as well as the realization of the RKAP. Annual Report FY 2021, page 195-196 Internal Audit 3.16. Does the company have a separate internal audit function? Telkom has separate internal audit function regarding internal control, risk management, and corporate governance as disclosed in Annual Report FY 2021, page 240. Annual Report FY 2021, page 240 3.17. Is the head of internal audit identified or, if outsourced, is the name of the external firm disclosed? Telkom has disclosed the profile of Senior Vice President Internal Audit (Mr. Harry Suseno Hadisoebroto) as disclosed on Annual Report FY 2021, page 239. Annual Report FY 2021, page 239 3.18. Does the appointment and removal of the internal auditor require the approval of the Audit Committee? Appointment and removal of SVP Internal Audit is the responsibility of President Director after obtaining approval of Board of Commissioner as stated in Annual Report FY 2021, page 240. Annual Report FY 2021, page 240 Risk Oversight 3.19. Does the company establish a sound internal control procedures/risk management framework and periodically review the effectiveness of that framework? Telkom establish a sound internal control procedures/ risk management framework as stated in Annual Report FY 2021, page 243-245. Annual Report FY 2021, page 243-245 3.20. Does the Annual Report/ Annual CG Report disclose that the board of directors/ commissioners has conducted a review of the company's material controls (including operational, financial and compliance controls) and risk management systems? Telkom has conducted an assesment of the effectiveness of internal control over financial reporting 2021. Annual Report FY 2021, page 244-245 3.21. Does the company disclose the key risks to which the company is materially exposed to (i.e. financial, operational including IT, environmental, social, economic)? Telkom has disclosed the key risk on telecommunication business as stated in Annual Report FY 2021, page 252-255. Annual Report FY 2021, page 252-255 3.22. Does the Annual Report/ Annual CG Report contain a statement from the board of directors/ commissioners or Audit Committee commenting on the adequacy of the company's internal controls/ risk management systems? Telkom ensures the effectiveness of implementation Internal Audit activities by implementing SOA 302/ 404 as stated in Annual Report FY 2021, page 244-245. Annual Report FY 2021, page 244-245 4. People on the Board Board Chairman 4.1. Do different persons assume the roles of chairman and CEO? President Director is held by Mr. Ririek Adriansyah and President Commissioner were held by Mr. Bambang Permadi Soemantri Brodjonegoro. Annual Report FY 2021, page 167-174 4.2. Is the chairman an independent director/ commissioner? President Commissioner of Telkom is an Independent Commissioner (Mr. Bambang Permadi Soemantri Brodjonegoro). Annual Report FY 2021, page 184 4.3. Is any of the directors a former CEO of the company in the past 2 years? Telkom has no Board of Directors previously positioned as President Director in the last 2 (two) years. Annual Report FY 2021, page 167-174 4.4. Are the roles and responsibilities of the chairman disclosed? Telkom has disclosed the roles and responsibilities of the chairman. Annual Report FY 2021, page 175-176 Lead Independent Director 4.5. If the Chairman is not independent, has the Board appointed a Lead/ Senior Independent Director and has his/ her role been defined? President Commissioner of Telkom is an Independent Commissioner. Annual Report FY 2021, page 185 Skills and Competencies 4.6. Does at least one non-executive director/ commissioner have prior working experience in the major sector that the company is operating in? Telkom has Mr. Ismail as Commissioner who previously work in the field of information technology. Annual Report FY 2021, page 60-64 5. Board Performance Directors Development 5.1. Does the company have orientation programmes for new directors/ commissioners? Telkom has orientation programmes for new directors. Details of the orientation (introductory program) has been stated in Chapter I Point L and Chapter II Point O of Board Manual. Annual Report FY 2021, page 177-183 Annual Report FY 2021, page 222 Board Manual, Chapter I Part L Board Manual, Chapter II Part O 5.2. Does the company have a policy that encourages directors/ commissioners to attend on-going or continuous professional education programmes? Telkom has policy that encourages directors/ commisioners to improve their competencies through professional education programmes as stated in Annual Report FY 2021, page 222. Annual Report FY 2021, page 222 CEO/Executive Management Appointments and Performance 5.3. Does the company disclose the process on how the board of directors/ commissioners plans for the succession of the CEO/Managing Director/ President and key management? Based on Article 11 section 10 and Article 14 section 12 of Telkom’s Articles of Association, members of the Board of Directors and the Board of Commissioners are appointed by the GMS and selected from the candidates nominated by the Shareholders of Series A Dwiwarna shares, which nomination shall bind the GMS. Furthermore, the Annual Report also has disclosed the role of Committee for Nomination and Remuneration in such process. Article 11 section (10) of Telkom’s Article of Association Article 14 section (12) of Telkom’s Article of Association Annual Report FY 2021, page 161-163 Annual Report FY 2021, page 206-207 5.4. Does the board of directors/ commissioners conduct an annual performance assessment of the CEO/ Managing Director/ President? Telkom has disclosed an annual performance assesment of the CEO/Managing Director/President based on realization of management contract and determination of the final performance score as stated in Annual Report FY 2021, page 195-196. Annual Report FY 2021, page 195-196 Board Appraisal 5.5. Did the company conduct an annual performance assessment of the board of directors/ commissioners and disclose the criteria and process followed for the assessment? Telkom has disclosed the criteria and process of the annual performance assesment of the CEO/ Managing Director/ President in Annual Report FY 2021, page 195-196. Annual Report FY 2021, page 195-196 Director Appraisal 5.6. Did the company conduct an annual performance assessment of the individual directors/ commissioners and disclose the criteria and process followed for the assessment? An annual performance assesment of the individual directors/ commisioners based on achievement of specific KPI at the end of year. Annual Report FY 2021, page 195-196 Committee Appraisal 5.7. Did the company conduct an annual performance assessment of the board committees and disclose the criteria and process followed for the assessment? An annual performance assesment of the board committee based on target and achievement of the Key Performance Index (KPI) at the end of the year. Annual Report FY 2021, page 195-196 Bonus Part Criteria Explanation Evidence (B)A. Right of Shareholder (B)A.1. Right to participate effectively in and vote in general shareholders meeting and should be informed of the rules, including voting procedures, that govern general shareholders meeting. (B)A.1.1. Does the company practice secure electronic voting in absentia at the general meetings of shareholders? As a measure to prevent the spread of COVID-19, the Company urges Shareholders to follow the instruction from the Government of the Republic of Indonesia by attending the Meeting electronically through the KSEI System (“eASY.KSEI”) at the link https://akses.ksei.co.id provided by KSEI. Shareholders may grant their power of attorney to the Proxy provided by the Company (Independent Representative) through the eASY.KSEI and for Shareholders who are registered as AKSes KSEI users, can grant their power of attorney and vote electronically (e-Proxy and e-Voting) through eASY.KSEI in website https://easy.ksei.co.id. AGMS Notice FY 2021 KSEI E-Proxy and E-Voting Platform Presentation (B)B. Equitable treatment of shareholders (B)B.1. Notice of AGM (B)B.1.1. Does the company release its notice of AGM (with detailed agendas and explanatory circulars), as announced to the Exchange, at least 28 days before the date of the meeting? Yes, Telkom releases its notice of AGM with detailed agenda and the explanation in the AGM Notice. Telkom has also announced the AGM Notice on April 28, 2022 to the Exchange (AGMS on May 27, 2022). Both of these releases are in the company official website. AGMS Notice FY 2021 (B)C. Roles of Stakeholders (B)C.1. The rights of stakeholders that are established by law or through mutual agreements are to be respected (B)C.1.1. Does the company adopt an internationally recognized reporting framework for sustainability (i.e. GRI, Integrated Reporting, SASB)? Telkom's has adopted an internationally recognized reporting framework for sustainability (GRI and SASB). Sustainability Report FY 2021, page 98-102 (B)D. Disclosure and transparency (B)D.1. Quality of Annual Report (B)D.1.1. Are the audited annual financial report /statement released within 60 days from the financial year end? Audited annual financial statement is released on April 26, 2022. The information is mentioned in www.idx.co.id Annual Report FY 2021, page 29 (B)D.1.2. Does the company disclose details of remuneration of the CEO? Telkom has disclosed details of remuneration of the CEO. Annual Report FY 2021, page 212-214 (B)E. Responsibilities of the Board (B)E.1. Board Competencies and Diversity (B)E.1.1. Does the company have at least one female independent director/ commissioner? Telkom has 1 (one) female director from Director Consumer Service named FM Venusiana R. Telkom's BOD (B)E.1.2. Does the company have a policy and disclose measurable objectives for implementing its board diversity and report on progress in achieving its objectives? Telkom has BoD Diversity Policy. Company combines diversity as combination of skill, expertise and good integrity following Telkom's need in digital age. Annual Report FY 2021, page 184 Annual Report FY 2021, page 223 (B)E.2. Board Structure (B)E.2.1. Is the Nominating Committee comprise entirely of independent directors/ commissioners? Some of Nominating Commitee are independent commisioner. Annual Report FY 2021, page 208 (B)E.2.2. Does the Nominating Committee undertake the process of identifying the quality of directors aligned with the company's strategic directions? Nominating Committee undertakes the process of identifying the quality of the directors aligned with the company's strategic directions. Annual Report FY 2021, page 206-208 (B)E.3. Board Appointments and Re-Election (B)E.3.1. Does the company use professional search firms or other external sources of candidates (such as director databases set up by director or shareholder bodies) when searching for candidates to the board of directors/ commissioners? Members of the Board of Directors and the Board of Commissioners are appointed by the GMS and selected from the candidates nominated by the Shareholders of Series A Dwiwarna shares, which nomination shall bind the GMS (Article 11 section 10 and Article 14 section 12 of Telkom's Article of Association) In addition, the election of members of Board of Directors and Board of Commissioners shall be conducted referred to: Regulation of the Minister of State-Owned Enterprise No. PER-03/MBU/02/2015 dated February 17, 2015 regarding Requirements and Procedure For Appointment and Dismissal of Board of Directors of the State-Owned Enterprise; Regulation of the Minister of State-Owned Enterprise No. No.PER-02/MBU/02/2015 dated February 17, 2015 regarding Requirements and Procedure For Appointment and Dismissal of Board of Commissioners and Board of Supervision of the State-Owned Enterprise. Article 11 section 10 of Telkom's Article of Association. Article 14 section 12 of Telkom's Article of Association. Minister of SOE Regulation No. PER-11/MBU/07/2021 Minister of SOE Regulation No. PER-10/MBU/10/2020 (B)E.4. Board Structure & Composition (B)E.4.1. Do independent non-executive directors/ commissioners make up more than 50% of the board of directors/ commissioners for a company with independent chairman? Some of Board of Commissioners are independent commissioner. Annual Report FY 2021, page 184 (B)E.5. Risk Oversight (B)E.5.1. Does the board describe its governance process around IT issues including disruption, cyber security, disaster recovery, to ensure that all key risks are identified, managed and reported to the board? Telkom describes its governance process by using Risk Management System & Policy as stated in Annual Report FY 2021 page 247. Annual Report FY 2021, page 247 (B)E.6. Board Performance (B)E.6.1. Does the company have a separate board level Risk Committee? Telkom has seperate board level Risk Committee named commitee for planning and risk evaluation and monitoring. Annual Report FY 2021, page 215-216

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Lewat Digiland Conference 2024, Telkom Ajak Generasi Muda Berinovasi melalui Digitalisasi mask

29 Juli 2024

Berita

Lewat Digiland Conference 2024, Telkom Ajak Generasi Muda Berinovasi melalui Digitalisasi

Direktur Digital Business Telkom Indonesia, Fajrin Rasyid (dua dari kiri); Artist & Sociopreneur, Cinta Laura (dua dari kanan) dan Founder of VCGamers UpBanx & ModalRakyat, Wafa Taftazani (paling kanan) saat menjadi narasumber dalam sesi Elevating your Future di Tennis Indoor Senayan, Sabtu (28/7). Direktur Enterprise and Business Service Telkom Indonesia, FM Venusiana R saat menjadi narasumber dalam sesi Elevating Your Enterprise di Tennis Indoor Senayan, Sabtu (28/7). Actress & Ambassador UNDP Indonesia, Chelsea Islan (dua dari kiri); Content Creator Jerhemy Owen (dua dari kanan); dan Founder & CEO of Pable Aryenda Atma (paling kanan) saat menjadi narasumber Elevating Your Impact di Tennis Indoor Senayan, Sabtu (28/7). Hari pertama puncak HUT Telkom-59, Telkom hadirkan Digiland Conference dengan berbagai pembicara inspiratif dan edukatif. Jakarta, 29 Juli 2024 - Sebagai bagian dari rangkaian acara puncak peringatan ulang tahun ke-59, PT Telkom Indonesia (Persero) Tbk (Telkom) sukses menyelenggarakan Digiland Conference yang berlangsung pada tanggal 27 Juli 2024. Bertempat di Tennis Indoor Senayan, Digiland Conference yang menghadirkan beragam narasumber ternama berhasil menarik lebih dari 3.500 pengunjung dari karyawan TelkomGroup dan masyarakat umum. Digiland Conference menghadirkan enam sesi talkshow dengan tema utama “Rising Above The Uncertainties” yang dibuka dengan sesi Elevating Your Future. Dipandu oleh Azizah Hanum sebagai moderator, sesi ini menghadirkan Artist & Sociopreneur, Cinta Laura; Founder of VCGamers UpBanx & ModalRakyat, Wafa Taftazani; dan Direktur Digital Business Telkom Indonesia, Fajrin Rasyid. Pada sesi ini, para narasumber memberikan wawasannya mengenai cara menyikapi dan memanfaatkan Generative AI untuk berkarya dan meningkatkan produktivitas. Direktur Digital Business Telkom Indonesia, Fajrin Rasyid menyampaikan bahwa penggunaan AI memiliki dampak positif dalam meningkatkan kecepatan dan efisiensi dalam pemrosesan dan analisis data, terutama dalam meningkatkan pengalaman pelanggan. “Saya percaya bahwa penggunaan AI khususnya dalam dunia pekerjaan dapat memberikan output yang lebih baik, ketimbang pekerjaan yang tidak dibantu dengan AI. Telkom sendiri telah menerapkan dan menggunakan AI, khususnya dalam customer service agar dapat memberikan pelayanan yang semakin maksimal kepada pelanggan dan memperbaiki business process,” jelas Fajrin. Selanjutnya, sesi Elevating Your Enterprise dengan topik khusus “Building Future Enterprise: How to Keep Up in the Digital Era” mengupas pengalaman para pembicara dalam berinovasi dan menyadari pentingnya pemanfaatan teknologi dalam berbisnis di era digital. Sesi ini diisi oleh Entrepreneur & Content Creator, Denny Sumargo; CEO Maka Group & Founder Toko Kopi Tuku, Andanu Prasetyo; serta Direktur Enterprise and Business Service Telkom Indonesia, FM Venusiana R. Pada talkshow ini, pengunjung mendapatkan insight mengenai kondisi dan lanskap bisnis saat ini serta berbagai pengalaman praktis yang dapat dijadikan pembelajaran bagi pengunjung untuk berbisnis. “Salah satu contoh digitalisasi saat ini yang dilakukan Telkom adalah Padi UMKM. Melalui Padi UMKM Telkom tidak hanya memberikan keuntungan bagi perusahaan sendiri, namun juga kepada pihak-pihak lain yang terlibat, seperti UMKM. Melalui Padi UMKM banyak UMKM yang merasa terbantu karena membuat bisnis semakin efisien dan dapat meningkatkan produksi,” ujar Venusiana. Berbeda dengan tahun sebelumnya, sesi Elevating Your Passion diisi dengan podcast oleh Oki Rengga, Bene Dion, Indra Jegel, dan Boris Bokir yang merupakan personil Podcast Agak Laen. Pada sesi ini narasumber memberikan insight tentang proses, eksplorasi, dan pengembangan passion untuk dijadikan sesuatu yang bermanfaat dan berhasil di berbagai kondisi dan situasi. Selanjutnya pada sesi Elevating Your Business yang menghadirkan Actress, Host, dan Singer Sheila Dara; Movie Director & CEO of Visinema Group, Angga Dwimas Sasongko; dan Producer & Founder of Miles Films, Mira Lesmana, narasumber menyampaikan relevansi antara industri perfilman dan digital strategy, serta peran penting konten digital dalam industri perfilman melalui perspektif bisnis. Menutup conference , pada sesi Elevating Your Impact, narasumber memberikan gambaran tentang perkembangan dan pentingnya peran bisnis sustainable , khususnya di tengah krisis lingkungan yang terjadi bersama Actress & Ambassador UNDP Indonesia, Chelsea Islan; Content Creator Jerhemy Owen; dan Founder & CEO of Pable Aryenda Atma. Di talkshow ini, pengunjung dapat bersama memahami peran teknologi digital untuk mengamplifikasi dampak bagi lingkungan yang dihasilkan melalui usaha untuk mendukung inisiatif berkelanjutan agar menciptakan masa depan yang lebih baik. Selain berbagai conference dengan tema yang menarik, pada acara Digiland Conference, Telkom juga melakukan peresmian wajah baru website www.telkom.co.id yang merupakan portal informasi utama perusahaan yang kredibel untuk diakses oleh masyarakat. Sejalan dengan fokus bisnis Telkom yang saat ini berfokus pada segmen Business to Business (B2B) , website www.telkom.co.id terintegrasi dengan seluruh website layanan digital TelkomGroup sehingga dapat mempermudah user dalam menemukan solusi yang tepat untuk bisnisnya dan dapat meningkatkan user experience , khususnya bagi investor agar lebih mudah mengakses informasi terbaru terkait dengan aktivitas finansial dan performa Telkom di bursa saham. Berbagai hiburan pun juga turut dihadirkan pada Digiland Conference 2024, salah satunya melalui pertandingan esports yang diadakan oleh anak usaha Telkom yang bergerak di bidang entertainment , yaitu Nuon. Pertandingan tersebut merupakan pertandingan untuk mengadu skill satu sama lain pada game MLBB yang berlangsung antara MLBB Competition TelkomGroup, yaitu tim ETERNITY dan tim esports profesional, Kagendra. Sebelumnya, Nuon melalui UPOINT Esports menggelar turnamen MLBB untuk karyawan TelkomGroup pada rangkaian FUNTASTIC DAY 2024 dan melahirkan tim ETERNITY sebagai juara. Sebagai penutup Digiland Conference, pengunjung juga dihibur oleh penampilan Sal Priadi dan David Bayu. Untuk mendukung peningkatan ekonomi Indonesia, Digiland Conference juga turut menghadirkan 50 tenant Pasar Rakyat dan UMKM binaan Telkom. Melalui Digiland Conference, Telkom berkomitmen untuk terus menunjukkan kesiapan investasi di masa depan dengan mengikuti perubahan industri ke arah digital, mendukung digitalisasi nasional, dan menerapkan agenda transformasi. #ElevatingYourFuture

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Telkom Akselerasi Ekonomi Digital melalui Teknologi AI mask

21 Agustus 2025

Berita

Telkom Akselerasi Ekonomi Digital melalui Teknologi AI

(kiri ke kanan) VP Corporate Communication Telkom Andri Herawan Sasoko, Direktur Enterprise & Business Service Telkom Veranita Yosephine, dan Direktur IT Digital Telkom Faizal Rochmad Djoemadi saat acara Business Update bersama para awak media di Jakarta, Kamis (14/8). Telkom hadirkan AI Bigbox sebagai solusi berbasis AI dengan beragam kapabilitas, mulai dari Analytics, Machine Learning, Large Language Models (LLM), hingga Natural Language Processing (NLP). Jakarta, 21 Agustus 2025 – Transformasi PT Telkom Indonesia (Persero) Tbk (Telkom) menjadi perusahaan Digital Telco menandai perjalanan penting industri telekomunikasi di Indonesia. Telkom kini menghadirkan produk dan layanan digital untuk memperkuat layanan konektivitas yang sudah lama eksis. Transformasi ini tidak hanya menjawab kebutuhan pelanggan yang terus berkembang, tetapi juga menjaga pertumbuhan bisnis secara berkelanjutan. “Transformasi Telkom menjadi perusahaan Digital Telco merupakan langkah strategis yang dilakukan untuk beradaptasi dan memenuhi kebutuhan pelanggan yang terus berubah,” ungkap Direktur IT Digital Telkom Faizal Rochmad Djoemadi. Sejalan dengan transformasi tersebut, Telkom tidak hanya fokus pada penguatan infrastruktur dan layanan konektivitas, melainkan juga membuka jalan bagi pemanfaatan teknologi baru yang mampu membawa lompatan besar bagi industri. Salah satu teknologi kunci yang menjadi katalisator transformasi digital adalah kecerdasan buatan (AI). Berdasarkan riset PwC, adopsi AI diperkirakan dapat meningkatkan PDB global sebesar 15 persen pada tahun 2035. Artinya, AI akan menjadi salah satu penggerak ekonomi paling kuat, dan bisnis yang berinvestasi lebih awal akan memiliki keunggulan kompetitif di masa mendatang. Menyadari potensi tersebut, Telkom kini menghadirkan beragam produk dan layanan berbasis AI yang sudah dapat dimanfaatkan untuk membantu pekerjaan di berbagai sektor. Salah satunya adalah AI BigBox, yang telah terbukti membantu institusi, perusahaan, hingga Small Medium Enterprise (SME) dalam mengoptimalkan operasional harian dan meningkatkan produktivitas. AI BigBox memiliki beragam kapabilitas, mulai dari Analytics , Machine Learning , Large Language Models (LLM), hingga Natural Language Processing (NLP). Teknologi ini tidak hanya ditawarkan ke pelanggan eksternal, tetapi juga telah diimplementasikan secara internal oleh Telkom untuk mendukung efisiensi operasional. Contohnya, pemanfaatan chatbot berbasis AI yang berhasil menekan biaya pemasaran layanan sekaligus meningkatkan kecepatan layanan pelanggan. Chatbot dari AI BigBox mampu memproses lebih dari 300 ribu percakapan per jam dengan cepat dan akurat. Kemampuan ini membantu perusahaan meningkatkan efektivitas komunikasi dengan pelanggan, yang berdampak langsung pada peningkatan kepuasan dan penurunan jumlah keluhan. Selain itu, AI BigBox juga dapat mendukung pengambilan keputusan strategis. Dengan kemampuan menganalisis percakapan publik dan sentimen di media sosial maupun media online , AI ini mampu mensintesis data menjadi insight relevan yang dapat digunakan institusi atau perusahaan sebagai dasar pengambilan keputusan yang lebih tepat. Komitmen Telkom di bidang AI juga diwujudkan melalui berbagai inisiatif lain, seperti pengembangan kapabilitas talenta digital serta program Center of Excellence . Program ini bertujuan menghubungkan praktisi AI dengan pelaku bisnis, sekaligus mendorong inovasi dan kolaborasi di bidang kecerdasan buatan. “Kami yakin lewat inisiatif di bidang AI, Telkom dapat menghadirkan solusi atas berbagai tantangan yang dihadapi oleh banyak pihak sekaligus mendorong pertumbuhan ekonomi digital berkelanjutan,” tutup Faizal. Ke depan, Telkom akan terus bertumbuh sebagai perusahaan Digital Telco yang berkomitmen mendukung Indonesia menuju kedaulatan digital, demi meningkatkan daya saing bangsa dan kesejahteraan masyarakat. Temukan berbagai solusi digital Telkom di https://www.telkom.co.id/ . #ElevatingYourFuture

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Kabar Gembira untuk Pelanggan! Disney+ Hotstar Kini dapat Diakses di STB IndiHome TV mask

26 Juli 2022

Berita

Kabar Gembira untuk Pelanggan! Disney+ Hotstar Kini dapat Diakses di STB IndiHome TV

Keterangan foto: Pelanggan IndiHome kini dapat menikmati beragam konten hiburan berkualitas dari Disney+ Hotstar di STB IndiHome TV. Jakarta, 15 April 2022 - IndiHome, layanan internet cepat milik PT Telkom Indonesia (Persero) Tbk (Telkom) berkomitmen untuk terus menghadirkan program hiburan berkualitas dengan pelayanan terbaik melalui TV Interaktif. Demi menjadi window of entertainment dengan beragam konten terbaik, usai berkolaborasi dengan The Walt Disney Company September 2021 lalu, kini pelanggan IndiHome dapat mengakses platform streaming terkemuka Disney+ Hotstar melalui Set Top Box (STB) IndiHome TV terpilih secara langsung. Dengan demikian, layanan Disney+ Hotstar resmi ada di IndiHome TV. Dedi Suherman selaku Executive General Manager Divisi TV and Video Telkom menyampaikan, “Kerjasama Telkom dengan The Walt Disney Company dalam menghadirkan Disney+ Hotstar di IndiHome TV merupakan wujud komitmen kami dalam meningkatkan layanan bagi pelanggan melalui konten hiburan berkualitas yang dapat dinikmati dengan lebih mudah. Kami berharap inisiatif ini akan meningkatkan pengalaman digital terbaik bagi pelanggan sekaligus memperkuat langkah kami untuk posisi menjadi window of entertainment terlengkap di Indonesia.” Pada Disney+ Hotstar, pelanggan IndiHome dapat menikmati berbagai tayangan hits global , regional, dan Indonesia. Film-film blockbuster Hollywood dan berbagai film yang meraih penghargaan milik Disney, Marvel, Star Wars, Pixar, National Geographic, konten dari studio terpilih di Indonesia, serta portofolio cerita berbahasa lokal yang berkembang dari Asia Pasifik, hadir untuk memanjakan para pelanggan. Dalam beberapa bulan terakhir, Disney+ Hotstar pun telah meluncurkan “Susah Sinyal The Series”, “Virgin The Series”, dan “Wedding Agreement The Series”. Serial kenamaan dari Korea Selatan seperti “Soundtrack #1”, “Grid”, dan “Snowdrop” juga telah menjadi tiga judul teratas yang paling banyak ditonton di Indonesia sejak penayangan perdananya. Pelanggan Disney+ Hotstar juga dapat menyaksikan film-film terbaru, termasuk dari Marvel Studios “Moon Knight”, “Love All Play”, film animasi untuk keluarga seperti “Encanto” dan “Turning Red”, serial lokal “Jurnal Risa”, “Keluarga Cemara The Series”, “Teluh Darah”, hingga serial Korea “Big Mouth”, dan masih banyak lagi. Disney+ Hotstar menawarkan program bebas iklan dengan daftar yang lengkap untuk film panjang original, serial live action dan animasi, konten film pendek dan film dokumenter dengan subtitle multi-bahasa yang tersedia. “Kami sangat senang untuk membawa cerita Disney yang tak tertandingi, dengan keunggulan kreatif, dan hiburan terlengkap lebih dekat kepada para konsumen di Indonesia. Kami berharap kerjasama dengan IndiHome ini memberikan konsumen keleluasaan untuk menikmati hits terbaru dan cerita terbaik dunia kapan saja, di mana saja, dengan cara yang lebih nyaman,” kata Vincent Puri, Indonesia, General Manager The Walt Disney Company. Pelanggan IndiHome dapat mengaktifkan paket Disney+ Hotstar secara langsung di perangkat STB. Dengan biaya berlangganan Rp29.000, pelanggan dapat menikmati berbagai program hiburan di Disney+ Hotstar langsung dari STB TV IndiHome. Khusus untuk pelanggan baru, IndiHome juga menawarkan paket spesial berupa akses Disney+ Hotstar yang tersedia dalam tiga pilihan, yaitu paket 3P (Internet + TV + Phone), 2P (Internet + Phone), dan 2P (Internet + TV) dengan berbagai kecepatan internet yang tersedia sesuai dengan permintaan. Untuk berlangganan, pelanggan dapat membuka aplikasi myIndiHome, website www.indihome.co.id , media sosial @indihome atau @indihomecare, call center 147 atau mengunjungi Telkom Plaza terdekat. IndiHome TV telah dilengkapi dengan 238 channel dengan 26 channel minipack TV dan 10 layanan video streaming over-the-top yang dapat dipilih konsumen. Sebagai pemimpin pasar TV berbayar dengan basis teknologi IPTV di Indonesia, IndiHome TV berkomitmen untuk menjadi jendela hiburan digital kelas dunia terlengkap dengan pengalaman menonton terbaik bagi pelanggan. Tentang IndiHome IndiHome sebagai layanan fixed broadband terkemuka milik Telkom menyediakan tiga layanan utama, yaitu Internet, Telepon, dan TV Interaktif. IndiHome juga menyediakan beragam varian kecepatan internet mulai dari 30 Mbps hingga 300 Mbps yang dilengkapi dengan berbagai layanan digital tambahan lainnya seperti ekosistem gaming GameQoo, layanan belajar mengajar IndiHome Study, hiburan streaming lagu Langit Musik, berbagi kuota bersama Smooa, layanan Wifi.id seamless, penyimpanan data online Cloud Storage, jaringan rumah pintar IndiHome Smart dan beragam layanan digital menarik lainnya. IndiHome merupakan market leader fixed broadband di Indonesia yang menguasai lebih dari 80% pasar dengan 8,47 juta pelanggan pada Q3 2021. IndiHome telah menjangkau 95% kabupaten/kota atau sebanyak 496 dari 514 kabupaten/kota, bahkan 10 pulau terluar di Indonesia (Bintan, Karimun, Kei, Alor, Simeulue, Weh, Sebatik, Rote, Sabu, dan Nusa Penida). Serat optik IndiHome membentang sejauh 166.343 kilometer dari pusat kota hingga desa-desa terpencil di seluruh nusantara atau setara dengan 4 kali keliling bumi. IndiHome kaya akan konten digital dengan 233 channel dan berbagai layanan digital tambahan. Informasi lebih lanjut tentang IndiHome dapat diakses melalui sosial media @indihome atau @indihomecare, call center 147, www.indihome.co.id dan aplikasi myIndiHome. Download aplikasi myIndiHome dan rasakan banyak kemudahannya. *** Tentang Disney+ Hotstar Disney+ Hotstar adalah platform streaming khusus hits global dan Indonesia, semuanya di satu tempat. Dengan menyatukan film-film Hollywood blockbuster dan konten pemenang penghargaan dari Disney, Marvel, Star Wars, Pixar, National Geographic dan banyak lagi, serta pemutaran perdana dan blockbuster eksklusif Indonesia dari studio terpilih di Indonesia. Disney+ Hotstar menawarkan program bebas iklan dengan berbagai film panjang original , serial live action dan animasi, konten film pendek dan dokumenter, termasuk serial seperti “WandaVision”, “The Falcon and The Winter Soldier”, “Loki” , “The Mandalorian”, dan film-film seperti “Avengers: Endgame”, “Aladdin”, “Frozen 2”, “Luca”, “Turning Red” bersama dengan library besar bioskop Indonesia dan hits lokal, termasuk “Susah Sinyal The Series”, “Virgin The Series”, “Wedding Agreement The Series”, “Surga Yang Tak Dirindukan”, “Di Bawah Umur”, beberapa dari 10 judul box office Indonesia, seperti “Warkop DKI Reborn: Jangkrik Boss! Part 1” (Film #1), “Laskar Pelangi” (Film #4), “Habibie & Ainun” (Film #5), dan konten Asia Pasifik termasuk “Snowdrop”. “Soundtrack #1” “Tokyo MER”, “Anita” “BLACKPINK: The Movie” dan banyak lagi. Kunjungi DisneyPlusHotstar.id untuk mempelajari lebih lanjut tentang layanan ini. Informasi lebih lanjut, silakan hubungi kontak di bawah ini: The Walt Disney Company Indonesia Natasha Christie Natasha.Christie@disney.com PT Telkom Indonesia (Persero) Tbk Pujo Pramono VP Corporate Communication corporate_comm@telkom.co.id www.telkom.co.id #DigitalUntukSemua #DigitalBisa #UntukIndonesiaLebihBaik

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Apa Itu Data Center Telkom? Fasilitas Penyimpanan Data Bisnis mask

15 Januari 2026

Apa Itu Data Center Telkom? Fasilitas Penyimpanan Data Bisnis

Di tengah transformasi digital yang kian cepat, data telah menjadi pondasi utama operasional perusahaan. Segala hal mulai dari data pelanggan, aplikasi bisnis, hingga sistem internal harus dikelola dengan sangat hati-hati. Keamanan dan stabilitas akses data kini menjadi penentu keberhasilan sebuah bisnis. Memahami apa itu Data Center Telkom sangatlah penting bagi pelaku usaha di Indonesia. Fasilitas ini bukan sekadar ruang penyimpanan biasa. Ia adalah infrastruktur strategis yang mendukung kebutuhan pengelolaan data bisnis secara profesional dan berkelanjutan. Memahami Peran Data Center dalam Infrastruktur ICT Perusahaan Pengertian Data Center untuk Kebutuhan Bisnis Secara umum, data center adalah fasilitas fisik khusus yang dirancang untuk menyimpan, mengelola, dan memproses data dalam skala besar. Infrastruktur ini wajib memiliki standar tinggi agar sistem IT perusahaan tetap berjalan tanpa gangguan ( zero downtime ). Telkom Indonesia melalui anak usahanya, NeutraDC (Telkom Data Ecosystem), menyediakan fasilitas pusat data modern di berbagai lokasi strategis. Fasilitas ini menghadirkan lingkungan penyimpanan data yang aman, terkontrol, dan siap digunakan oleh berbagai skala bisnis, mulai dari UMKM hingga perusahaan enterprise. Fungsi Utama Data Center Telkom Untuk memahami peran pentingnya, Anda perlu melihat fungsi Data Center Telkom secara menyeluruh. Fasilitas ini menyimpan server, aplikasi, dan sistem kritikal perusahaan dengan dukungan keamanan tinggi serta pemantauan ( monitoring ) 24/7. Berikut beberapa fungsi utamanya: Penyimpanan Data Terpusat: Seluruh aset digital bisnis disimpan dalam satu sistem yang terkelola rapi dan mudah diakses dari mana saja. Hosting Aplikasi Perusahaan: Sistem keuangan, manajemen pelanggan (CRM), hingga aplikasi internal berjalan stabil di lingkungan server yang tangguh. Menjaga Ketersediaan Layanan: Menggunakan sistem redundansi (cadangan) otomatis untuk memastikan layanan bisnis tidak berhenti meski terjadi gangguan teknis. Perlindungan Data Berlapis: Menjaga data dari ancaman fisik seperti kebakaran, maupun ancaman digital seperti serangan siber. Infrastruktur Modern dan Standar Keamanan Mengapa banyak perusahaan beralih ke Data Center Telkom? Jawabannya terletak pada tingkat keamanannya yang memenuhi standar internasional (seperti Tier 3 dan Tier 4). Fasilitas ini dilengkapi dengan kontrol akses biometrik yang sangat ketat. Selain itu, terdapat sistem pendingin presisi untuk menjaga suhu server. Perlindungan terhadap gangguan listrik juga dijamin melalui sistem UPS dan generator cadangan yang siap bekerja instan. Monitoring dilakukan selama 24 jam penuh tanpa henti. Jika terdeteksi anomali pada sistem, tim teknis ahli akan segera melakukan penanganan sebelum berdampak pada operasional bisnis Anda. Manfaat Menggunakan Layanan Data Center Mempercayakan infrastruktur data kepada penyedia profesional memberikan keuntungan nyata: Efisiensi Operasional dan Biaya Anda tidak perlu membangun gedung sendiri atau membeli perangkat server mahal. Hal ini mengubah biaya modal ( CAPEX ) menjadi biaya operasional ( OPEX ) yang lebih terukur. Skalabilitas yang Luas Kapasitas penyimpanan dapat ditingkatkan kapan saja. Anda bisa menyesuaikan sumber daya server seiring dengan pertumbuhan jumlah pelanggan bisnis Anda. Fokus pada Pengembangan Bisnis Karena pengelolaan infrastruktur IT ditangani oleh ahlinya, Anda memiliki lebih banyak waktu untuk fokus pada strategi dan inovasi usaha. Pentingnya Pusat Data di Era Digital Hampir semua proses bisnis saat ini bergantung pada sistem online dan data real-time. Tanpa infrastruktur yang andal, risiko kehilangan data atau gangguan layanan dapat merusak reputasi perusahaan. Data Center yang merupakan bagian dari Solusi Enterprise Telkom bukan sekadar fasilitas teknis. Ia adalah bagian inti dari strategi digital untuk menjaga kelangsungan bisnis Anda. Dengan lokasi pusat data yang tersebar di dalam negeri, latensi akses data pun menjadi jauh lebih rendah bagi pengguna di Indonesia. Langkah Awal Menjaga Stabilitas Data Bisnis Data Center Telkom adalah solusi pusat data dengan keamanan tinggi dan pemantauan nonstop untuk melindungi aset penting perusahaan. Melalui pengelolaan profesional, bisnis Anda akan memiliki sistem yang lebih stabil, aman, dan selalu tersedia saat dibutuhkan. Mengenal konsep pusat data adalah langkah awal yang tepat untuk membangun sistem digital yang kuat. Siapkan bisnis Anda untuk menghadapi tantangan masa depan dengan infrastruktur yang terpercaya. Data Center di Indonesia: Fungsi, Manfaat, dan Tren Teknologi Terbaru

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5 Cara Modernisasi Infrastruktur IT Agar Bisnis Lebih Gesit mask

11 November 2025

5 Cara Modernisasi Infrastruktur IT Agar Bisnis Lebih Gesit

Di era bisnis yang serba cepat, keunggulan bukan hanya ditentukan oleh produk atau layanan, tapi juga oleh seberapa tangguh dan gesit infrastruktur IT yang menopang operasional perusahaan. Modernisasi infrastruktur IT kini menjadi langkah penting bagi setiap bisnis yang ingin tetap kompetitif dan relevan di tengah perubahan teknologi yang begitu cepat. Mulai dari migrasi ke cloud computing, penggunaan data center Indonesia yang andal, hingga penerapan sistem keamanan siber yang canggih, semua ini bukan lagi pilihan, melainkan kebutuhan. Perusahaan yang mampu beradaptasi dengan teknologi modern akan lebih mudah berinovasi, mengoptimalkan efisiensi biaya, dan memberikan layanan yang lebih baik bagi pelanggan. Artikel ini akan membahas lima strategi utama dalam modernisasi infrastruktur IT agar bisnis Anda bisa bergerak lebih cepat, efisien, dan siap menghadapi tantangan masa depan. Dukung Transformasi Digital Nasional: NeutraDC Nxera Batam dan Medco Power Kolaborasi Hadirkan Renewable Energy untuk Data Center AI Enabler Bagaimana Cara Modernisasi Infrastruktur IT untuk Bisnis? Modernisasi IT tidak selalu berarti mengganti seluruh sistem yang ada. Modernisasi adalah tentang mengubah cara bisnis memanfaatkan teknologi agar lebih adaptif terhadap kebutuhan pasar dan perubahan digital. Dengan langkah yang tepat, modernisasi dapat meningkatkan kecepatan operasional, memperkuat keamanan data, serta membuka peluang baru melalui integrasi teknologi berbasis cloud dan otomasi. Berikut lima cara yang bisa dilakukan untuk memodernisasi infrastruktur IT dan menjadikan bisnis lebih tangguh di era digital: 1. Meningkatkan Efisiensi Melalui Data Center Tier 3 Langkah pertama dalam modernisasi infrastruktur IT adalah memanfaatkan data center tier 3. Pusat data jenis ini dirancang dengan sistem redundansi daya dan pendinginan yang memastikan tingkat keandalan hingga 99,982%. Standar tinggi tersebut membuatnya ideal bagi perusahaan yang membutuhkan ketersediaan sistem tanpa gangguan operasional. Kini, banyak data center di Indonesia telah memiliki sertifikasi tier 3 dan menjadi solusi utama untuk mendukung efisiensi energi, skalabilitas, serta keamanan sistem. Dengan fondasi pusat data yang optimal, stabilitas jaringan dan performa bisnis dapat terjaga dengan baik. 2. Optimalisasi Jaringan dengan SD-WAN Kinerja jaringan memiliki peran krusial dalam keberhasilan infrastruktur IT modern. Implementasi Software-Defined Wide Area Network (SD-WAN) memungkinkan perusahaan mengelola lalu lintas data secara cerdas dan terpusat. Teknologi ini menyesuaikan jalur koneksi agar komunikasi antar cabang berjalan stabil, efisien, dan aman. Selain meningkatkan akses ke pusat data, SD-WAN juga memperkuat keamanan data melalui sistem enkripsi serta pengaturan kebijakan otomatis. Solusi ini menjadi pondasi penting bagi bisnis yang memiliki aktivitas lintas lokasi dengan kebutuhan konektivitas tinggi. 3. Adopsi Hybrid Cloud untuk Fleksibilitas Bisnis Beralih ke hybrid cloud merupakan langkah strategis untuk meningkatkan fleksibilitas infrastruktur IT perusahaan. Dengan menggabungkan keunggulan public dan private cloud, perusahaan dapat menempatkan data sensitif pada server lokal sambil memanfaatkan cloud publik untuk skala penyimpanan dan pengolahan data besar. Pendekatan ini meningkatkan efisiensi biaya, mempercepat pengembangan aplikasi, dan mempermudah ekspansi sistem IT tanpa mengganti infrastruktur utama. Hybrid cloud juga membantu perusahaan menyesuaikan kapasitas sumber daya sesuai permintaan bisnis yang fluktuatif. 4. Membangun Sistem Keamanan Data Terintegrasi Seiring meningkatnya digitalisasi, keamanan data menjadi prioritas dalam proses modernisasi infrastruktur. Perusahaan perlu menerapkan pendekatan holistik yang mencakup enkripsi data, firewall, sistem deteksi ancaman, serta backup terjadwal untuk mencegah kehilangan informasi penting. Perlindungan yang menyeluruh tidak hanya menjaga reputasi perusahaan, tetapi juga meningkatkan kepercayaan pelanggan terhadap layanan bisnis digital. Infrastruktur yang aman adalah fondasi utama bagi pusat data modern yang berfungsi menjaga kesinambungan operasional. 5. Integrasi Otomatisasi dan Monitoring Infrastruktur Langkah terakhir adalah penerapan otomasi dan sistem monitoring terpusat. Melalui platform pengawasan real-time, tim IT dapat memantau performa teknologi server, jaringan, serta kapasitas data center secara konsisten. Otomasi memungkinkan identifikasi dan penyelesaian masalah lebih cepat, mengurangi downtime, dan meningkatkan efisiensi kerja tim operasional. Dengan monitoring yang berkelanjutan, perusahaan memiliki kemampuan untuk mengantisipasi gangguan serta menyusun strategi pemeliharaan yang berbasis data. Proses ini mendukung digitalisasi bisnis yang berkesinambungan dan siap berkembang di masa depan. Modernisasi infrastruktur IT bukan sekadar pembaruan sistem, tetapi langkah strategis untuk memperkuat daya saing bisnis di era digital. 5 langkah utama, mulai dari penerapan data center tier 3, SD-WAN, hybrid cloud, sistem keamanan data terintegrasi, hingga otomasi infrastruktur, akan menciptakan fondasi kokoh bagi pertumbuhan perusahaan. Untuk mendukung transformasi digital bisnis di Indonesia, Telkom Indonesia menghadirkan berbagai solusi infrastruktur terintegrasi, mulai dari: NeutraDC, data center bersertifikasi Tier 3 dan Tier 4 dengan keamanan tinggi serta konektivitas global, cocok untuk kebutuhan penyimpanan dan pemrosesan data besar. Managed SD-WAN, solusi jaringan cerdas yang meningkatkan efisiensi dan keamanan komunikasi antar cabang bisnis. Telkom Cloud & Hybrid Cloud Services, menghadirkan fleksibilitas pengelolaan data publik dan privat dengan keandalan tinggi. Dengan dukungan Telkom Indonesia, perusahaan Anda dapat melakukan modernisasi infrastruktur IT secara menyeluruh, lebih aman, efisien, dan siap bersaing di era digital. Untuk informasi lebih lanjut, silakan kunjungi www.telkom.co.id NeuCentrIX Pugeran Dipercaya K-24 untuk Layanan Data Center

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Empat Pilar TLKM 30 yang Menjadi Arah Transformasi Telkom Indonesia mask

12 Maret 2026

Empat Pilar TLKM 30 yang Menjadi Arah Transformasi Telkom Indonesia

Perkembangan teknologi digital membuat kebutuhan akan internet dan konektivitas data meningkat pesat setiap tahun. Aktivitas seperti bekerja jarak jauh, belajar online, streaming video, hingga bermain game online membutuhkan jaringan internet yang stabil dan berkapasitas besar. Di Indonesia, peningkatan penggunaan internet terjadi sangat signifikan. Laporan Data Reportal Digital 2024 menunjukkan jumlah pengguna internet di Indonesia telah mencapai lebih dari 212 juta orang, atau sekitar 77% dari total populasi. Pertumbuhan ini membuat kebutuhan infrastruktur jaringan digital semakin tinggi. Untuk menjawab tantangan tersebut, PT Telkom Indonesia (Persero) Tbk memperkenalkan strategi transformasi jangka panjang bernama TLKM 30. Program ini dirancang sebagai kerangka strategis menuju tahun 2030 agar Telkom mampu memperkuat posisi perusahaan dalam menghadapi perkembangan teknologi digital dan meningkatnya kebutuhan konektivitas masyarakat. Dalam strategi ini, Telkom menetapkan empat pilar TLKM 30 yang menjadi fondasi transformasi perusahaan dalam membangun ekosistem digital nasional. Mengenal AI-Ready Data Center: Jantung Transformasi Digital Masa Depan Empat Pilar TLKM 30 Transformasi digital Telkom melalui TLKM 30 dibangun melalui empat pilar utama yang saling terhubung. Keempat pilar ini berfungsi sebagai arah pengembangan layanan, infrastruktur, dan inovasi teknologi Telkom di masa depan. 1. Penguatan Fixed Broadband untuk Konektivitas Rumah Pilar pertama dalam TLKM 30 berfokus pada penguatan layanan fixed broadband, yaitu layanan internet berbasis jaringan tetap seperti fiber optic yang digunakan untuk koneksi rumah dan bisnis. Menurut laporan International Telecommunication Union (ITU), jaringan fiber optic merupakan salah satu teknologi paling penting dalam mendukung konektivitas internet berkecepatan tinggi karena mampu menyediakan kapasitas bandwidth yang besar dan stabil. Di Indonesia, Telkom melalui layanan internet rumah berbasis fiber terus memperluas jaringan untuk menjangkau lebih banyak wilayah. Penguatan infrastruktur ini dilakukan melalui: Perluasan Jaringan Fiber Optic Peningkatan Kapasitas Jaringan Broadband Optimalisasi kualitas koneksi internet rumah Dengan kapasitas jaringan yang lebih besar, kualitas koneksi internet diharapkan tetap stabil meskipun digunakan oleh banyak perangkat secara bersamaan, seperti saat aktivitas digital meningkat pada malam hari. 2. Pengembangan Mobile Services melalui Telkomsel Pilar kedua dalam TLKM 30 berfokus pada penguatan layanan seluler (mobile services) yang dijalankan melalui Telkomsel. Penggunaan internet melalui smartphone terus meningkat seiring berkembangnya berbagai aplikasi digital. Menurut laporan GSMA Mobile Economy Asia Pacific, trafik data mobile diperkirakan akan terus meningkat dalam beberapa tahun ke depan karena semakin banyak layanan digital berbasis aplikasi. Untuk menjawab kebutuhan tersebut, Telkom melalui Telkomsel terus mengembangkan jaringan seluler melalui: Perluasan Jaringan 4G LTE Pengembangan Teknologi 5G Peningkatan Kapasitas Jaringan Data Mobile Teknologi 5G, menurut laporan Ericsson Mobility Report, memiliki potensi menghadirkan kecepatan internet yang jauh lebih tinggi dengan latensi yang rendah. Hal ini membuka peluang untuk berbagai layanan digital baru seperti Internet of Things (IoT), smart city, hingga teknologi kendaraan otonom. Dengan jaringan mobile yang semakin kuat, pengguna internet dapat menikmati konektivitas yang lebih fleksibel, baik melalui jaringan rumah maupun jaringan seluler. 3. Pengembangan Digital Platform dan Layanan Data Pilar ketiga dalam TLKM 30 adalah pengembangan digital platform dan layanan berbasis data. Transformasi ini menandai pergeseran peran perusahaan telekomunikasi dari sekadar penyedia jaringan menjadi penyedia solusi digital yang lebih luas. Telkom mengembangkan berbagai layanan berbasis teknologi seperti: Cloud Computing Big Data Analytics Internet of Things (IoT) Platform Digital untuk Sektor Industri Menurut laporan McKinsey Global Institute, pemanfaatan teknologi data dan cloud computing dapat meningkatkan efisiensi operasional perusahaan serta membantu organisasi membuat keputusan berbasis data secara lebih akurat. Dengan memanfaatkan analitik data, perusahaan telekomunikasi juga dapat memantau pola penggunaan jaringan secara real time. Informasi ini memungkinkan pengelolaan trafik jaringan yang lebih efisien sehingga kualitas layanan internet dapat terus ditingkatkan. 4. Penguatan Infrastruktur Digital Nasional Pilar terakhir dalam TLKM 30 adalah pembangunan infrastruktur digital berskala nasional yang menjadi tulang punggung ekosistem teknologi di Indonesia. Infrastruktur digital ini mencakup berbagai komponen penting seperti: Jaringan Fiber Optic Nasional Data Center dan Pusat Komputasi Awan Konektivitas Jaringan Internasional Infrastruktur Jaringan Backbone Internet Menurut laporan World Bank Digital Economy Report, infrastruktur digital yang kuat menjadi faktor utama dalam mendukung pertumbuhan ekonomi digital di negara berkembang. Dengan kapasitas jaringan yang terus ditingkatkan, infrastruktur ini mampu mendukung meningkatnya trafik internet serta berbagai layanan digital baru yang berkembang di masyarakat. Peran TLKM 30 dalam Mendukung Transformasi Digital Indonesia Strategi TLKM 30 tidak hanya berfokus pada pengembangan bisnis Telkom, tetapi juga berperan dalam memperkuat ekosistem digital nasional. Laporan Google, Temasek, dan Bain & Company dalam e-Conomy SEA Report menyebutkan ekonomi digital Indonesia diproyeksikan terus tumbuh dalam beberapa tahun ke depan, didorong oleh perkembangan e-commerce, fintech, layanan digital, dan ekonomi berbasis platform. Karena itu, keberadaan infrastruktur digital dan konektivitas yang kuat menjadi fondasi penting bagi perkembangan berbagai sektor industri. Melalui empat pilar TLKM 30, Telkom berupaya: Meningkatkan kualitas konektivitas internet nasional Mendukung pengembangan layanan digital baru Memperkuat infrastruktur teknologi Indonesia Mendorong transformasi digital di berbagai sektor industri Transformasi digital akan terus menjadi bagian penting dalam kehidupan masyarakat modern. Internet tidak lagi hanya digunakan untuk komunikasi, tetapi juga menjadi fondasi berbagai aktivitas ekonomi, pendidikan, hiburan, hingga layanan publik. Melalui strategi TLKM 30, Telkom Indonesia berupaya mempersiapkan diri menghadapi masa depan industri telekomunikasi yang semakin berbasis teknologi digital. Empat pilar TLKM 30 yakni fixed broadband, mobile services, digital platform, dan infrastruktur digital menjadi fondasi utama yang akan membentuk arah perkembangan layanan konektivitas dan teknologi di Indonesia hingga tahun 2030. Dengan jaringan yang terus diperluas, teknologi yang terus diperbarui, serta infrastruktur digital yang semakin kuat, transformasi ini diharapkan mampu menghadirkan konektivitas internet yang lebih stabil, cepat, dan mampu mendukung pertumbuhan ekonomi digital nasional. Mengenal Telkom AI Center of Excellence: Membangun Ekosistem Inovasi AI yang Inklusif di Indonesia

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Report
Penjelasan Agenda RUPSLB Desember 2025 download
Penerapan Masa Tenang (Quiet Period) PT Telkom Indonesia (Persero) Tbk 9M23 download
Perubahan Alamat Unit Investor Relation download
Perubahan Alamat Unit Investor Relation download
Penerapan Masa Tenang (Quiet Period) PT Telekomunikasi Indonesia (Persero) Tbk 3Q24 download