(Right to left) Telkom Vice President Marketing Management Aulia E. Marinto, Telkom Consumer Service Director Siti Choiriana, President of Grab Indonesia Ridzki Kramadibrata, and Grab Indonesia Executive Director Ongki Kurniawan had a chat after signing of the Memorandum of Understanding between Telkom and Grab in Jakarta on Monday (6/24).
The cooperation between Telkom and Grab includes cooperation to promote GrabRewards, which provides ease of payment for IndiHome and Wifi Managed Service (WMS) bills using the Grab application. Also, the two companies worked together to offer new installation of IndiHome and Wifi Managed Service (WMS), purchase of Add On IndiHome packages, and purchase of wifi.id vouchers using the Grab application.
Jakarta, June 24, 2019 - In an effort to provide more convenience and benefits to IndiHome customers, PT Telkom Indonesia (Persero) Tbk (Telkom) forged cooperation for a joint promotion with Grab through GrabRewards. The agreement was forged in a Memorandum of Understanding (MoU) signing between Telkom and Grab at Telkom Landmark Tower, Jakarta (24/6). Telkom Vice President Marketing Management, Aulia E. Marinto, and Grab Indonesia's Executive Director, Ongki Kurniawan signed the MoU, witnessed by Telkom Consumer Service Director, Siti Choiriana and President of Grab Indonesia, Ridzki Kramadibrata.
Telkom Consumer Service Director Siti Choiriana, explained that the collaboration between Telkom and Grab includes cooperation that promotes GrabRewards. It provides ease of payment for IndiHome bills and Wifi Managed Service (WMS) using the Grab application. In addition to that, the two companies also work together to offer new installation of IndiHome, WiFi Managed Service (WMS), purchase of Add On IndiHome packages, and wifi.id vouchers on the Grab application.
"This collaboration is an integral part of Telkom's efforts to continue to provide the best service and convenience for customers, both IndiHome and Grab customers. New customers can easily subscribe via the application and old customers are facilitated in the payment process. This makes us even more optimistic that our 7.5 million IndiHome customers target is getting closer and we can realize it," Siti said.
Siti Choiriana further said the collaboration was one of TelkomGroup's efforts to accelerate Indonesia's digital economy progress by improving Indonesians’ digital experience.
Ongki Kurniawan, Executive Director, Grab Indonesia said, "Our vision as an everyday super app is to make customers’ life easier and more convenient through a variety of relevant services in the Grab application. With the support of Grab’s superb digital platform and the extensive IndiHome network throughout Indonesia, we believe this collaboration will enhance the customer experience in the country in making digital payments safely, easily, and adds value in the Grab application."