To celebrate National Customers Day 2020, Telkom Consumer Service Director FM Venusiana R (left) accompanied by Telkom Executive Vice President Telkom Region IV Central Java and Yogyakarta Special Region Djatmiko (center) handed over a free merchandise to a customer who visited the Plasa Telkom Digital on Pahlawan Street, Semarang, Friday (4/9).

As part of the National Customers Day 2020 celebration, Telkom Consumer Service Director FM Venusiana R (third from left) had a chat with a customer who visited the Plasa Telkom Digital on Pahlawan Street, Semarang, Friday (4/9).

Jakarta, 4 September 2020 – To celebrate the National Customer Day 2020 on 4 September, PT Telkom Indonesia (Persero) Tbk (Telkom) held various interesting and appreciation programs for IndiHome customers. As an expression of gratitude for their dedication and loyalty, IndiHome subscribers can enjoy 8 Minipack open channel with 46 interesting channels on IndiHome TV on 4, 5 and 6 September 2020.

Service-wise, Telkom asks Plasa Telkom visitors to give testimonials about their experiences while using IndiHome services, to get firsthand accounts of what the customers need, their problems with IndiHome products and services and to provide the solutions. Plasa Telkom, being a venue for customer service,  also provides a comfortable ambience to celebrate the National Customer Day 2020 and visiting customers will get a new normal kit merchandise. 

Moreover, customers will also get voucher for up to 80% bill discount when they pay via e-commerce platforms Shopee, Blibli.com and Tokopedia on 4 - 6 September 2020. Customers will get discounts at various merchants who collaborate with IndiHome by exchanging 49 myIndiHome points.

Telkom Consumer Service Director, FM Venusiana R said: “Customers are a priority for IndiHome. Therefore, the National Customer Day is a very special moment to boost IndiHome's enthusiasm to innovate and collaborate in providing fixed broadband services to give the best digital experience for all customers in Indonesia. IndiHome hopes that through a triple play service with a variety of quality content it can continue to provide inspiration, innovation, and increase customer productivity in order to Advanced Indonesia a reality."