Jakarta, August 20, 2026 — TelkomGroup continues to demonstrate its care for disaster-affected communities by channeling humanitarian aid to the residents of East Nusa Tenggara (NTT) following the earthquake that struck the region on Saturday, August 15, 2026.

The earthquake caused damage to residential homes and various public facilities, prompting approximately 2,000 residents in Nagekeo Regency to self-evacuate. Based on data from the National Disaster Management Agency (BNPB) as of August 15, 2026, the disaster resulted in 47 fatalities. Meanwhile, 346 homes were damaged, consisting of 157 severely damaged, 41 moderately damaged, and 148 lightly damaged homes.

The earthquake's impact was also felt across various public facilities, including 87 educational facilities, 18 health facilities, 5 places of worship, and 6 offices. These conditions have heavily impacted community activities and increased the need for humanitarian support for residents in the affected areas.

As a form of care and corporate social responsibility, TelkomGroup, through its Corporate Social Responsibility (CSR/TJSL) program, took prompt action to distribute humanitarian aid to help meet the basic needs of the affected communities while supporting the post-disaster recovery process.

TelkomGroup's humanitarian aid is being distributed in phases through the BNPB Command Post, which serves as the central coordination hub for receiving, managing, and distributing aid to the affected populations.

On August 18, 2026, TelkomGroup distributed the first phase of aid, comprising 600 kg of rice, 150 bottles of 900 ml cooking oil, 100 cartons of 600 ml mineral water, 100 blankets, 25 tarpaulins, 150 boxes of baby food (porridge and biscuits), 100 packs of biscuits, and essential medicines.

Subsequently, on August 20, 2026, TelkomGroup distributed the second phase of aid, consisting of 1,750 kg of rice, 150 bottles of 800 ml cooking oil, 300 cartons of 600 ml mineral water, 600 adult diapers, 250 cartons of instant noodles, 200 baby diapers, 100 bottles of soap, 100 bottles of shampoo, 100 tubes of toothpaste, 100 toothbrushes, 65 towels, 1 medical kit, 100 blankets, 500 boxes of baby food, 400 biscuits, and 1 cutlery set. Overall, this second phase of aid totaled 3,317 items with a combined weight of 3,647.5 kg.

The aid is routed through the BNPB Command Post to be efficiently forwarded to the communities in need through established coordination mechanisms, ensuring the support accurately reaches the affected regions and demographic groups based on on-the-ground requirements.

The Senior General Manager of Social Responsibility at Telkom Indonesia, Hery Susanto, emphasized that TelkomGroup's presence during disaster situations is a core part of the company's commitment to helping communities recover and resume their daily activities.

"TelkomGroup is committed to consistently being present among the community, especially during emergencies and disasters. The aid we distribute is an expression of our care as well as an active effort to help meet the basic needs of affected communities. We hope this support can lighten the burden of our brothers and sisters in NTT and become a meaningful part of their recovery process. In distributing this aid, TelkomGroup continuously coordinates and synergizes with Danantara, BP BUMN, BNPB, and various relevant stakeholders to accurately assess community needs on the ground and identify the optimal support TelkomGroup can provide. Through this synergy and collaboration, we will continually strive to ensure the aid delivered effectively addresses the community's needs and provides tangible benefits to the recovery process."

For TelkomGroup, disaster management extends beyond immediate emergency response; it is a vital part of supporting communities throughout their recovery journey. Collaboration and solidarity from various parties are crucial to helping affected populations rise again, restore their environments, and rebuild their lives.

In line with the spirit of Bersama Jadi Bisa (Together We Can), TelkomGroup, through the execution of its CSR programs, remains committed to consistently providing the support the community needs. More than just providing relief during emergencies, this initiative is a fundamental part of TelkomGroup's efforts to strengthen morale, foster optimism, and sustain the hopes of the NTT community amid the post-disaster recovery phase.